Seniors
I’m 73yrs old and since my Daughter introduced me to this App since COVID, I’ve been using it. I find this a very useful & helpful since I no longer drive. This is App is accurate and secured. Thank you
Great App
Top notch
TERRIBLE BACK
This bank is super unprofessional. Every branch that I went to and each time I’ve spoken with someone over the phone, they all have been very rude. Also, theres always issues with the app or issues with simple stuff like direct deposit verification. There’s not enough time for how much I have to say. Definitely taking my money and business elsewhere.
All those bots giving “5star reviews” ain’t no way😂😂
All those bots giving “5star reviews” ain’t no way😂😂
Show more
This app needs an overhaul
This app is essentially useless as it offers little beyond taking up space on your mobile device. Compared to major banking apps, this app is buggy than most and is really only good for taking a quick look at your accounts. The user interface looks as outdated as it functions and in a modern time like what today brings, there should be no reason this technology can’t be improved upon.
This app needs an overhaul. Overall the design makes the app look rather antiquated: like the developers did the bare minimum simply to get the app running while at the same time offering nothing for users beyond basic transactions.
No Zelle.
Setup for push notifications is complete garbage.
Receiving notifications in a timely manner and at the same the user designates is equally and appallingly horrendous, as I’ll set a push notification for a balance check for Monday and receive it far later in the week if at all most times.
Face ID sometimes doesn’t even work properly for this device. So again, either the developers didn’t care enough to build a quality app or just haven’t shown any tenacity or ingenuity in implementing better features or design for this credit union. It’s appalling that this is the quality members get for a banking app in 2026.
Credit unions can tap into resources to offer quality products including technology (such as with this trash app) so to say that they can’t do better than this speaks more volumes than anything else on the ability of the developers to produce if that is really the case.
User interface and design overhaul to allow for better implementation of features and access to services, are the basic things members are asking for. That isn’t hard to take time to do. Leave the bugs and excess on the cutting room floor so we can finally have an app worth using. That 4.8 star rating on the App Store is rather deceptive, all things in my review considered. Until an improved app is available here, I’ll stick to using the web version. Seems like more time is spent anyway on making the website look pretty than the app itself.
This app needs an overhaul. Overall the design makes the app look rather antiquated: like the developers did the bare minimum simply to get the app running while at the same time offering nothing for users beyond basic transactions.
No Zelle.
Setup for push notifications is complete garbage.
Receiving notifications in a timely manner and at the same the user designates is equally and appallingly horrendous, as I’ll set a push notification for a balance check for Monday and receive it far later in the week if at all most times.
Face ID sometimes doesn’t even work properly for this device. So again, either the developers didn’t care enough to build a quality app or just haven’t shown any tenacity or ingenuity in implementing better features or design for this credit union. It’s appalling that this is the quality members get for a banking app in 2026.
Credit unions can tap into resources to offer quality products including technology (such as with this trash app) so to say that they can’t do better than this speaks more volumes than anything else on the ability of the developers to produce if that is really the case.
User interface and design overhaul to allow for better implementation of features and access to services, are the basic things members are asking for. That isn’t hard to take time to do. Leave the bugs and excess on the cutting room floor so we can finally have an app worth using. That 4.8 star rating on the App Store is rather deceptive, all things in my review considered. Until an improved app is available here, I’ll stick to using the web version. Seems like more time is spent anyway on making the website look pretty than the app itself.
Show more
Nice
Work
Hate it! Been hated it. And still do.
No good review from me. I’m mad at myself for still dealing with Mecu. But now that I’ve found better I will be transitioning to First Financial Credit Union. Had to find better before I could switch.
App
I really like the Apps features but I am very disappointed that they got rid of the function to make member to member transfers through the app. It is time consuming and frustrating to have to go into the branch to make these transfers. It is not always convenient for me to go to a branch to make this transaction.
Show more
Most useful App.
I love being able to see what’s going on in my bank accounts in real time. Someone had used my bank card & I saw it within a few hours. I called the card company & they were able to stop payment before it went through. It’s so convenient. It makes me wonder how I survived without it.
Slow app
Slow app such as a turtle
App It’s so wonderful
Love the app. Great job keep up the good work. The app just makes things so much easier
Online
Old need an update bad
App does not work
I am rating this app one star due to ongoing issues with accessing my accounts. For the past month, I have been unable to view my accounts through the app or on the desktop. Initially, I assumed there was an update in progress, but after almost a month of persistent issues, it’s evident something is seriously wrong. Every time I log in I receive an error message stating “accounts unavailable”
Upon contacting customer service at MECU, I was informed that my accounts are in good standing with no issues on their end. They created a ticket and escalated it to their in-house desktop techs, who unfortunately couldn’t resolve the issue. The problem was then passed on to the developers of the app who are still working to fix it. Apparently, similar issues have affected other customers, with resolutions typically within 48 hours. However mine has persisted for a month without any solution in sight.
As a result I’m unable to access my accounts via the mobile app and desktop platform. I have resorted to using the telephone teller for account access, which is far from convenient. The entire point of having an app is convenience, but clearly, that concept was lost somewhere along the way. If I wanted to call in like it’s 1995, I wouldn’t have bothered downloading the app in the first place. This ongoing problem has been incredibly frustrating and severely impacts my ability to manage my finances conveniently. I hope the developers can address this issue promptly and restore full functionality to both the app and desktop platforms, as this ongoing inconvenience undermines the purpose of having these tools available. If this isn’t resolved soon, I will have no choice but to close my accounts and take my business elsewhere.
Upon contacting customer service at MECU, I was informed that my accounts are in good standing with no issues on their end. They created a ticket and escalated it to their in-house desktop techs, who unfortunately couldn’t resolve the issue. The problem was then passed on to the developers of the app who are still working to fix it. Apparently, similar issues have affected other customers, with resolutions typically within 48 hours. However mine has persisted for a month without any solution in sight.
As a result I’m unable to access my accounts via the mobile app and desktop platform. I have resorted to using the telephone teller for account access, which is far from convenient. The entire point of having an app is convenience, but clearly, that concept was lost somewhere along the way. If I wanted to call in like it’s 1995, I wouldn’t have bothered downloading the app in the first place. This ongoing problem has been incredibly frustrating and severely impacts my ability to manage my finances conveniently. I hope the developers can address this issue promptly and restore full functionality to both the app and desktop platforms, as this ongoing inconvenience undermines the purpose of having these tools available. If this isn’t resolved soon, I will have no choice but to close my accounts and take my business elsewhere.
Show more
Unreliable
This app is unreliable 90 percent of the time everytime I login it’s always a technical issue or error or they’re always updating this is such an inconvenience to not be able to use the app and every 3 months they want you to change your password I think this credit union is the only bank who makes you change your password so frequently its frustrating when you run out of passwords they need to do better with this app because iam about to delete it from my phone if I can’t access my account whenever I need to
Show more
Bank Purposefully Makes It Hard to Pay Your Loan
The app is terrible. At first they made you transfer money from an external bank account to an MECU checking account, and then you can pay your monthly loan bill. Setting that up was really weird as it required setting up two timely automatic transactions and took several tries over the span of a two weeks. Then just recently, MECU stopped all automatic payments from your MECU checking because they switched their system to now being able to pay from your external bank account. So my automatic payments were stopped, I’m now late, and it’s taking forever to set up my new automatic payment from my external bank account to this MECU loan. This is all just terrible.
Show more
Awful
This app is as bad as it gets, the information from the bank site doesn’t even transfer over to the app for my accounts.
A+
Best banking experience ever! Customer service is always friendly, polite, and willing to help. Nothing but positive experiences.
Account
Hello I’m a member of MECU Bank for years
and have the mobile app on my phone it been a problem with the app senses last year trying to see my account. I would like some feed back on how to fix the problem. please respond back.
and have the mobile app on my phone it been a problem with the app senses last year trying to see my account. I would like some feed back on how to fix the problem. please respond back.
It’s Ronald Matthews
Thank You MECU
Like time traveling to the 80s and not in a fun way
I’m only giving 1 star because zero stars isn’t an option. This is the absolute worst credit union/bank I have ever had the misfortune to use. My auto loan is through them, and I will be refinancing it to move it immediately. There is no way to pay a loan online or in app other than paying with a MECU account. There is no fuction for an external funds transfer. It won’t connect with other banks. They don’t accept Zelle for crying out loud - that should tell you enough right there. The only way for me to pay was to write a check to myself from my actual bank. Which they then proceeded to hold for over a week since it was a “new account”. I’m not writing a paper check to myself to mobile deposit each month just because MECU is stuck in the 1980s. The rep actually told me I could go in to a branch to make a deposit to be able to pay the loan every month. 0/10 would not recommend at all.
Show more
Changes to mobile banking
After changes were made to the app, things seem a bit confusing
