Medinet User Reviews

Top reviews

Horrific App

Absolute rubbish - never receive verification codes to log in - never remembers login details - impossible to use - have installed and deleted many times and no change in app usability (or UNusuability) ZERO Stars really

Bug!!!

Keyboard keeps hiding the Confirm button in setting 5 digit Pin.

What has happened

The app never has a doctor available anymore

No online consults - has not worked for months

Online consults (talk with a doctor via the app) has not worked in 4 months, despite reaching out to the app team

When clicking ‘consult now’ it displays error ‘Medinet is unable to do consults’

This has occurred for 4 months

Not worth the hassle

Look elsewhere.
Takes ages to set up and then have issues connecting.

Bugs!!!!!

I love the idea but can not sign up, every time I’ve tried, when it gets to inputting my birthday it only give me the days as an option…

Does not work

Have tried repeatedly and it does not connect to a doctor. Complete waste of time

Don’t bother

Tried app booked appointment during business hours was told 10 mins , waited over 40 mins no reply can’t recommend

Waste of time

Claims to be doctors available 24/7.
Download the app, go through signup, try to book a doctor. “Sorry this feature is unavailable”.
Seriously? That’s your entire business model…

Great experience

When it’s late on a Saturday night during Covid, going to the hospital is not necessary but your own dr doesn’t open until Monday …. This service was AWESOME.

DIrect, to the point consultation, script issued - dispensed to our local chemist. Job done.

Thank you.

Dodgy

I’m not sure this app has real doctors working. Invoices don’t have provider numbers and I was charged unfairly and have never heard back from customer service. Would not recommend!

Online Dr will refer you to go see real Dr in person

The online Dr will have a 2 min text discussion and then refer you to go see a Dr in person. This is a money making scam!!

Scam

Scam

Very bad service. Will never use this again.

The doctor refuses video chat because her “internet is poor”. They used to send the prescriptions to the pharmacy now they don’t. They used to accept Medicare now they don’t. You don’t even get a receipt. Ridiculous!

Misleading

They make out like it’s free and get you to go through the whole process of registering, entering all your details etc, and then even putting in symptoms and the issue you’re having, only to be hit with the final screen of which doctor you want to speak to and how much it costs... what? What was the point of me entering my Medicare details then.. total bs
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Used to work, now is just fails all the time.

For some reason, everything I try to do on this app just failed, and an annoying alert shows up saying “Failed to create”. Create what? It doesn’t even make sense, it just annoying.

Bad doctors.

Worst consultation ever. The so called ‘doctors’ are worse than a chatbot. Got charged $40 for a 90 seconds conversation. Charged me twice simply because I need to go back and ask a question out of desperation. Do not send prescription to chemist warehouse group, and will only process prescription between 7 am to 10 pm.

Avoid this app at all cost. If you are desperate, go to the emergency room or see a real doctor face to face.
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Waste of money

Absolutely terrible. Paid $38 for a completely useless 30 second consult. Feel absolutely ripped off and angry. Don’t waste your money.

Error in script. No repeats given.

An expensive waste of time

Broken after updates

Can’t book any appointments now. Used to work