Get someone who understands PR to use and test this app before you push updates
The mobile app is consistently bad and anytime it becomes remotely usable a new update will arrive to remove any semblance of usability.
The recent update pushes their AI bot replacing the only usable part of the previous app, which had it been the full desktop experience wouldn’t have been too bad. However it’s a painfully dumbed down version which returns absolute garbage results with nonsense sources and commentary.
Please, either employ or consult with actual PR professionals to test your products. Nobody can be using this product regularly to sign this off.
The recent update pushes their AI bot replacing the only usable part of the previous app, which had it been the full desktop experience wouldn’t have been too bad. However it’s a painfully dumbed down version which returns absolute garbage results with nonsense sources and commentary.
Please, either employ or consult with actual PR professionals to test your products. Nobody can be using this product regularly to sign this off.
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Not Loading at All
App won’t even load at Start.
Links don’t open
When I read summary reports from my emails, and click on hyperlinks to news articles, the app opens but freezes on the opening page.
This problem is at least 4 months old.
For such an expensive software there is no excuse for this
This problem is at least 4 months old.
For such an expensive software there is no excuse for this
Stuck on loading screen
This app is rubbish compared to others in the market (Streem), I have been stuck on the loading screen for the past five minutes and counting. The desktop site is not much better, it is slow but I can eventually see our coverage.
Social Manager
This is a great tool for when I’m running around campus for quick insights and checks for what’s happening online.
Crashes constantly
Crashes whenever I try to open any dashboard. Is there an update coming soon to fix this issue? I’m willing to try again and re-rate. Thanks.
UX Is Amateur
I login on my mobile browser. I try to go into settings. It asks me to use the app. I don’t want to but I install the app.
I can’t use the app until I’ve done setup. No way to bypass. And it forces you to turn on notifications before you can use the app in any way. I don’t want notifications.
To top it all off, the account settings I’m looking for aren’t in the app. The website settings cog doesn’t show the same options as the app one.
This is basic UX stuff.
I can’t use the app until I’ve done setup. No way to bypass. And it forces you to turn on notifications before you can use the app in any way. I don’t want notifications.
To top it all off, the account settings I’m looking for aren’t in the app. The website settings cog doesn’t show the same options as the app one.
This is basic UX stuff.
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Doesnt Work
I was recommended this company. Email verification link doesn't work so i cannot create an account. The company failed at the first hurdle. Deleted app.
Just didn’t work
The app opens only on the native mail app and not on Microsoft Outlook for iPhone
What about Algo?
Meltwater acquired Algo last summer. Algo declared that updates were imminent. Nothing happened.
Is Algo now abandoned? It hasn't been updated, no longer appears on the App Store, and the news items are now days old and growing older.
Wouldn't common courtesy dictate that one or both companies make some sort of announcement to the users who supported Algo and made it a valuable property to purchase? Is Algo dead? Is Meltwater Mobile a replacement? How does one even get an account?
Even if Meltwater/Algo is now pitched as an enterprise-only app, disregarding existing and potential users is not the best policy.
Is Algo now abandoned? It hasn't been updated, no longer appears on the App Store, and the news items are now days old and growing older.
Wouldn't common courtesy dictate that one or both companies make some sort of announcement to the users who supported Algo and made it a valuable property to purchase? Is Algo dead? Is Meltwater Mobile a replacement? How does one even get an account?
Even if Meltwater/Algo is now pitched as an enterprise-only app, disregarding existing and potential users is not the best policy.
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CEO
Absolutely love this app!!!
Great app!
A great way to access Meltwater content on the go. Love it!
Great app!
Reliable way to stay on top of your brand on the go
Best enterprise app I've used
Really enjoy the ease of checking my news on the go. Great layout, fast, and really appreciate having insights available right in my searches.
Never seen an app so simple but helpful
Powerful little app that let’s me access everything I need from the platform without going to my desktop. See graphs and trends, and key coverage drivers. Tag articles. Very clean, very neat.
Great New Version
Love the graphs that have been added to the inboxes, would be great to have minified dashboards as well or perhaps a tablet app with dashboarding, but already a fantastic improvement from version 1!
Great mobile monitoring
A beautiful way to view the meltwater system on the go!
Awesome!
Viel besser als die Buzz-App! Wäre cool, die Dashboardfunktionen in der App zu haben.
