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Mercantil Banco

Mercantil Banco

by Mercantil, CA, Banco Universal

30K ratings
812 reviews
💰 Finance
Free

Details

  • Released
  • Updated
  • April 16, 2019
  • September 4, 2026

Features

Developer

Mercantil, CA, Banco Universal
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About

Manage your finances securely and conveniently from your mobile device. Perform transactions, check account details, make payments, and access credit services with an intuitive interface. Features include biometric authentication for enhanced security.

✓View account and card movements
✓Transfer funds between accounts and to other banks
✓Mobile payments via Tpago
✓Buy and sell foreign currency
✓Pay bills and recharge mobile credit
✓Instant cash loans
✓Biometric authentication
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What users say

Summarized from real user reviews of Mercantil Banco. Based on 30K reviews and a 4.8/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Finance app.

Positive things

  • ❤️Longtime customer loyalty
  • 🔑Secure authentication
  • 🤝Reliable banking partner

Negative things

  • 🐛Frequent app crashes
  • 🔒Unreliable biometric authentication
  • ⏱️Slow and unresponsive app
  • 🤷‍♀️Inconsistent user experience
  • 📧Issues with receiving verification codes
See all reviews

What's New in Mercantil Banco

9.2.0

September 4, 2026

Ahora puedes dividir fácilmente la cuenta entre varias personas. Genera un código directamente desde la app para compartir el monto total y simplificar tus pagos en grupo. Además, incluimos mejoras generales de rendimiento para optimizar tu experiencia. Puedes solicitar tus otros fideicomisos en caso de que la empresa este afiliada

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User reviews

Most RecentHighest RatedLowest Rated

Excelencia

Muy rápido y bueno
Nahara22122006Nahara22122006

One of best bank in Venezuela

The did not closed 1/2of my acc after 5+ years of inactivity
josuejeremiascs17josuejeremiascs17

URGENTE: Face ID no funciona

La función de Face ID no funciona. Aunque se active ingresando usuario y clave, una vez que se cierra la app, no vuelve a recordar el usuario ni activa el reconocimiento facial. Frustrante!
RAMW VzlaRAMW Vzla

Mercantil en línea

Excepcional, Muy Bueno
The Cellist.The Cellist.

Afiliar contacto

no se guardan los contactos frecuentes y es una ladilla porque los acabas de afiliar y después te lo eliminan. Así elimines afiliados viejos, no vuelven aparecer. No se actualiza el saldo cuando recargas las cuentas, tienes que cerrar y abrir la app para que aparezca registrado. Deberían acomodar eso porque cobran comisiones por todo 🙄 Chao me agarraron en odio
Show more
Coolestgirl8Coolestgirl8
See 807 more reviews

Developer apps

Tpago Mercantil
Tpago Mercantil

by MERCANTIL, C.A., Banco Universal.

💰 Finance

(560)

Free
Mercantil Empresas
Mercantil Empresas

by Mercantil, CA, Banco Universal

💰 Finance

(937)

Free
See developer apps

User experience

🐞

Reported Bugs

4 issues

Unable to save Pago Móvil contacts

Bug

Face ID/Touch ID not functioning properly

Bug

Repeated prompts to update app when no update is available

Bug

Errors when attempting to perform transactions

Bug
✨

Requested Features

4 requests

Improve contact management for Pago Móvil

Feature

Provide more self-service options

Feature

Streamline authentication process

Feature

Enhance app performance and stability

Feature

FAQ

What can I do with this banking app?

This app allows you to perform a wide range of financial transactions securely and quickly. You can view detailed movements of your accounts and cards, transfer money between your own accounts, to other Mercantil clients, and to other national banks. It also facilitates mobile payments, bill payments, mobile credit recharges, and currency exchange.

How does the app ensure security?

The app prioritizes security with easy and intuitive interactions for fast and secure transactions. It utilizes biometrics as a second factor of authentication (2FA) for login and for key processes like transfers, mobile recharges, and managing debit card details.

What are the costs associated with using this app?

The application itself is free to download and use. Specific transaction fees or service charges may apply depending on the type of operation performed, as is standard with banking services. Users should consult their bank's terms and conditions for detailed information on any applicable fees.

What are the system requirements for this app?

To use this mobile banking application, you must have a mobile device with an Android operating system version 9 or higher. You also need to be previously registered for Mercantil en Línea Personas to access its features.

Can I get loans or credit through this app?

Yes, the app allows you to obtain money instantly with 'Préstame Mercantil'. You can check your available credit, view outstanding balances, request a loan, and receive cash instantly for daily needs. You can also make partial or full payments on your loans. Additionally, you can accept and pay your assigned credit line, subject to meeting necessary parameters.