Members 1st CU Mobile User Reviews

Name: Members 1st CU Mobile
Rating: 3.1 (30 reviews)

Members 1st CU Mobile

Members 1st Credit Union

💰 Finance

Customer Experience

Positive experience33.3% of reviews

Neutral16.7% of reviews

Negative experience50.0% of reviews

~ Based on 18 written reviews from the US App Store.

Is Members 1st CU Mobile Safe?

Members 1st CU Mobile has mixed safety signals based on user ratings. AppsHunter Safety Score for Members 1st CU Mobile is 65/100.

This assessment is based on 30 user ratings, with an App Store average of 3.1/5.

Safety Analysis

43.3% of ratings point to a safe experience

10.0% of ratings suggest some concerns

46.7% of ratings point to a risky experience

~ Based on 30 App Store ratings for Members 1st CU Mobile.

Is Members 1st CU Mobile Legit?

Members 1st CU Mobile is no longer available in the App Store. AppsHunter Legitimacy Score for Members 1st CU Mobile is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Most Recent Highest Rated Lowest Rated

Access

Horrible app. Can’t even access the app from the very beginning with challenging questions and asks you different ways and answer answering it and when you put your information, it doesn’t even take it. Called the US bank I’ll even help over the phone. Deleted the app if you can’t access your own account online?, Then why even have the app…

albhddbdh

2 years ago

Disappointed & Frustrated

I’ve been banking with members first for 2 years now. while they are amazing this app is not. I have my login set up with face recognition. Twice this year it will randomly say “ password incorrect “ . so i call customer service & somehow my password was changed?! & my email set up with the account is missing a letter. so i can’t even reset it. now it’s a saturday, i can’t get through to anyone until monday. payday is in a few days, if a hacker got into my account or there’s a simple fluke with members first. All i’m worried about is being able to afford my rent & making sure i don’t lose access to my funds. i was able to get through to customer service, but i can’t talk to anyone who can help with my mobile account until monday. she told me that sometimes people may have inputted information wrong, but why is someone messing with my email. I don’t know i’m just completely frustrated, stressing out. whatever the issue is please fix it ! & i hope to god everything is okay & i don’t lose my direct deposit from over 40 hours i worked.

supernova9to5

3 years ago

Please fix!!!!

App will not open since the new update came out...

norcalracer

3 years ago

Easy

Easy to use and meets needs

Meggi4300

3 years ago

Response from developer

Thank you for taking the time to let us know! We are glad to hear you're enjoying the app!

Solid App

Very happy with mobile app, it does everything I need to do and easy to navigate.

Bondino

3 years ago

Response from developer

We are so glad you are enjoying the app! :)

Update the App

This app is in DESPERATE NEED of an update or major overhaul. Most links in settings are broken.

KingKyroh

3 years ago

Response from developer

Hi there! We are sorry to hear you are having a difficult time with deposits. There have since been updates that should fix this. Try updating or re-downloading the app. If the problem persists, call us at 530-222-6060 and we can personally walk you through some troubleshooting tips.

iPad problems....

Every time I try to deposit a check everything works great until the last step (hitting the “deposit “ button) .....then the app freezes. Then I have to delete the app and re-install it.
Also the bill pay button freezes the app.......

jonarteb

6 years ago

Response from developer

Members 1st app crashes

Downloaded app. Entered name and password and app immediately crashes. Not very useful.

Robby3d

6 years ago

Response from developer

Please contact us at (530) 222-6060 to provide details on the device you're using and the issue you're having logging into the mobile app.

Will not direct deposit checks

I downloaded this app so I didn’t have to leave the house. I tried uploading my check 8 times because I thought it was user error. Kept saying could not read micr. They were all clear pictures. the way I had to endorse it to make this online deposit might have voided my check. I have to go in to the bank to fix this, and that was what I was trying to avoid in the first place.

Stout ale

6 years ago

Response from developer

Hello, this issue was addressed in our most recent version of the app, version 4.6.21. Please update and relaunch at your convenience.

Won’t work

Just downloaded. Tried logging in and a pop up comes up asking to save password for touch choose yes or no thanks. Whichever one i choose it keeps booting me out of the app. Tried rebooting my phone and it still doesn’t work. Disappointing.

anifan1983

6 years ago

Response from developer

Hello, this issue was addressed in our most recent version of the app, version 4.6.21. Please update and relaunch at your convenience.

Check deposit for app

It takes forever to load and doesn’t appear to work properly.

Fett Slave1

7 years ago

Response from developer

Hello, this issue was addressed in our most recent version of the app, version 4.6.21. Please update and relaunch at your convenience.

So easy.

Finances are done in minutes.
I basically have almost all of my monthly expenses on auto pay to my Membersperks points card, then I just transfer money from my direct deposit/checking to pay back my card.

I can literally transfer everything with my thumb through the app.

Sometimes if I’m at the store even in the checkout, with my thumbprint I can log in in seconds to check my balance.
This is truly money made easy.

BWeb1

8 years ago

Transfers

Why can I no longer transfer to and from my savings account in my app?? Very annoying.

cas9612

8 years ago

Response from developer

Hi cas9612 so sorry for the delayed response. Please call us at 530.222.6060 and select option 3 for Member Services. Any of our member service representatives can assist you and help you get this service restored.

Password X

When you type your password wrong and then you go to press the little X is supposed to clear it would automatically try use that same password and disabled my account. Fix this please.

Happyj86

8 years ago

Response from developer

Hi Ratty86 so sorry for the delayed response. Thank you for bringing this to our attention. Our developers have found a fix to this issue and an update to the app will be available soon in the App Store.

MFCU and their app are awesome

The app is very simple and easy to use. Gives you exactly the information you need, nothing more and nothing less. Highly recommend this app, and Members First. Great place to do business with, and they don’t rip us off for every little thing like BOA and other banks. Thanks MFCU!

atimberframer

8 years ago

Response from developer

Thanks for the kind words and great review!

Push notifications

I would like to be able to set up push notifications of my remaining balance everyday. I know they have this option via email but I tried to set it up and it doesn’t work.

cassidyrose456478