Very well organized
No need to wake up early
Also they host a very high standard for safety and quality, I have ordered for myself as well for times, and really enjoyed the fresh and quality foods!
Lifesaver for Mom!
SCAM
Response from developer
Hi ALIEN_HATA, Thanks for your comment and we have taken user experience very seriously. Therefore, a thorough investigation has been done to reveal all the facts as below. - The App show details and obvious reminds about the difference of subscriotion orders and single orders. On the order screen, a banner about subscription discount, and bold word about sub-ordering are displayed clearly. Then in the checkout screen a subscription discount is shown in obvious orange color. Also the mandatorily played tutorial explains about single and sub orders difference. - We checked your order history, which proved you are fully aware of placing a sub-order eventually. On 2024-04-03 at 17:33:38 UTC you have add a single order to your cart. But later you removed it and on 2024-04-03 at 23:45:14 UTC you added a sub order to your cart and eventually checked out. You have gone through multiple passes of the process to fully tell the difference, then decided to put a sub-order. - We do allow skip/cancel of a sub order if it's 24 hours before the delivery (the cutoff time). Because we are a platform and we do need to confirm the final orders to the food vendors after the cutoff. So when you request a full refund when the delivery is already started, it is not feasible for us to do so. This is also clearly indicated in our user terms. We have tried to achieve the best user satisfaction by offering you a credit refund, after your meal being attamped to be delivered and failed as you rejected to receive it. So your accuse is not true, and is misleading.
