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Mercantil Banco

Mercantil Banco

by Mercantil, CA, Banco Universal

33K ratings
903 reviews
💰 Finance
Free

Details

Released
April 16, 2019
Updated
October 14, 2026

Features

Developer

Mercantil, CA, Banco Universal
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Mercantil Banco screenshot #8 for iPhone
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About

Manage your finances securely and conveniently from your mobile device. Perform transactions, check account details, make payments, and access credit services with an intuitive interface. Features include biometric authentication for enhanced security.

✓View account and card movements
✓Transfer funds between accounts and to other banks
✓Mobile payments via Tpago
✓Buy and sell foreign currency
✓Pay bills and recharge mobile credit
✓Instant cash loans
✓Biometric authentication
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What users say about Mercantil Banco

Reviews of Mercantil Banco are mostly negative: the Finance app is rated 4.8/5 from 33K App Store ratings. What users like most: longtime customer loyalty, secure authentication. Top complaints: frequent app crashes, unreliable biometric authentication. Summarized from real user reviews.

Positive things

  • ❤️Longtime customer loyalty
  • 🔑Secure authentication
  • 🤝Reliable banking partner

Negative things

  • 🐛Frequent app crashes
  • 🔒Unreliable biometric authentication
  • ⏱️Slow and unresponsive app
  • 🤷‍♀️Inconsistent user experience
  • 📧Issues with receiving verification codes
See all reviews

What's New in Mercantil Banco

9.4.2

October 14, 2026

Ahora puedes realizar los pagos de Servicio de forma rápida y directa. Calculadora de Divisas Integrada: Calcula automáticamente el equivalente de tu monto en divisas según la tasa oficial del día.

More

User reviews

Most RecentHighest RatedLowest Rated

Excelente servicio

De los mejores bancos sigan así
Eeliasaluse17

Excelente

Excelente metodo de pago
SMSimon Mariani

No agrega frecuentes

Dice que el contacto ya está agregado y no se consigue en el directorio
OOnomask

Exelente

Los felicito sigan dando lo mejor
Rrupol78

Bug

Tiene una falla de que no deja entrar a la aplicación me saca ni siquiera me deja entrar a la pantalla principal toco la aplicación se ponen azul y enseguida me saca ya he actualizado el celular. La he desinstalado dos veces ya estoy volviendo a descargar. Justo ahora he reiniciado el celular.
Y sigue con la falla y la verdad no me gusta abrir mi cuenta desde el navegador Prefiero la aplicación, pero no entiendo porque está fallando
Show more
SSpamkat
See 898 more reviews

Developer apps

Tpago Mercantil
Tpago Mercantil

by MERCANTIL, C.A., Banco Universal.

💰 Finance

(560)

Free
Mercantil Empresas
Mercantil Empresas

by Mercantil, CA, Banco Universal

💰 Finance

(1K)

Free
See developer apps

User experience

🐞

Reported Bugs

4 issues

Unable to save Pago Móvil contacts

Bug

Face ID/Touch ID not functioning properly

Bug

Repeated prompts to update app when no update is available

Bug

Errors when attempting to perform transactions

Bug
✨

Requested Features

4 requests

Improve contact management for Pago Móvil

Feature

Provide more self-service options

Feature

Streamline authentication process

Feature

Enhance app performance and stability

Feature

FAQ

What can I do with this banking app?

This app allows you to perform a wide range of financial transactions securely and quickly. You can view detailed movements of your accounts and cards, transfer money between your own accounts, to other Mercantil clients, and to other national banks. It also facilitates mobile payments, bill payments, mobile credit recharges, and currency exchange.

How does the app ensure security?

The app prioritizes security with easy and intuitive interactions for fast and secure transactions. It utilizes biometrics as a second factor of authentication (2FA) for login and for key processes like transfers, mobile recharges, and managing debit card details.

What are the costs associated with using this app?

The application itself is free to download and use. Specific transaction fees or service charges may apply depending on the type of operation performed, as is standard with banking services. Users should consult their bank's terms and conditions for detailed information on any applicable fees.

What are the system requirements for this app?

To use this mobile banking application, you must have a mobile device with an Android operating system version 9 or higher. You also need to be previously registered for Mercantil en Línea Personas to access its features.

Can I get loans or credit through this app?

Yes, the app allows you to obtain money instantly with 'Préstame Mercantil'. You can check your available credit, view outstanding balances, request a loan, and receive cash instantly for daily needs. You can also make partial or full payments on your loans. Additionally, you can accept and pay your assigned credit line, subject to meeting necessary parameters.