Please update
I’ve been using this app and it’s Lightbulbs in my home for more than a year now. Today I tried Simply Conserves product (similar product to this) and it’s beats this app by MILES. I love the idea and concept behind being able to control your lights from your phone but your App and UI are definitely holding you back from being great. This app is clunky and has been since day one of using it. Everything lags and it’s always so buggy. I wish it would smoothly transition from color to color but it doesn’t. Simply Conserve has unfortunately won me over by its smooth interface. It’s awesome. But Merkury Smart please step it up or I will be replacing soon….
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Muy mala calidad de cámaras
Compré un timbre cámara y no sirve para nada y no me an solucionado nada solo me ponen peros y me dicen que me van a transferir con un profesional y ya no responden muy mala experiencia
sucks
doesn’t work when matching
Camara connection
The camara does not let me connect it to the app on my phone, and alternative option doesn’t work either.
It okay
Started out fine, plugs good, easy to start, but then it started bugging out and i couldnt get it to work
mid
sometimes i’ll turn my light strip off and when i come back i have to reconnect it again it’s also to easy to press the reset button other than that it’s good
Worst camera system ever
This is a useless camera it doesn’t do what I need it to do
Music sync not working
The box came with music sync synchronization and I haven’t been able to connect, I’ve reached out to customer support several times and they’re no help!
Smarter isn’t always better
Purchased a smart light bulb and can’t get it to pair. I’ve reset the WiFi, my phone, lightbulb, and redownloaded the app. At least make the light bulb not flash so that it’s usable as a “normal” light bulb if pairing fails. Now I have a expensive strobe light in my living room 😂
wouldn’t buy again
Smart lightbulbs are not smart at all, very slow when coming on, switching colors and pretty much doing anything at all. Disconnect one and it’ll have you waiting on a pairing screen for 30 minutes, app interface will close and open on you without prompt, just terrible.
Terrible app and Terrible quality
I was going to use this for my 3D printer to monitor my prints, but the video quality is so unbelievably terrible that I can’t even see the print half the time. I was thinking about buying a second one until I saw the subscription fee! It’s way too much for a camera that’s hard to see out of. I tried adjusting the lighting, the actual quality in the app, and the position of the camera and it’s still just bad. I’m also not paying to link two cameras! Paying to link 2 cameras is outrageous. This is an extreme waste of money, and I wish I hadn’t bought it in the first place.
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Horrible app for horrible device
I’d give it no stars if I could. The actual smart plug doesn’t work like it should. Setting timers on the app never works. The only thing you can do is turn on and off devices far from the house, but that’s only if it decides it’s connected. It boots you out of the app regularly, takes about 3 tries with the correct information to log back in, looses connection to the internet weekly, and the customer service has blatantly ignored me. At first they acted like they’d eventually help and they were looking into the issue and doing a “new update” but really they just dragged this on until the return window for the device closed then stopped responding. I asked for a customer service phone number and got no response. In hindsight I’d have just returned the device and spent the extra money on a better device and a better/more reliable company.
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Worst smart device ever
Worst plug ever. Constantly have to remove and setup device because it gets disconnected somehow. I probably do this at least once a week. Do not recommend
Falla al mover la camara y voltear el teléfono
Al intentar subir o bajar la camara solo me permite arriba, en el medio o abajo, antes no tenia ese problema. Al girar el teléfono antes se veía exactamente igual que al derecho y ahora al girar el teléfono se ve con demasiado zoom. Si pueden corregir este problema la app sería perfecta. Tengo un iPhone 17.
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Rip off
This app itself is a ripoff. The cameras work perfectly. I bought sd cards and was told I didn’t need a subscription. After few weeks of my cameras and playback working perfectly without subscription it’s now not playing videos back. I am so disappointed it’s like they want you to purchase a subscription despite the sd cards. Not only that the customer service sucks. It’s hard to get help. I am so frustrated and would never recommend this service to no one. I feel the cameras are great BUT the app needs improvement.
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Over charged/under performance
Their plans are expensive and the quality of the camera is subpar. I will be switching to the ring cam like my friends.
good
it was so easy to connect and the light strip works good, there is nothing wrong with it.
App sucks
Have Mercury products trying to use but the app which I download from App Store doesn’t work at all try to add product (of which I wasted money on six) can’t be seen because the app is stuck on opening page. Try to hit the plus on top right hand corner to add one of the products and nothing… now I understand why they were in clearance. Dissatisfaction doesn’t cover it.
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Connection issue
Merkury led strip doesn’t connected. In to garbage 👎
Smart plugs
My smart plugs are off again. All night and all day so far.
