Poster Gift
I ordered a poster with a layout full of precious memory photos. I was happy with the poster itself, however, the way it was shipped put HUGE creases in the top & bottom of the photos! Instead of being shipped in a photo tube, so the poster didn’t get ruined, it was shipped in a 4x4 square, crushable, big cardboard box. Those creases will never come out, & they’re very noticeable. I’m sad & disappointed because such a beautiful photo poster full of priceless memories was ruined due to absolute poor packaging.
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It said it was free
It said I would get for free and almost scammed me for my $15.89 I caught ya
Great Site
I have been using this app for a number of years and never had any issues. I will continue to use them. The prices are right and quality of the products is excellent.
BEWARE BROKEN SOFTWARE
CUSTOMER SERVICE SUCKS Basically I was told that they printed what was in the preview pane and they weren’t responsible to correct the order🤬
When placing the order, I went to the photo editor THREE TIMES after I cropped the photos correctly and the photos ALL SHOWED CORRECT in the photo editor portion of the order, yet did not reflect the changes on the preview pane!😡. What the heck was I supposed to do? I assumed the problem was in the ordering program and I hoped for the best….SEVERLY DISAPPOINTED!!!!!
When placing the order, I went to the photo editor THREE TIMES after I cropped the photos correctly and the photos ALL SHOWED CORRECT in the photo editor portion of the order, yet did not reflect the changes on the preview pane!😡. What the heck was I supposed to do? I assumed the problem was in the ordering program and I hoped for the best….SEVERLY DISAPPOINTED!!!!!
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HORRIBLE CUSTOMER SERVICE
Recently placed several orders with Free Prints and Gifts using the App and have been horrified by the generic, non-customer satisfaction responses that are AI generated or responses from someone with a script. The App was used and the final product added a character which was not what was entered by me. Tried to reorder and the same glitch is there. Nobody willing to try and correct the problem. But they have quickly agreed to me returning the item. Placed several items that are all tied together and will be returning about $200 of product because of the lack of concern to resolve my issue. I have ordered from Free Prints & Gifts for many years and have NEVER had such horrible customer service. Have ALWAYS been able to speak with someone who readily resolved printing errors. Goodbye Free Prints & Gifts! BUYERS BEWARE!!!
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