Processus très lent
Le processus pour changer le terminal de confiance est un peu absurde. Retirer l’ancien, puis attendre un courrier pour pouvoir activer le nouveau ..
Its crazy how services are bad in France
The only way to communicate with my manager is through the app. I stayed a couple of months without being able to access the app because I was abroad and couldn’t get help.
Help
Amelie was very very helpful to take care of my accounts. Very nice, polite and helpful. She is an asset that can not be replaced.
Trusted devices
Insufficient number of trusted devices.
Should be 3No .
Should be 3No .
Poor
A serious step backwards, after having been used to HSBC. No means of depositing a cheque, and overall feels primitive











