Contact Energy

Contact Energy

by Contact Energy Ltd

80 ratings
83 reviews
Free

Details

  • Released
  • Updated
  • July 26, 2016
  • December 8, 2025

Features

Contact Energy screenshot #1 for iPhone
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Contact Energy screenshot #6 for iPhone
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About

Monitor your electricity and gas usage with detailed historical data. Easily view your account balance, pay bills, and review transaction history. Manage your energy plan, update household details, and add new services.

Track energy usage history (15 months)
View account balance
Pay bills and view transactions (12 months)
Manage and change energy plans
Update household details
Add new services
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What's New in Contact Energy

3.0.12

December 8, 2025

Bug fixes and design improvements for a smoother, more consistent user experience

User reviews

So glitchy, often doesn’t load - or as issues

This is the Bain of my existence - and so is the website.
Constantly glitching, unable to link into it, and pay bills etc with “whoops something went wrong”…

People would be far more inclined to log in and pay… if they could.

Basic but good

Good overall, the app allows for easy-ish tracking of power usage, it’s a little misleading that the $ amounts quoted in usage don’t include GST, it’d be good to see a toggle to include this for better understanding of budgeting.

🤬🤬🎂

Can’t even log into the app

Payment is not great

I’ll have to add my credit card details every month and there is no opportunity to pay with Apple Pay or Apple Pay or PayPal.

Time to modernise

Very poor

The App is always days behind even though we’re hooked up and don’t have any actual readings. Sometimes it’s 4 days behind! Who can keep track of why prices were high on previous days when it’s so far back. And as for hour by hour usage - what a joke! They’re always greyed out unless it’s over a week previously. Contact - get your App sorted so it works as an up to date version. It’s not like you can’t afford it as you make many millions in profit every year from us.
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FAQ

What can I do with the Contact app?

The app allows you to track your energy usage history for up to 15 months, view your account balance, pay bills, and access transaction history for the past 12 months. You can also manage your energy plan, update household details, and add new services.

How far back can I see my energy usage and transaction history?

You can review your energy usage history for up to the past 15 months. Your bill payments and transaction history are accessible for up to the past 12 months.

Can I change my energy plan or add services through the app?

Yes, the app allows you to manage your plan, change it as per your needs, or add another service. You can also update your household details if your setup has changed.

Is there a cost to use the Contact app?

Based on the provided information, the app is free to use. There are no mentions of subscription fees or in-app purchases.

Who is this app designed for?

This app is designed for residential customers of Contact Energy who want a convenient way to monitor their energy consumption, manage their bills, and control their service plans.