Messenger User Reviews

Customer Experience

Positive experience65.8% of reviews
Neutral5.6% of reviews
Negative experience28.6% of reviews

~ Based on 11,301 written reviews from the US App Store.

What users say

Is Messenger Safe?

Messenger appears safe based on user ratings. AppsHunter Safety Score for Messenger is 94/100.

This assessment is based on 13,208,147 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.6% of ratings point to a safe experience
3.1% of ratings suggest some concerns
5.3% of ratings point to a risky experience

~ Based on 13,208,147 App Store ratings for Messenger.

Is Messenger Legit?

Messenger appears to be a legitimate app. AppsHunter Legitimacy Score for Messenger is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

So Good

Honestly, Just had a video call from a very dear friend in the USA and it was a real blessing. Thanks! Anne

Wow

This is the best app for calling massage and many more

Connecting

Love messenger as it connects me to family and friends

ส่งความสุขก่อนนอน

สร้างความสัมพันธ์กับเพื่อน

Meta Support a Fairytale

My business page got hacked/ phished with full take over of account, adding unauthorised business admin, a new business page ands began running unauthorised ads on my account and then under my associated credit card. Have tried tirelessly for hours and hours, days, then weeks, just go round and round in circles no real help at all! Then finally manage to get through to a real person from support and get a case reported and an actual case number. The support person promises to help and then locks you completely out of your account, even removing your phone and email details from your own account so now I’m worse off as password changed by support and now unable to utilise my
recovery options! My new start up business had only been trading two weeks and is now essentially ruined as it’s been over 5 weeks and nothing is happening as phishers still embedded in my account, and I can’t trust trading on an account that is not secured! Come on Meta! You’ve got to do better than this! Absolutely appalling!
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F

Good morning

USELESS

Can not send, respond, react, delete ANYTHING in my messenger and ‘help’ is useless. The AI Assistant just takes me in circles with no solution. Reporting the issues is a useless activity. GIVE ME A REAL PERSON TO TALK TO!!!!!!!!

Can you help me

How do I get the old Facebook page back the was accidentally deleted

Australia to Phillipines

Never have a problem talking . Or videoing

Beautiful

Thanks

Love Messenger

Works amazingly

Everything is great

I’m so happy to have your business. It’s so wonderful. Have a good video. Thank you again bye-bye.

Reliable

Of all the many, many ways we can communicate in today’s world I have always found messenger to be the most reliable. If I ever have trouble with any communications platform or vehicle Getting my message out I turn to messenger and no problem. Sturdy, string and reliable, what else could ask for in a friend?
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Fun

Fun doing the little extra funny “effects”that you have for our grandsons.

Last update screwed up my app

Nothing works on it. My wife sends me videos and they don’t play or open. This app is turning into trash. Not to mention they snoop on private messages. Literally feels like they are trying to discriminate against Christians and Followers of Christ. Disgusting company.

Appel vidéo

Merci infinement pour votre service

Review

Because I know how to operate the AI I get more out of it than most people

good

I like it

Being forced to update photo access settings…

So that I can download images that are sent to me. This hasn’t been required until recently.

Best way to make a little extra $ while decluttering

Best way to make a little extra $ while decluttering and also blessing some with items no longer in use