Broken
Ever since I offloaded and reinstalled the app, the one club I use it for fails to load its membership page while all other clubs work
Spinning wheel of frustration
Can’t get past the spinning wheel on the map screen.
App just spins
App just spins ~ has done so for over a week. I have to give my information to get in gym. I have re-started my phone and reinstalled app several times without results.
Not working after update
App was fine till update now it won’t load anything. No access to my club because the app doesn’t work
Can’t log on
This app honestly is very poor . I stopped booking my gym with it as it has so many teething problems . I just turned up at the door. I’m not alone.
Garbage
Absolutely terrible App. Poorly designed and I wish my gym would find another option.
Card Delete
I can’t even delete my card because it just re appears
Membership Card
This app is terrible. Wont let you add membership cards on multiple devices. Example my phone and my wife’s phone. We can’t have our kids cards on both of our phones. Then we tried deleting the card and it won’t even delete the card. It shows deleted then you open it again and it is back in the system like you never deleted. Terrible and no common sense when making this app!
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was ok, now a piece of crap
the app used to have the ability to store multiple cards like parents and kids and they removed the feature
with zero warning
now you can not have cards on more that one phone
the software developers are incompetent. our club needs to get rid of this crap product and switch to a company that knows what they are doing
if you are club that considering using this product don’t . it has been nothing but a pain for our club and members
terrible customer service
with zero warning
now you can not have cards on more that one phone
the software developers are incompetent. our club needs to get rid of this crap product and switch to a company that knows what they are doing
if you are club that considering using this product don’t . it has been nothing but a pain for our club and members
terrible customer service
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Terrible
This app is terrible. Crashes anytime you try to refresh something. Notifications don’t clear, even when you clear them. It barely works. The Facebook button takes you to your own Facebook feed. I already have an app for that. It’s called Facebook. Thanks for not trying.
Does not work
After reading terrible reviews from 4 years ago cannot believe this app has not improved!
Cannot register my account , therefore cannot login or book any activities
Cannot register my account , therefore cannot login or book any activities
Updates never work and makes it crash
New update today for bug fixes, now i cant even open the app. The app also makes no sense with the layout, i get notifications for announcements and when you select announcements nothing is there, you have to dig around to find out where it is to get rid of the red bubbles.
App isn’t working
App won’t even open after the last update and it’s not my phone or connection.
Junk App
Doesn't work. Just downloaded the app, upon opening it, it just hung then finally returned an error message.
Garbage. Waste of bits and bytes.
Garbage. Waste of bits and bytes.
Worst user interface I’ve seen
Im not sure the developers are aware that we are living in 2022. The app feels like it has been built on Microsoft EXCEL 2003
App not working
This app takes me to a map in Central America ?????
Terrible
This app is terrible. Designed poorly and doesn’t work well. Would give half a star if I could.
Not Working
It’s talking so long to load and it’s not my internet because my internet works perfectly.
Overall Feedback
I would like to give an overall feedback on the Instructor, the mobile app and equipment... My instructor Lauren Benincasa is the BEST! She is so helpful and always available to assist me with my workout and fitness goals... I also like and enjoy the equipment. The variety is helpful to accomplish all your fitness goals. The mobile app is very user friendly
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App closes immediately you open it
All of a sudden the app is closing as soo as you open it. Rendering it useless just at the time booking in to a gym is essential. I will speak to the manager of the gym
