NZ Post vs My One NZ
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NZ Post
Track parcels, send items, and find nearby locations with ease. Manage deliveries, add instructions, and arrange redelivery or redirection directly from your mobile device.
- Automatic parcel tracking
- Online sending tool
- Add delivery instructions
- Arrange redelivery
- Redirect parcels
- Find NZ Post locations
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Get quick access to parcel tracking while you're on the go. Send a parcel, find a NZ Post location nearby, and check an address, all on the app. Features: • We'll automatically add your parcels to the app. Sign in using your existing My NZ Post account and we'll start linking your parcels to your account! • Access our online sending tool within our mobile app. Find a price, pay for parcel sending and get your sending label emailed to you. • Quickly add delivery instructions with our improved form • Add Leave my parcel instructions for your signature required parcel if you aren't home • Pay for Saturday (and evening) delivery within the app • Missed your delivery? Arrange redelivery within the app. There's no need to visit another tool. • Redirect your parcel to a Collect my parcel location with user-friendly location selection, maps and opening hours • Need to look up an address or postcode while you’re on the move? You can do that within the mobile app. • Find a NZ Post store or post box near you or check where you can access our services.
My One NZ
Manage your mobile and broadband services effortlessly. Track usage, pay bills, top up prepay, and buy add-ons. Discover daily deals and exclusive rewards.
- Check usage (data, mins, TXTs)
- Pay bills and top up prepay
- Buy and manage add-ons
- View billing history
- Access daily prepay deals
- Enjoy rewards and exclusive experiences
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It’s super easy to stay in control of your mobile and broadband services with My One NZ. • Check your usage – data, mins & TXTs • Pay a bill or top up a prepay mobile • Buy and manage Add-Ons • View your billing history over the last year • Grab Prepay Daily Deals, refreshed every 24 hours • Rewards - enjoy amazing deals and exclusive experiences across Aotearoa with discounts, early access and more.
Screenshots
Verdict
The clearest difference is ratings volume: My One NZ at 55 against NZ Post's 3. NZ Post's advantage is monetization model (free vs ad-supported) and review sentiment (16% vs 6%). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 2.0 for NZ Post against 1.9 for My One NZ. That said, the two scores are not equally well evidenced: My One NZ has 55 ratings behind it against 3, so its average is the more settled of the two. Written reviews are what separate them: 16% of NZ Post's written reviews are positive against 6% of My One NZ's.
NZ Post ships an update every 3 weeks, My One NZ monthly. Both last shipped on October 23, 2026.
| Parameter | NZ Post | My One NZ |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (3 ratings) — better | 1.9 (55 ratings) |
| Positive reviews | 16.3% of reviews — better | 5.7% of reviews |
| Number of ratings | 3 | 55 — better |
| Update frequency | Every 3 weeks — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.1 — better | 15.6 |
| Further details — not scored | ||
| Size | 49 MB | 148 MB |
| Age rating | 4+ | 4+ |
| Developer | New Zealand Post Limited | One New Zealand Group Limited |
Customer experience
NZ Post
My One NZ
User reviews
NZ Post
From 3 App Store ratingsWhat we love
- 📦 Effective parcel tracking functionality
- 🔔 Push notifications for delivery updates
- 👤 RealMe login support
- 📱 Improved user interface and design
- ✅ Better app stability in recent versions
Room to improve
- 🐛 Frequent login/authentication failures
- 🔄 Constant unexpected logouts
- ⏳ Slow loading times and lag
- ❌ App crashes and freezes
- 🔗 Broken links and non-functional features
My One NZ
From 55 App Store ratingsWhat we love
- 👍 Easy to navigate
- 🚀 Great app functionality
- 💡 Flexible plan changes
Room to improve
- 🐛 Frequent app crashes
- 🔍 Difficult to find account information
- 🤔 Confusing billing and usage tracking
- 🔌 Unreliable network connectivity
- 🕰️ Slow app performance
Bugs and requests
NZ Post
Reported bugs
16 issues- Login page crashes or fails to load
- Blank pop-up screens during authentication
- Continuous logout loops
- Spinning wheel of doom (infinite loading)
- Tracking numbers not loading or displaying
Show 11 moreShow fewer
- Email alerts automatically disabling
- App crashes when redirecting parcels
- Parcel edits not being retained
- Filter functionality not working properly
- Bulk delete deleting all items instead of filtered
- App not compatible with notch iPhones
- Cannot add tracking numbers
- Validation code rejecting valid email domains
- Wrong email address linked with no way to change
- Tracking information missing or incomplete
- App opening blank rectangles instead of content
Requested features
12 requests- Push notifications for tracking updates
- Biometric authentication (Face ID/Touch ID)
- Dark mode option
- Ability to copy tracking numbers from app
- Support for international courier tracking
Show 7 moreShow fewer
- Email validation for modern TLDs
- Better account management features
- ParcelPod management functionality
- Improved session persistence
- Native app instead of web wrapper
- Advanced filtering and sorting options
- Proof of delivery downloads
My One NZ
Reported bugs
3 issues- Login issues and frequent sign-outs
- Inconsistent app behavior across devices
- Inaccurate data usage reporting
Requested features
4 requests- Improved data usage tracking
- Seamless account management
- Reliable network coverage
- Competitive pricing and plan options
In-app purchases
NZ Post
No in-app purchases
My One NZ
No in-app purchases
