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My One NZ

My One NZ

My One NZ for One New Zealand

55 ratings
308 reviews
🔧 Utilities
Free

Details

  • Released
  • Updated
  • July 25, 2013
  • October 7, 2026

Features

Developer

One New Zealand Group Limited
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My One NZ screenshot #1 for iPhone
My One NZ screenshot #2 for iPhone
My One NZ screenshot #3 for iPhone
My One NZ screenshot #4 for iPhone
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Reviews summary↘︎
⭐308
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📝5+ tags
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🔄6+ apps
Alternatives↘︎
❓4 answered
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📦~ in 4 weeks
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About

Manage your mobile and broadband services effortlessly. Track usage, pay bills, top up prepay, and buy add-ons. Discover daily deals and exclusive rewards.

✓Check usage (data, mins, TXTs)
✓Pay bills and top up prepay
✓Buy and manage add-ons
✓View billing history
✓Access daily prepay deals
✓Enjoy rewards and exclusive experiences
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What users say

Summarized from real user reviews of My One NZ. Based on 55 reviews and a 1.9/5 average, it highlights the 3 positives and 7 negatives reviewers mention most about this Utilities app.

Positive things

  • 👍Easy to navigate
  • 🚀Great app functionality
  • 💡Flexible plan changes

Negative things

  • 🐛Frequent app crashes
  • 🔍Difficult to find account information
  • 🤔Confusing billing and usage tracking
  • 🔌Unreliable network connectivity
  • 🕰️Slow app performance
  • 💰Expensive data and plan costs
  • 🤖Unhelpful chatbot and customer service
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+1

What's New in My One NZ

9.0.0

October 7, 2026

We’ve refreshed the experience for Pay Monthly mobile customers, making more of what you need easier to find. See your plan, usage, bills and payments more easily, get quicker access to Phone Dollars and find common actions faster. We’ve also made performance improvements and fixed a few bugs to help keep things running smoothly.

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User reviews

Most RecentHighest RatedLowest Rated

Garbage.

App doesn’t work - won’t load past login. Online (laptop) lets me login but no plans, prepaid or otherwise load. How am I meant to set my phone and plan up?
SCBRRCKSSCBRRCKS

Useless app

I don’t know why even this app exists, no matter what you do, half of the option never work.
Customers service shocking.
Kappu29Kappu29

Crashes on startup

I expected better from a large carrier…
PigsnuckPigsnuck

Please add the Chinese interface.

Very good app. It would be more perfect if Chinese could be added.
江明仁江明仁

Constantly asks to share location

Every time you start the app and every time you switch the account it asks for you to have sharing of location data turned to ALWAYS ON. Feels like a privacy invasion. Why doesn’t it remember you said NO!? Rather than feedback what people are writing for reviews I see the service just gets worse by asking people to jump through more hoops with an online form. Take some responsibility OneNZ.
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zzkiwi82zzkiwi82
See 303 more reviews

Developer apps

One NZ Asset Management
One NZ Asset Management

by One New Zealand Group Limited

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Wifi Help
Wifi Help

by One New Zealand Group Limited

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See developer apps

User experience

🐞

Reported Bugs

3 issues

Login issues and frequent sign-outs

Bug

Inconsistent app behavior across devices

Bug

Inaccurate data usage reporting

Bug
✨

Requested Features

4 requests

Improved data usage tracking

Feature

Seamless account management

Feature

Reliable network coverage

Feature

Competitive pricing and plan options

Feature

FAQ

What can I do with this app?

This app allows you to easily manage your mobile and broadband services. You can check your data, minutes, and TXT usage, pay bills, top up your prepay mobile, and buy or manage add-ons.

Does the app offer any deals or rewards?

Yes, the app provides access to Prepay Daily Deals that are refreshed every 24 hours. Additionally, you can enjoy Rewards which offer amazing deals and exclusive experiences across Aotearoa, including discounts and early access.

How can I view my past billing information?

The app allows you to view your billing history for the last year. This feature helps you keep track of your past expenses and service usage over time.

Is this app free to use?

Based on the provided information, the app is free to download and use. However, it does contain advertisements.