E User Reviews

Top reviews

Need widget to unlock door from Lock Screen

Otherwise all good

Good app, less grey please

The app is good and I think they’ve improved the UI, because it used to be all tiny light grey text on white and was basically unreadable. Now it is mostly small black text, which is a big improvement. But for some reason there are still parts that are light grey text. Which is such a weird design decision for usability. Maybe they could add some options like dark mode or something. Also I would love to have a widget and an apple watch app please.
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Poor integration

Poor integration with the Apple ecosystem system. Would be helpful to have a widget as well as an Apple Watch app. Even better if it integrates with Apples Home app

Please restore the widget

The widget was very useful but no longer available. Can you please restore it - thanks.

Widget

Needs a function so I can set it as a widget. I am a trades person so my thumb print doesn’t work well so I open the app and unlock via my phone… which could be fast if I could unlock the door from my Lock Screen or just when my phone is near by (that would be preferable)

Frustrating

I have E-LOK series 7. I dislike this product and wish i never bought it.
It’s used at home.
There is no easy way to lock it manually from the inside.
Thought for a long time that lifting indoor handle was a lock function. Eventually figured out to hold # on the outside keypad. Unintuitive for visitors who of-course don’t have the app. Why should they? I think it’s a failure if a door needs an instruction manual for basic functions. Not that I could find this # function mentioned anywhere in the instructions !!!
No easy way to be sure if it’s locked without opening the door and testing the outside handle - I have trouble trusting it.

Tried Passage mode-that was very annoying eg bbq with friends and guests suddenly getting locked outside, repeatedly.
App is ok. But avoid this product
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App colour scheme is terrible and hard to read & where did the widget go when i updated to iOS 18?

The control centre widget is gone with iOS 18.

Apple Homekit or Google Home please.

App is stable and easy to use but it would be great to Apple Homekit or Goggle home to allow integration with Smart homes. So much potential here.

Needs an apple watch app

This app would be soo much better if it supported apple watch or homekit - I have two phones and you can only log in on one at a time.

UX colour design not for me

Functional app but still needs improvement, the light grey colour theme is hard to see. Also would be nice to see on E-lok homepage that door is locked using colour, like red for lock and green for unlocked. At the mo its all displaying grey no matter what the status is.

App UI visibility

The lock hardware is excellent. The app is problematic because the universal colour is grey and can be very difficult to read, especially in low light or if the phone brightness is not high. The functionality is ok but the navigation and layout could be much better.

Needs Alexa support

Relatively Obscure model and DOES NOT WORK with Alexa, iOS home.
I would but more of these if the above are added.

Solid app

The app is stable and intuitive to use when adding a gateways, new E-Lok, fingerprints and RFID cards. My only niggle and hence why I have not awarded 5 stars, is the all-grey colour palette that makes it appear that features are greyed out. Some colour and larger icons would significantly improve the end-user experience and visual aesthetic. Being able to see at a glance the lock’s status and when and who last accessed would be reassuring.
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App colour scheme is terrible and hard to read

Just as the printed manual for E-Lok causes eye strain due to unreadable text in app screen pictures, the app is headache inducing due to the silly choice to use grey text abs grey title bars. I urge anyone with this lock who agrees that the developer needs to change the app colour scheme to make it easy to read (what’s wrong with black text on white background? ).

Update: I’ve edited this review from one star to 4 stars to reflect my positive experience with our e-lok and the app.

Once I had some good light to work from it was a breeze to set up the lock, create access pins, and program the rfid key chain tags. The lock hardware seems to be better than the original lock door hardware and my expectations have been far exceeded.

The developer has acknowledged my concern with the app colour scheme (how about making the font colour and background user adjustable in settings?) and if the app colour scheme is updated these guys are getting another star for the full 5 stars for their incredible e-lok.
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