Always issues
Always having issues trying to access the app. For some reason they have two accounts made for me, but only one of them works and then it spins out of control and I have to keep logging out and logging back in
Extra expenses, to include attachments, not worth the fees.
Looking for a replacement
Extra expenses, to include attachments, not worth the fees.
Looking for a replacement
Doesn’t work
Use this app for work and it’s stopped working so only use it on desktop now. Very inconvenient. Just a spinning circle when I open the app on iPhone.
Can’t sign in
Waste of time.
Broken app
This app has been broken for over a week now. Only the spinning wheel shows when you click into it. When I’ll this be addressed?
Unreliable and hurts your business!!
This is the worst platform EVER. Scheduled messages DO NOT WORK. We missed dozens of important communication messages with our paying guests. I would give it zero stars if I could and regret switching from our less expensive SMS.
Bad Experience
The customer service staff is a team of robots. First, they use robots for support, which is understandable, but then when you get to talk with a "person" they keep acting like robots - that's where it becomes abuse.
Policies are this, charges are this, there is nothing I can do. They don't care about businesses. You get tons of extra charges with the service. There is no direct way to communicate with them so support is a pain. They do not offer any support on how you can use the service to level up your business. They just sell the software and they don't care afterward. Horrible way of doing business.
I stopped using the service because is not worth it. I was a customer for a long time but then I realized I was paying for a service that is useful, I ended up paying for 6 months without using it. It's just those services that you think it would work but in the end, is a waste of money. Then you want to cancel because is useless and you need to pay an extra fee for cancellation. First, it's not worth it, second getting out of the contract is a pain.
DO NOT GET INTO THIS TRAP.
Policies are this, charges are this, there is nothing I can do. They don't care about businesses. You get tons of extra charges with the service. There is no direct way to communicate with them so support is a pain. They do not offer any support on how you can use the service to level up your business. They just sell the software and they don't care afterward. Horrible way of doing business.
I stopped using the service because is not worth it. I was a customer for a long time but then I realized I was paying for a service that is useful, I ended up paying for 6 months without using it. It's just those services that you think it would work but in the end, is a waste of money. Then you want to cancel because is useless and you need to pay an extra fee for cancellation. First, it's not worth it, second getting out of the contract is a pain.
DO NOT GET INTO THIS TRAP.
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SSO Login
I am trying to log in using my SSO from Radisson and it works but then stays in the login screen - instead of closing the log in screen after I am logged in, and going back to the app. Basically pulls up safari and stays in that so the app isn’t any different than safari and both are hard to read on a phone.
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Liked it but...
Liked using Zingle at a few hotels but don't have a lot of customers. Switched to BlurtBox now for that reason.
Update is buggy
Latest update is buggy. Since 11/24/16 iOS app keeps crashing.
Easiest way to manage communication with my customers.
This app has changed the way I talk to my guests. They can text us when they need something and we're able to automate the response and handle the requests efficiently and timely.
Can't sign in
Wish I would've read the reviews prior. Can't make up a log in name so deleted the app. Don't waste your time
NoWhere to make username or Password
Its acting like i already have Zingle but i dont have it
Nowhere to establish a password
Ditto to #1 review
