Meru | Cuenta en dólares User Reviews

Customer Experience

Positive experience52.1% of reviews
Neutral3.2% of reviews
Negative experience44.7% of reviews

~ Based on 94 written reviews from the US App Store.

What users say

Is Meru | Cuenta en dólares Safe?

Meru | Cuenta en dólares appears safe based on user ratings. AppsHunter Safety Score for Meru | Cuenta en dólares is 96/100.

This assessment is based on 1,478 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.7% of ratings point to a safe experience
1.1% of ratings suggest some concerns
4.3% of ratings point to a risky experience

~ Based on 1,478 App Store ratings for Meru | Cuenta en dólares.

Is Meru | Cuenta en dólares Legit?

Meru | Cuenta en dólares appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Meru | Cuenta en dólares is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Liberation App

Move and receive your money easily and freely. Forget about Brick and mortar banks. This is the future.

Tarjeta

Funciona excelente en viajes

It is forbidden to open an account.

First of all, I went to bed after opening an account. When I woke up, I was asked to recharge 5 dollars to activate the virtual card. I waited for 2 days and didn't apply for the virtual card. I contacted the manual service to tell me that my application was banned. Isn't it funny? Why did you get a 4.8 score? There are so many advertisements. What's the use of the app? I can't do it well.👎
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Nice rates

Slow start and UX

Lento

Probablemente la peor aplicación de tarjeta virtual, para ingresar tu dinero se toma 10 min en procesar y cuando quieres usar la tarjeta debes esperar 1 hora y más para que recargue y upuedas usar tu dinero, 2 pasos que podrían resumirse en uno solo. Basura de app hay mejores, no la recomiendo

Mala experiencia

Quieren tener problemas ? Usen esta app si no te llega los depósitos , te llegan con cobros comisión sobre la comisión , además la plataforma no es transparente deje de usarla y un error operativo de ellos me transfirieron un monto que ellos se equivocaron y no se reflejaba en el historial me da entender que manipulan los datos y aparte de todo eso usarla en el exterior la peor de la peor experiencia , si no daba se quedaba mi monto retenido.
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No lo recomiendo

Tarda mucho en cargar a tu tarjeta y por culpa de eso no puedes hacer mucho es mejor usar otra banca

Wallet

Es una estupidez que no se pueda añadir la tarjeta al wallet de Apple te quedas tirado en estados unidos sin poder pagar nada

Proud

I love using Meru

Lenta y mala

La app es lenta las transacciones tardan y otras no procesan

The worst costumer support

I had no idea how incompetent customer support could be until I started using Meru.

The app itself is actually quite good. It works, and while it occasionally goes down or runs into issues—as any app does—the real problem is the customer support team.

Whenever you have even the smallest issue, you have to wait at least a full day for a response. And when they finally reply, they’re often unhelpful, dismissive, and fail to resolve the problem. I’ve had to open multiple tickets just to address a single issue, assuming it gets resolved at all.

At one point, I even had to repeatedly stalk them through their social media accounts just to get help with a pending refund. In the end, it took almost two months to receive my money back.

What I genuinely don’t understand is how a fintech company that handles people’s money can have customer support this poor. When you’re dealing with financial services, trust and customer support are not optional, they’re essential!
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APP CONFIABLE

Si estás dudando de que aplicación podría darte una plataforma confiable, meru es la mejor entre tantas que existen ahora. Me muestra todos mis gastos detallados y su atención al cliente ha resuelto cada duda o problema que he tenido. Se puede enviar dinero de banco a banco ya sea de usa o Bolivia

This has been the worst customer service

This has been the worst customer service experience with no resolution at all. I received my payment as usual and initiated a normal withdrawal, but no transaction number was generated and the money was still deducted from my account. I contacted customer support, and they confirmed that I received the funds, yet there is no record of the withdrawal transaction. I have been waiting for 3 days now, and all I keep being told is to wait, with no actual solution provided. This situation is extremely frustrating and unacceptable.
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Mala experiencia

Quieren tener problemas ? Usen esta app si no te llega los depósitos , te llegan con cobros comisión sobre la comisión , además la plataforma no es transparente deje de usarla y un error operativo de ellos me transfirieron un monto que ellos se equivocaron y no se reflejaba en el historial me da entender que manipulan los datos y aparte de todo eso usarla en el exterior la peor de la peor experiencia , si no daba se quedaba mi monto retenido.
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Meru

J’aime beaucoup la fiabilité et la rapidité de Meru✅ c’est avec sa carte Visa que j’effectue tous mes achats en ligne

Excelente

Una app confiable, la uso siempre

No deja recargar con tarjeta

No deja recargar con tarjeta

Not a serious platform

It’s funny how everything seems perfect until you use it. When the problems with the app appear, the support doesn’t help you and they even close the chat with you because don’t even want to let you speak

Problème avec le compte bancaire US

Le seule problème c’est avec le compte bancaire US, je ne peux pas encore utiliser, je ne peux pas creer un compte Bancaire US, ni euro, ni mexic
Impossible de recharger mon compte

Retención de fondos

Tengan mucho cuidado al manipular su dinero con esta cuenta, porque ayer transferí desde mi cuenta bancaria a Meru y luego intenté retirarlo por pago móvil y fue fallida pero retuvieron mis fondos y han pasado más de 12 horas y estos no han sido devueltos y soporte no contesta . Además cobran demasiada comisión por las transacciones
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