Mercantil Banco Panamá

Mercantil Banco Panamá

by Mercantil Banco, S.A.

267 ratings
144 reviews
Free

Details

  • Released
  • Updated
  • December 15, 2018
  • July 16, 2026

Features

Mercantil Banco Panamá screenshot #1 for iPhone
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Mercantil Banco Panamá screenshot #10 for iPhone
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About

Manage your finances on the go with this banking app. Check balances, make transfers, pay bills, and even open new accounts. It offers 24/7 access to your financial products with a focus on ease, speed, and security.

24/7 account access
Balance and transaction inquiries
Inter-account transfers
Transfers to third parties and other banks
Credit card payments
Loan payments
Open new accounts
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What users say

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What's New in Mercantil Banco Panamá

5.8.16

July 16, 2026

Corrección de errores que afectaban la funcionalidad en dispositivos con versiones recientes de IOS. La actualización garantiza una experiencia más fluida, segura y confiable, evitando errores que podrían afectar la operación normal de la aplicación.

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User reviews

Falta de profesionalidad en la gestión del software

Cada cierto tiempo, después de una actualización o vaya uno a saber qué, la app simplemente deja de funcionar, a veces durante días. La página web se puede usar sin problemas, pero la app no. No sé bajo qué estándares se maneja, pero sinceramente es decepcionante para una institución financiera.

Sería de agradecer más estabilidad y un mejor control de calidad en cada actualización.
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Muy mala app

la app es demasiado obsoleta y mala

El peor app de banca

Literalmente no funciona. Parece del año 2010. Se nota que no le invirtieron. No se que es peor - la banca en línea a el app. Ambos son fatales. Pensaría que para un banco tan grande, con presencia en tantos países tomarían esto en serio. Es hora de invertir y crear un ambiente seguro, que funciona y un UX/UI que uno esperaría de un banco
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No sirve

Desde hace mucho tiempo no se puede ingresar por la app

App no responde

No he podido ingresar a la app desde hace mucho tiempo

User experience

🐞

Reported Bugs

14 issues

Soft Token fails to register on iOS

Bug

App crashes during token synchronization

Bug

Transfers fail but still process (double charge risk)

Bug

Contacts deleted after app update

Bug

App won't open after updates

Bug

Incompatible with iOS 14 and earlier versions

Bug

ID photo verification fails consistently

Bug

Session timeout during security questions

Bug

Device security requirement errors

Bug

App freezes during loading

Bug

OCR recognition not working

Bug

Update prompt creates catch-22 situation

Bug

Credit card payment functionality broken

Bug

Token synchronization fails repeatedly

Bug

Requested Features

7 requests

Apple Pay integration

Feature

Zinli payment support

Feature

Entrust Identity integration

Feature

Increase Mony deposit limits to $5,000

Feature

Remove beneficiary affiliation requirement

Feature

Automated trust code generation

Feature

Zinli transfers on iOS

Feature

FAQ

What can I do with the Mercantil Banco Panamá app?

The app allows you to check balances and movements for your accounts, credit cards, and loans. You can also perform transfers between your own accounts, to third parties within Mercantil, to mony users, other local banks, and international accounts. Additionally, you can pay your own and other local banks' credit cards, as well as loans from other local banks.

How do I open a new account with this app?

You can open a 'mony' account directly from your cell phone. The app also allows you to invite family and friends to use mony and send them money using just their email address.

What are the requirements to use the Mercantil Banco Panamá app?

To use the app, you must be registered in Mercantil en Línea Personas. You will also need a mobile device with iOS version 9.3 or later, and have an active internet connection, either through a data plan or WiFi.

Is the Mercantil Banco Panamá app free to use?

Based on the provided information, the app is free to download and use. There are no mentions of subscription fees or in-app purchases for core banking functionalities.

How can I get help if I have issues with the app?

For further assistance, you can contact Mercantil Banco Panamá via email at mercan24@mercantilbanco.com.pa or by calling them at (507) 282.50.00 or (0212) 503.21.21.