Comparison

NZ Post vs Skinny Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

NZ Post

Track parcels, send items, and find nearby locations with ease. Manage deliveries, add instructions, and arrange redelivery or redirection directly from your mobile device.

Highlights
  • Automatic parcel tracking
  • Online sending tool
  • Add delivery instructions
  • Arrange redelivery
  • Redirect parcels
  • Find NZ Post locations
Features
Read full description

Get quick access to parcel tracking while you're on the go. Send a parcel, find a NZ Post location nearby, and check an address, all on the app. Features: • We'll automatically add your parcels to the app. Sign in using your existing My NZ Post account and we'll start linking your parcels to your account! • Access our online sending tool within our mobile app. Find a price, pay for parcel sending and get your sending label emailed to you. • Quickly add delivery instructions with our improved form • Add Leave my parcel instructions for your signature required parcel if you aren't home • Pay for Saturday (and evening) delivery within the app • Missed your delivery? Arrange redelivery within the app. There's no need to visit another tool. • Redirect your parcel to a Collect my parcel location with user-friendly location selection, maps and opening hours • Need to look up an address or postcode while you’re on the move? You can do that within the mobile app. • Find a NZ Post store or post box near you or check where you can access our services.

About

Skinny Mobile

Easily manage your mobile account on the go. Check your balance, top up with various methods, and customize your plan with add-ons. Enjoy features like unlimited data for a set period and the ability to transfer credit or gift data to friends.

Highlights
  • Check account balance
  • Top up with voucher or card
  • Unlimited Data Binge
  • Customize plan with Add-Ons
  • Transfer credit to friends
  • Gift data or minutes
Features
Read full description

The Skinny app makes it easy to manage your account – check your balance, top up, and customise your plan with Add-Ons when you’re on the go. Do your thing better with the Skinny app: 1. Top up using a voucher, your pre-registered card, or a new card. 2. Check your balance and see if you’re running low on minutes, texts, or data. 3. Get unlimited data for up to 12 hours with Data Binge – perfect for any online bingeing sessions. 4. Manage your plan and Add-Ons ¬– check what plan you’re on and customise it with Add-Ons. You can even switch to a new plan if you want to mix it up. There are heaps of other cool things that you can do on the app, like transferring credit to your mates, or gifting them with data or minutes. Download the app and start making the most of it. The app is free, but just a heads up: You’ll use a little bit of data downloading it, so be savvy and hook into some Wi-Fi if you’re running low on data. *****Handy tips for getting the app setup with your number***** In the setup you’ll need to enter your mobile number in one of the following ways: • You can enter your mobile number with the +64 at the front, but make sure you drop the first 0. For example +64 204 123 456 • You can enter your mobile number without the +64 at the front. In this case you keep the first 0. For example 0204 123 456

Screenshots

NZ Post4 screens
Skinny Mobile4 screens

Verdict

The call

The clearest difference is rating: Skinny Mobile at 4.4 against NZ Post's 2.0. Skinny Mobile also leads on ratings volume (193 vs 3) and review sentiment (28% vs 16%). NZ Post's advantage is monetization model (free vs free with in-app purchases). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Skinny Mobile holds the better App Store score, 4.4 against 2.0. That said, the two scores are not equally well evidenced: Skinny Mobile has 193 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 16% of NZ Post's written reviews are positive against 28% of Skinny Mobile's.

UpkeepUpdate frequency

NZ Post ships an update every 3 weeks, Skinny Mobile every 2 weeks. The most recent releases landed on October 23, 2026 and October 29, 2026 respectively.

Scorecard5 real differences · 5 level
NZ Post versus Skinny Mobile: the parameters behind the verdict, then further details
ParameterNZ PostSkinny Mobile
PriceFreeFree
Rating2.0 (3 ratings)4.4 (193 ratings) — better
Positive reviews16.3% of reviews28.5% of reviews — better
Number of ratings3193 — better
Update frequencyEvery 3 weeksEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.113.0 — better
Further details — not scored
Size49 MB14 MB
Age rating4+4+
DeveloperNew Zealand Post LimitedSpark New Zealand Trading Limited

Customer experience

NZ Post

All ratings3 ratings
Positive33.3%
Neutral0.0%
Negative66.7%
Written reviews153 reviews
Positive16.3%
Neutral6.5%
Negative77.1%

Skinny Mobile

All ratings192 ratings
Positive83.9%
Neutral5.2%
Negative10.9%
Written reviews253 reviews
Positive28.5%
Neutral5.9%
Negative65.6%

User reviews

NZ Post

From 3 App Store ratings

What we love

  • 📦 Effective parcel tracking functionality
  • 🔔 Push notifications for delivery updates
  • 👤 RealMe login support
  • 📱 Improved user interface and design
  • ✅ Better app stability in recent versions

Room to improve

  • 🐛 Frequent login/authentication failures
  • 🔄 Constant unexpected logouts
  • ⏳ Slow loading times and lag
  • ❌ App crashes and freezes
  • 🔗 Broken links and non-functional features

Skinny Mobile

From 193 App Store ratings

What we love

  • 💰 Affordable plans
  • 📱 Easy to use app
  • 🌐 Good network coverage
  • 🤝 Helpful customer service

Room to improve

  • 🐛 App crashes and freezes
  • 📉 Poor data/credit management
  • 🔌 Unreliable internet/broadband
  • 🤖 Frustrating AI/chatbot support

Bugs and requests

NZ Post

Reported bugs

16 issues
  • Login page crashes or fails to load
  • Blank pop-up screens during authentication
  • Continuous logout loops
  • Spinning wheel of doom (infinite loading)
  • Tracking numbers not loading or displaying
Show 11 more
  • Email alerts automatically disabling
  • App crashes when redirecting parcels
  • Parcel edits not being retained
  • Filter functionality not working properly
  • Bulk delete deleting all items instead of filtered
  • App not compatible with notch iPhones
  • Cannot add tracking numbers
  • Validation code rejecting valid email domains
  • Wrong email address linked with no way to change
  • Tracking information missing or incomplete
  • App opening blank rectangles instead of content

Requested features

12 requests
  • Push notifications for tracking updates
  • Biometric authentication (Face ID/Touch ID)
  • Dark mode option
  • Ability to copy tracking numbers from app
  • Support for international courier tracking
Show 7 more
  • Email validation for modern TLDs
  • Better account management features
  • ParcelPod management functionality
  • Improved session persistence
  • Native app instead of web wrapper
  • Advanced filtering and sorting options
  • Proof of delivery downloads

Skinny Mobile

Reported bugs

4 issues
  • App fails to load or crashes frequently
  • Inaccurate data/credit usage tracking
  • Difficulties with plan activation and top-ups
  • Overseas roaming issues and limitations

Requested features

4 requests
  • Improve app stability and performance
  • Provide better data/credit usage visibility
  • Enhance customer service and support
  • Expand rural network coverage

In-app purchases

None

NZ Post

No in-app purchases

None

Skinny Mobile

No in-app purchases

Questions

Is NZ Post free?
NZ Post is free to download, with no in-app purchases.
Is Skinny Mobile free?
Skinny Mobile is free to download, with no in-app purchases.
Which has better reviews, NZ Post or Skinny Mobile?
Skinny Mobile is rated higher. NZ Post averages 2.0 out of 5 from 3 ratings, while Skinny Mobile averages 4.4 from 193 ratings.
Do NZ Post or Skinny Mobile have ads?
Neither NZ Post nor Skinny Mobile shows ads.
Which is updated more often, NZ Post or Skinny Mobile?
NZ Post ships an update every 3 weeks, and Skinny Mobile every 2 weeks. Most recently, NZ Post was updated on October 23, 2026 and Skinny Mobile on October 29, 2026.

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