麦当劳McDonald's Reviews: Is It Legit?

Customer Experience

Positive experience38.9% of reviews
Neutral4.0% of reviews
Negative experience57.1% of reviews

~ Based on 175 written reviews from the US App Store.

What users say about 麦当劳McDonald's

Is 麦当劳McDonald's Safe?

麦当劳McDonald's - 到店取餐 麦咖啡 麦乐送 appears safe based on user ratings. AppsHunter Safety Score for 麦当劳McDonald's is 96/100.

This assessment is based on 7,633 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.1% of ratings point to a safe experience
1.2% of ratings suggest some concerns
2.7% of ratings point to a risky experience

~ Based on 7,633 App Store ratings for 麦当劳McDonald's.

Is 麦当劳McDonald's Legit?

麦当劳McDonald's - 到店取餐 麦咖啡 麦乐送 appears to be a legitimate app. AppsHunter Legitimacy Score for 麦当劳McDonald's is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

南京 南油广场麦当劳

服务一年不如一年 前台始终没人

美团能买,你这app不能买1+1

垃圾

可信

维持麦当劳的标准,客服热心!

差评

极差体验!团购强制APP核销,刻意为难消费者
真心要给麦当劳的核销机制打最差评!体验感极差,完全是刻意折腾顾客,非常不合理!平时一直习惯用微信小程序点单、买团购,操作便捷、无需下载软件,本是很省心的消费方式,没想到买购买团购券后,小程序无法核销,必须下载官方APP才能使用,让人极度无语。
现在大部分消费者都是轻量化使用,没人愿意为了吃一顿快餐,专门下载一个占用手机内存的APP。原本到店直接小程序扫码就能核销取餐,全程几秒钟就能完成,现在硬生生增加多余步骤。为了使用团购套餐,我只能临时花时间下载、注册、绑定手机号、登录账号,一系列繁琐操作浪费大量时间,排队的顾客也因为这个机制纷纷滞留,门店秩序混乱。

最让人反感的是,购买团购时页面完全没有醒目提醒,没有提前标注仅限APP核销,属于隐性限制消费。下单前消费者毫不知情,到店核销才告知规则,属于变相误导消费。小程序和APP数据不互通、核销权限割裂,完全是品牌故意设置门槛,强制引流下载APP,根本不考虑顾客的消费体验。

同等价位的快餐品牌,团购核销均支持小程序、门店扫码多种方式,唯独麦当劳搞特殊化。这种本末倒置的运营方式,只想着引流拓客,却肆意消耗消费者的耐心和好感。本来很认可麦当劳的产品口味,但是这种糟糕的服务和不合理的核销规则,彻底劝退。不会再回购,也真心建议大家谨慎购买团购套餐,避免踩坑!
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worst delivery app ever

This app is trash, delivery is untraceable, can’t choose restaurants, customer service is incompetent

Really useful in China

design is beautiful

反应不流畅

价格不优惠

1

1

何时可以支持apple pay付款

无法使用apple pay付款,请支持

No way to turn off spam promotion notification

There is no way to turn off the promotion notification. The promotion is in Chinese and excessive (sometimes twice a day) and cannot be turned off

服务太差了,食品不卫生

在网上下单,取餐遇到服务员及主管的态度都很差,装餐时店员的手多次碰到了薯条🍟,给孩子的儿童餐很不卫生,差评!

like it

thanks

品质之选,国际品牌!

麦当劳是品质保证,国际大品牌,让我每天都和国际五百强合作业务

关于4.18号兑换芝士片的问题

差评至极,汉堡越来越小我都不想说,今天兑换的芝士片得预约时间段,14~17点,没得选择,是它默认的,还得指定餐厅,明明券写着今天14:00-23.59分过期,谁去看预约时间段内去领取的,过了这个时间段还不能重新当天预约,你不是23:59分到期吗!你在装什么高尚,100块100积分的芝士,不能兑换还不能退积分,失望至极,没什么吸引我的了,应该不差我一个不吃,仅供参考

简洁

就是普通的点餐app 没什么好说的 比较简洁 也有一些app优惠

No customer service at all for foreigners

While I understand that McDonalds China’s primary purpose is to service Chinese people of course, I find it outrageous that it is not really possible to reach their customer service from a Us-based phone. They require the download of their Chinese App to do so. OK. And there is an English language choice. Good. But it vanished once one goes to customer service and it’s Chinese only. Furthermore there is no way to actually log in to the app with a US phone number, because, while one can provide that number, one then has a window popping up that says: “Your account is temporarily restricted from obtain verification code due to potential risks”!!! Thanks for absolutely no service at all, I guess. Why do you have your Chinese App available on the US App store then? Just pretending? Hey, while I had it on me, at least I could buy a meal without needing the passport. That’s worth one star.
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推广消息太多了

给个消息分类选项,减少消息推送吧

把灵动岛效果优化一下吧

苹果有给开发者介绍如何优化灵动岛显示的视频 现在灵动岛的显示效果并不好看 没有优化 比如在左边的外送图标在灵动岛最边上的圆旁并不好看 根据视频优化一下吧 我很喜欢麦当劳 谢谢 你们的薯条盒子设计的极佳 我认为贵公司是重视设计的🫡🫡🫡

Good

That’s good and convenient, thank you

麦乐送

一星是评给象山县丹城的麦当劳员工的,连续几次麦乐送,外卖小哥都说取不到餐让我退订。甚至有一次晚上预约点餐后,第二天上午麦当劳员工来电说没有套餐中的油条,让我主动退订,我投诉后线上申请退订,麦当劳员工又即不给餐、又拒绝给我退订,这神操作也是醉了!