Horrible to use
This app never loads and on the odd occasion it does decide to work it can take often minutes for it to work only to freeze again a few seconds later
Useless waste of money
Smart device Bricked within 6 months
Not too bad
I was hoping that this app can turn on LED lights with specific settings on brightness, colour etc but it doesn’t do that (unlike other apps) that gives you the mood you want at certain times. Buy instead. It only do basic schedule of turning on and off.
Horrible App to use
This app has to be the single most difficult app I’ve ever had the displeasure of using. Click on app support and you get taken to the website to buy more products. The door lock is confusing as all hell. How do you add three members and only two get access but the third can’t. Can’t figure out how to set up a code for each user to unlock the door, can’t change the default passcode. Added users get sent a txt telling them to use a completely different app to enable them to use the door. We’re so beyond frustrated and ready to remove the door lock and take it straight back to the store we purchased it from. The app sucks. I will NEVER buy another product that requires the Mercator app ever again!!!!
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Wont connect to my lights
I can’t connect my strip lights ive tried multiple times bruh
So confusing
So difficult to use with its weird ui patterns. Just make it simple! Also why can’t I use all my device features in the ‘single action button’ shortcut? I want my lights to go party mode at the press of a button but why isn’t this available. Please fix
Great Tuya based Smart Gear
Mercator Ikuu is some of the best available smart home equipment with the largest range of devices available in Australia. App needs timers for remote controls set up for IR blasters not just scheduled times.
Aweful
My experience with it, it failed to pair devices in either mode. Yet home assistant paired it first go - pretty bad when something as terrible as home assistant beats the native app. On the good side though, it doesn’t force you to sign up to Chinese communist party to use the app.
Bad just bad
No more to say - bad
Crashes when creating an Schedule Automation
App seems like a copy of Tuya and other brands using the Tuya hardware. Keeps on crashing when simply creating a schedule automation. Every time I select a day the whole list doubles up in terms of they days. I select another day and it crashes.
Reasonable implementation
The app itself is easy enough to use, a little clunky around the edges and some things not super intuitive but it does everything you need it to once you figure it out. Saves scenes are picked up by Google assistant without issue (tip - ask Google assistant to “sync devices” to force an update).
The app detected all my products with no issues, control of Zigbee items is pretty much instant as it should be.
My only gripe is the scenes page take a good 10 seconds or so to load after opening the app.
Would also be nice to be able to use the current state of all the lights or groups of lights to start setting up a scene. The process is very manual at the moment.
With some improvements and ongoing updates i think this can be a bery solid smart product eco-system.
The app detected all my products with no issues, control of Zigbee items is pretty much instant as it should be.
My only gripe is the scenes page take a good 10 seconds or so to load after opening the app.
Would also be nice to be able to use the current state of all the lights or groups of lights to start setting up a scene. The process is very manual at the moment.
With some improvements and ongoing updates i think this can be a bery solid smart product eco-system.
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Doesn’t work
The app won’t work. Will not connect. Rubbish!
Dumbass app
Stupid app wont work and the lights dont work either
Easy to use and set up
I really liked the instructions that were easy to follow in setting it up and learning how to set up the scenes.
Eazy to use
Eazy to set up and use. Multiple devices up and operating in minutes. Instructions clear and precise anddelivered in friendly way. Will be using for whole home automation.
Doesn’t work
It could be the app or the single point switch device to blame, but I have no way of knowing. It simply fails to connect as it’s supposed to. Four attempts with the correct input information and 30 minutes wasted.
