Trusted devices
Insufficient number of trusted devices.
Should be 3No .
Should be 3No .
Poor
A serious step backwards, after having been used to HSBC. No means of depositing a cheque, and overall feels primitive
Une app des plus basiques. Not in a good way.
Massive step down from the HSBC France app. Cluncky, irresponsive, not friendly.
Response from developer
CCF would like to thank you for your feedback. We would be more than happy if you can give us a more precise feedback. It will be sent to our development team to improve our application with futures updates. See you soon, CCF Team.
Transfer avec application
Superbe!!
Frustrating and basic
I really hate using this app. I’ve lost count of the bugs (from the small and “how did they not fix this?” to the “this makes it unusable”). Menu bar shows I have 2 notifications - click on it, and there’s no indication in which of the next 10 options (accounts, documents, budget, profile, etc) the notifications are. Zero. Account doesn’t update to reflect purchases for days. Genuinely awful bugs like “oops, accessing your bank statements for that month isn’t available right now, please contact your advisor.” Makes me want to switch banks to one that’s in the 21st Century.
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Response from developer
CCF thank you for the time you've taken to write your feedback. We are sorry for the technical issues that you might have encountered our technical support work constantly with your feedbacks to improve the stability, security and the user-friendly aspects of our app. If you have trouble logging in to your app we invite you to contact our call center for further assistance, it will allow us to raise any technical incident instantly. Kind regards, CCF Team.
