Crashes on startup
I expected better from a large carrier…
Please add the Chinese interface.
Very good app. It would be more perfect if Chinese could be added.
Constantly asks to share location
Every time you start the app and every time you switch the account it asks for you to have sharing of location data turned to ALWAYS ON. Feels like a privacy invasion. Why doesn’t it remember you said NO!? Rather than feedback what people are writing for reviews I see the service just gets worse by asking people to jump through more hoops with an online form. Take some responsibility OneNZ.
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Not very useful
Hard to find any useful information on the app or logging on to website. Only good for topping up prepay
App crashing
App won’t open, have deleted and tried reinstalling but still nothing
Keeps asking me to share my location
Please add an option for me to DECLINE to share my location permanently. I keep asked everytime I open the app.
Shocking App
Shocking Customer Service.
First day new SE 17.
Ever felt ripped off by a big company and wished you never bought their product ? Apple iPhone SE 17 at One NZ is the worst phone choice you could make.
Today, day 5 I wish to retract my appraisal of my SE17, completely with a sincere apology. My regret brought me to my senses and I spent time discovering the 17 E’s features calmly. It is as you say, in your description and Apple have made my day, once again. Geetayla.
Today, day 5 I wish to retract my appraisal of my SE17, completely with a sincere apology. My regret brought me to my senses and I spent time discovering the 17 E’s features calmly. It is as you say, in your description and Apple have made my day, once again. Geetayla.
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Garbage update
They made the UX worse for seemingly no reason. Daily deals take longer to load in, and takes longer to apply, having to wait 5 seconds, versus the previous instant response.
Bad ad campaign
Apart from their bad ad campaign at the moment, I‘m a happy customer for almost two decades
Works well
I’m very happy with ONE since years. I’ve travelled all over New Zealand and have been able to get a signal almost everywhere.
Pathetic
No link to outages for home fixed line broadband
...???
im sorry but why does it take SO long for me just to verify myself? i forgot my password i know thats on me but i have my number and gmail to make up for the lock out.
why does it take up so much of my time just for me to get back in? "wait a few minutes" and its been 30... i was meant to use my data before 10, it is 10:30. please atleast make the verification available instead of just immediately locking me out after a few password denials.
update: it STILL will not let me verify with my number or gmail? it says "email sent" and nothing? come on.
why does it take up so much of my time just for me to get back in? "wait a few minutes" and its been 30... i was meant to use my data before 10, it is 10:30. please atleast make the verification available instead of just immediately locking me out after a few password denials.
update: it STILL will not let me verify with my number or gmail? it says "email sent" and nothing? come on.
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Too slow
Service is so slow and taking ages to respond to any requests.
Worst
The only app I've stopped bothering with, crashes during login EVERY time
Garbage
Worse app know to ever exist. Slow as sometimes dosent even save my card on there that I’ve used about 2000 times. This app sucks if you’re not with ONE NZ don’t use them
Dwight
The person who made this app is an A-hole!!!
Always needs an update
Keeps updating app and unusable on regular basis when out of wifi range or run out of data or when one needs to top up resulting in having to use up a lot of data to update app so you can load more funds or use the app . Should allow to add funds anytime without having to update the app
One NZ Bill
Why are we no longer getting bill for payment via email with a due by date.
Bad
Logs me out all the time and will not let me log back in. Terrible app, so inconvenient to use.
