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Subject: Commendation for ER Care Team – Sunday, August 2nd (Approx. 8:00 AM - 9:00 AM)
To the Saint Luke’s on the Plaza Administration and Care Team,
I am writing to formally commend the incredible medical staff and security personnel who cared for me during my emergency room visit yesterday morning, Sunday, August 2nd, around 8:00 AM to 12:30pm this may not be the exact time but it was around those hours.
Every single interaction I had was overwhelmingly positive, and pleasant. While I was unable to get everyone's name, I want to give a play-by-play acknowledgment of the exceptional staff members on duty:
* The Security Guard: Provided a welcoming and safe entry through security.
* The First Intake Clerk: The kind woman who greeted and checked me in at the front desk.
* The Second Intake Clerk: The polite young man who completed my check-in process.
* The CT Scan Technologist: The wonderful young lady who shares my exact birthday and made the scan seamless.
* The Transporter: The helpful young man who safely took me to my room after my CT scan.
* My Nurse, Orrin: An awesome nurse who provided outstanding care.
* My ER Physician, Dr. Tanner Roscoe: The best emergency room doctor I have ever encountered.
I was especially comforted by the honesty and consistency of my care. Both Nurse Orrin and Dr. Roscoe independently explained the exact same details regarding my tests and medications without even being in the room together. This alignment gave me immense peace of mind.
Their collective kindness and professionalism did not go unnoticed. Please ensure this praise is shared directly with each person listed above, as well as their supervisors. They all deserve a huge thank you for their service.
Warm regards,
Angela Jones
I am writing to formally commend the incredible medical staff and security personnel who cared for me during my emergency room visit yesterday morning, Sunday, August 2nd, around 8:00 AM to 12:30pm this may not be the exact time but it was around those hours.
Every single interaction I had was overwhelmingly positive, and pleasant. While I was unable to get everyone's name, I want to give a play-by-play acknowledgment of the exceptional staff members on duty:
* The Security Guard: Provided a welcoming and safe entry through security.
* The First Intake Clerk: The kind woman who greeted and checked me in at the front desk.
* The Second Intake Clerk: The polite young man who completed my check-in process.
* The CT Scan Technologist: The wonderful young lady who shares my exact birthday and made the scan seamless.
* The Transporter: The helpful young man who safely took me to my room after my CT scan.
* My Nurse, Orrin: An awesome nurse who provided outstanding care.
* My ER Physician, Dr. Tanner Roscoe: The best emergency room doctor I have ever encountered.
I was especially comforted by the honesty and consistency of my care. Both Nurse Orrin and Dr. Roscoe independently explained the exact same details regarding my tests and medications without even being in the room together. This alignment gave me immense peace of mind.
Their collective kindness and professionalism did not go unnoticed. Please ensure this praise is shared directly with each person listed above, as well as their supervisors. They all deserve a huge thank you for their service.
Warm regards,
Angela Jones
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Dr retire
On 2 occasions, my physician retired. The assistance I received in selecting a new physician and confirming appointments was abysmal.
Best Medical Portal EVER
I’m 78+ years old and see a few doctors so I have to use a few different Electronic Medical Records/Health Portals. By far St Luke’s App/portal is the best, most concise, complete, comprehensive, and easiest to use.
Communication with my Doctors and their staff is always just a click away. Easy to share data from my other Doctors. It is simply the best.
Communication with my Doctors and their staff is always just a click away. Easy to share data from my other Doctors. It is simply the best.
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