Contact Energy vs E
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Contact Energy
Monitor your electricity and gas usage with detailed historical data. Easily view your account balance, pay bills, and review transaction history. Manage your energy plan, update household details, and add new services.
- Track energy usage history (15 months)
- View account balance
- Pay bills and view transactions (12 months)
- Manage and change energy plans
- Update household details
- Add new services
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The Contact app makes it easy to track your usage, and understand your bills. Other handy features: -Track Your Energy Usage: Review your energy usage history for up to the past 15 months. -Account Balance: Keep an eye on your account balance. -Bill Payments & Transactions: Pay your bills and access transaction history for up to the past 12 months. -Manage Your Plan: change your plan or add another service as per your needs. Household set up changed? You can also update your details, add new services or change plans.
E
Control your smart lock remotely or via Bluetooth. Manage access with PIN codes, RFID cards, and virtual keys. Monitor unlock history and customize lock settings for convenient and secure access.
- Bluetooth and Wi-Fi lock control
- PIN code and RFID card access
- Virtual key management
- Unlock record history
- Customizable auto-lock timer
- Proximity unlock
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E-LOK App is the exclusive app to operate and control your E-LOK 7-Series and 8-Series Smart Lock along with the E-LOK Gateway for Wi-Fi functionality. Unlock/lock smart lock via Bluetooth, or remotely if using E-LOK Gateway PIN-Codes, One-time, Timed, Custom and Recurring RFID Cards, pair your included RFID Cards to unlock your Smart Lock Fingerprint (707 and 717 Models only) Send Admin access to your smart lock or send virtual keys for access View all unlock records and failed unlock attempts Extend Auto-lock timer or programme passage mode for easy access Proximity Touch to Unlock Find More Information on E-LOK.com Including FAQ's, Trouble Shooting and User Manuals.
Screenshots
Verdict
The clearest difference is update cadence: Contact Energy at every 6 weeks against E's every 8 months. Contact Energy also leads on ratings volume (80 vs 1). E's advantage is rating (5.0 vs 4.6) and iOS requirement (13.0 vs 16.4). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
E holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Contact Energy has 80 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 29% of Contact Energy's written reviews are positive against 36% of E's.
Contact Energy ships an update every 6 weeks, E every 8 months. The most recent releases landed on August 20, 2026 and September 17, 2026 respectively.
| Parameter | Contact Energy | E |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (80 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 28.9% of reviews | 35.7% of reviews — better |
| Number of ratings | 80 — better | 1 |
| Update frequency | Every 6 weeks — better | Every 8 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 16.4 | 13.0 — better |
| Further details — not scored | ||
| Size | 53 MB | 385 MB |
| Age rating | 4+ | 4+ |
| Developer | Contact Energy limited | William Howie |
Customer experience
Contact Energy
E
Bugs and requests
Contact Energy
Reported bugs
56 issues- Constantly glitching
- Unable to log in
- App is days behind on data
- Payment errors
- Slow loading times
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- Usage data not updating
- Frozen screens after updates
- Autofill for payments not working
- Crashes during account-to-account payments
- Download issues on iPhone
- Switching between properties is buggy
- Usage graphs poorly designed
- Cannot supply meter readings
- Estimated readings instead of actual
- App is an embedded website
- Usage data is always days behind
- Frozen screens after updates
- Autofill for payments not working
- Crashes during account-to-account payments
- No response via WhatsApp
- App crashes or doesn't allow login for weeks
- Cannot access online account
- Glitchy and crashes frequently
- Unable to view power bill
- Painful login process
- Password manager issues
- Blank notification screens
- App icon shows unread notifications but none are present
- Cannot register due to terms and conditions field issue
- Download pop-up instead of download on iPhone
- App redirects to itself when trying to sign in online
- Daily usage data not current, dollar amount missing
- Hour by hour usage greyed out unless over a week old
- New version doesn't display graph properly
- No way to see amount of power paid for, only total used/free
- Latest version keeps signing out
- Meter reading option is greyed out
- Unable to check daily usage after update
- Only shows gas usage after update, not electricity
- Latest version does not function, frozen
- New app 3.1 doesn't work, frozen front screen, no login
- New App doesn't work, nothing works, usage section empty
- Update frozen, nothing works
- App upgrade - nothing opens or loads
- Website always directs to the app, creating a loop
- App POS, crashes when using account to account payment
- Cannot change password to get in
- Often flashes back and cannot load to the next step
- Payment page goes back to beginning after security code
- Energy usage not updating
- Most of the time pays delayed due to app crashing or not allowing login
- Sluggish, takes over 40 seconds to render information
- Any movement triggers app refresh with delay
- Cannot access online account
- App never allows login
- Login stops working since last update
Requested features
10 requests- Toggle to include GST in usage amounts
- Save card details for payments
- Support for Apple Pay and PayPal
- Push notification for bill payment reminders
- Display solar buy back information
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- Improved functionality for switching between properties
- Breakdown of electricity usage by category
- Allow landscape mode on tablets
- Alert for power usage exceeding a set KW per day
- Alert for running cost reaching a certain $ amount
E
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Contact Energy
No in-app purchases
E
No in-app purchases
