NZ Post vs Skinny Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NZ Post
Track parcels, send items, and find nearby locations with ease. Manage deliveries, add instructions, and arrange redelivery or redirection directly from your mobile device.
- Automatic parcel tracking
- Online sending tool
- Add delivery instructions
- Arrange redelivery
- Redirect parcels
- Find NZ Post locations
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Get quick access to parcel tracking while you're on the go. Send a parcel, find a NZ Post location nearby, and check an address, all on the app. Features: • We'll automatically add your parcels to the app. Sign in using your existing My NZ Post account and we'll start linking your parcels to your account! • Access our online sending tool within our mobile app. Find a price, pay for parcel sending and get your sending label emailed to you. • Quickly add delivery instructions with our improved form • Add Leave my parcel instructions for your signature required parcel if you aren't home • Pay for Saturday (and evening) delivery within the app • Missed your delivery? Arrange redelivery within the app. There's no need to visit another tool. • Redirect your parcel to a Collect my parcel location with user-friendly location selection, maps and opening hours • Need to look up an address or postcode while you’re on the move? You can do that within the mobile app. • Find a NZ Post store or post box near you or check where you can access our services.
Skinny Mobile
Easily manage your mobile account on the go. Check your balance, top up with various methods, and customize your plan with add-ons. Enjoy features like unlimited data for a set period and the ability to transfer credit or gift data to friends.
- Check account balance
- Top up with voucher or card
- Unlimited Data Binge
- Customize plan with Add-Ons
- Transfer credit to friends
- Gift data or minutes
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The Skinny app makes it easy to manage your account – check your balance, top up, and customise your plan with Add-Ons when you’re on the go. Do your thing better with the Skinny app: 1. Top up using a voucher, your pre-registered card, or a new card. 2. Check your balance and see if you’re running low on minutes, texts, or data. 3. Get unlimited data for up to 12 hours with Data Binge – perfect for any online bingeing sessions. 4. Manage your plan and Add-Ons ¬– check what plan you’re on and customise it with Add-Ons. You can even switch to a new plan if you want to mix it up. There are heaps of other cool things that you can do on the app, like transferring credit to your mates, or gifting them with data or minutes. Download the app and start making the most of it. The app is free, but just a heads up: You’ll use a little bit of data downloading it, so be savvy and hook into some Wi-Fi if you’re running low on data. *****Handy tips for getting the app setup with your number***** In the setup you’ll need to enter your mobile number in one of the following ways: • You can enter your mobile number with the +64 at the front, but make sure you drop the first 0. For example +64 204 123 456 • You can enter your mobile number without the +64 at the front. In this case you keep the first 0. For example 0204 123 456
Screenshots
Verdict
The clearest difference is rating: Skinny Mobile at 4.4 against NZ Post's 2.0. Skinny Mobile also leads on ratings volume (193 vs 3) and review sentiment (28% vs 16%). NZ Post's advantage is monetization model (free vs free with in-app purchases). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Skinny Mobile holds the better App Store score, 4.4 against 2.0. That said, the two scores are not equally well evidenced: Skinny Mobile has 193 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 16% of NZ Post's written reviews are positive against 28% of Skinny Mobile's.
NZ Post ships an update every 3 weeks, Skinny Mobile every 2 weeks. The most recent releases landed on October 23, 2026 and October 29, 2026 respectively.
| Parameter | NZ Post | Skinny Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (3 ratings) | 4.4 (193 ratings) — better |
| Positive reviews | 16.3% of reviews | 28.5% of reviews — better |
| Number of ratings | 3 | 193 — better |
| Update frequency | Every 3 weeks | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.1 | 13.0 — better |
| Further details — not scored | ||
| Size | 49 MB | 14 MB |
| Age rating | 4+ | 4+ |
| Developer | New Zealand Post Limited | Spark New Zealand Trading Limited |
Customer experience
NZ Post
Skinny Mobile
User reviews
NZ Post
From 3 App Store ratingsWhat we love
- 📦 Effective parcel tracking functionality
- 🔔 Push notifications for delivery updates
- 👤 RealMe login support
- 📱 Improved user interface and design
- ✅ Better app stability in recent versions
Room to improve
- 🐛 Frequent login/authentication failures
- 🔄 Constant unexpected logouts
- ⏳ Slow loading times and lag
- ❌ App crashes and freezes
- 🔗 Broken links and non-functional features
Skinny Mobile
From 193 App Store ratingsWhat we love
- 💰 Affordable plans
- 📱 Easy to use app
- 🌐 Good network coverage
- 🤝 Helpful customer service
Room to improve
- 🐛 App crashes and freezes
- 📉 Poor data/credit management
- 🔌 Unreliable internet/broadband
- 🤖 Frustrating AI/chatbot support
Bugs and requests
NZ Post
Reported bugs
16 issues- Login page crashes or fails to load
- Blank pop-up screens during authentication
- Continuous logout loops
- Spinning wheel of doom (infinite loading)
- Tracking numbers not loading or displaying
Show 11 moreShow fewer
- Email alerts automatically disabling
- App crashes when redirecting parcels
- Parcel edits not being retained
- Filter functionality not working properly
- Bulk delete deleting all items instead of filtered
- App not compatible with notch iPhones
- Cannot add tracking numbers
- Validation code rejecting valid email domains
- Wrong email address linked with no way to change
- Tracking information missing or incomplete
- App opening blank rectangles instead of content
Requested features
12 requests- Push notifications for tracking updates
- Biometric authentication (Face ID/Touch ID)
- Dark mode option
- Ability to copy tracking numbers from app
- Support for international courier tracking
Show 7 moreShow fewer
- Email validation for modern TLDs
- Better account management features
- ParcelPod management functionality
- Improved session persistence
- Native app instead of web wrapper
- Advanced filtering and sorting options
- Proof of delivery downloads
Skinny Mobile
Reported bugs
4 issues- App fails to load or crashes frequently
- Inaccurate data/credit usage tracking
- Difficulties with plan activation and top-ups
- Overseas roaming issues and limitations
Requested features
4 requests- Improve app stability and performance
- Provide better data/credit usage visibility
- Enhance customer service and support
- Expand rural network coverage
In-app purchases
NZ Post
No in-app purchases
Skinny Mobile
No in-app purchases





