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Mercantil Banco

Mercantil Banco

by MERCANTIL, C.A., Banco Universal.

28K ratings
772 reviews
💰 Finance
Free

Details

  • Released
  • Updated
  • April 16, 2019
  • July 13, 2026

Features

Developer

MERCANTIL, C.A., Banco Universal.
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Mercantil Banco screenshot #1 for iPhone
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Mercantil Banco screenshot #4 for iPhone
Mercantil Banco screenshot #5 for iPhone
Mercantil Banco screenshot #6 for iPhone
Mercantil Banco screenshot #7 for iPhone
Mercantil Banco screenshot #8 for iPhone
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About

Manage your finances securely and conveniently from your mobile device. Perform transactions, check account details, make payments, and access credit services with an intuitive interface. Features include biometric authentication for enhanced security.

✓View account and card movements
✓Transfer funds between accounts and to other banks
✓Mobile payments via Tpago
✓Buy and sell foreign currency
✓Pay bills and recharge mobile credit
✓Instant cash loans
✓Biometric authentication
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What users say

Summarized from real user reviews of Mercantil Banco. Based on 28K reviews and a 4.8/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Finance app.

Positive things

  • ❤️Longtime customer loyalty
  • 🔑Secure authentication
  • 🤝Reliable banking partner

Negative things

  • 🐛Frequent app crashes
  • 🔒Unreliable biometric authentication
  • ⏱️Slow and unresponsive app
  • 🤷‍♀️Inconsistent user experience
  • 📧Issues with receiving verification codes
See all reviews

What's New in Mercantil Banco

9.0.0

July 13, 2026

Ahora puedes dividir fácilmente la cuenta entre varias personas. Genera un código directamente desde la app para compartir el monto total y simplificar tus pagos en grupo. Además, incluimos mejoras generales de rendimiento para optimizar tu experiencia.

More

User reviews

Most RecentHighest RatedLowest Rated

Capture

Me gustaría q haga un capture para compartir de la pantalla y no como está ahorita q se puede editar, sino q sea tipo foto
maryu100maryu100

Face ID

El Face ID no funciona
Rmartini78Rmartini78

Mejoras

Deberían mejorar la parte del inicio de la app ya que no recuerda el nombre de usuario. Igual las notificaciones llegan cuando quieren, no siempre! Del resto bien
Veronica_msVeronica_ms

Excelente

Muy buenos los servicios de la app
SanzizouSanzizou

Es la peor app del país

Es la peor app del país. En un país donde la mayoría de los canales digitales de la banca son malos.
Gonzo1176Gonzo1176
See 767 more reviews

Developer apps

Tpago Mercantil
Tpago Mercantil

by MERCANTIL, C.A., Banco Universal.

💰 Finance

(560)

Free
Mercantil Empresas
Mercantil Empresas

by MERCANTIL, C.A., Banco Universal.

💰 Finance

(772)

Free
See developer apps

User experience

🐞

Reported Bugs

4 issues

Unable to save Pago Móvil contacts

Bug

Face ID/Touch ID not functioning properly

Bug

Repeated prompts to update app when no update is available

Bug

Errors when attempting to perform transactions

Bug
✨

Requested Features

4 requests

Improve contact management for Pago Móvil

Feature

Provide more self-service options

Feature

Streamline authentication process

Feature

Enhance app performance and stability

Feature

FAQ

What can I do with this banking app?

This app allows you to perform a wide range of financial transactions securely and quickly. You can view detailed movements of your accounts and cards, transfer money between your own accounts, to other Mercantil clients, and to other national banks. It also facilitates mobile payments, bill payments, mobile credit recharges, and currency exchange.

How does the app ensure security?

The app prioritizes security with easy and intuitive interactions for fast and secure transactions. It utilizes biometrics as a second factor of authentication (2FA) for login and for key processes like transfers, mobile recharges, and managing debit card details.

What are the costs associated with using this app?

The application itself is free to download and use. Specific transaction fees or service charges may apply depending on the type of operation performed, as is standard with banking services. Users should consult their bank's terms and conditions for detailed information on any applicable fees.

What are the system requirements for this app?

To use this mobile banking application, you must have a mobile device with an Android operating system version 9 or higher. You also need to be previously registered for Mercantil en Línea Personas to access its features.

Can I get loans or credit through this app?

Yes, the app allows you to obtain money instantly with 'Préstame Mercantil'. You can check your available credit, view outstanding balances, request a loan, and receive cash instantly for daily needs. You can also make partial or full payments on your loans. Additionally, you can accept and pay your assigned credit line, subject to meeting necessary parameters.