Meta Business Suite User Reviews

Customer Experience

Positive experience49.5% of reviews
Neutral8.5% of reviews
Negative experience42.0% of reviews

~ Based on 3,265 written reviews from the US App Store.

What users say

Is Meta Business Suite Safe?

Meta Business Suite appears safe based on user ratings. AppsHunter Safety Score for Meta Business Suite is 94/100.

This assessment is based on 495,105 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.9% of ratings point to a safe experience
3.0% of ratings suggest some concerns
5.1% of ratings point to a risky experience

~ Based on 495,105 App Store ratings for Meta Business Suite.

Is Meta Business Suite Legit?

Meta Business Suite appears to be a legitimate app. AppsHunter Legitimacy Score for Meta Business Suite is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very bad optimization.

Can’t even run smoothly on my iPhone 15 pro max. The typing delays a lot and sometimes the app crashes.

Simplicity Scales Complexity Fails

I always assumed meta was very difficult to use. Turns out… Meta is super simple to use once you take the time to learn how it works. It has helped me grow my business by expanding our exposure as an enterprise.

Easy to use

It’s easy to have the desktop platform in the palm of your hand so I can manage content and my online business when I’m out and about.

Perfect way of keeping up with scheduling and checking content

Love using this on the go to check my followers and also the schedule content

Crashes many times

Very bad UI, crashes on saving ads

Business Suite is Great!

I love being able to post to multiple platforms from this site, in addition to see how certain posts are performing and new followers and engagement results. I am able to log into one area and see a multitude of things with the touch of a button and engage with my followers quickly. This is a great platform!
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I love Meta

I love the Meta auto response and if meta can help me connect my account with more people in Liberia

Dreadful

I’ve complained for ages regarding this app. They have changed it so much, it’s not for purpose. You can’t access photo albums from your phone. The title of the albums don’t display when you post them (they used to!). I’ve paid so much money on marketing and had nothing back from it

Accident

Accident Scene in Irving Tx

For a business suite, needs work

Frequently buggy, and constantly switching up functionality.

Never bug free

Using this app for more than 10 years I think. But this app is never bug free always have new problems always

Somewhat dissatisfied

I am a totally blind Facebook user and Business Suite is no longer 100% accessible. The tabs at the bottom that show what each thing is no longer read, and when you schedule post it no longer shows on the iOS app that’s why it only gets two stars

Easy platform

Make it easier to post on multiple places at once .

Effective

To use Meta is highly effective to run my online business. Thanks Meta.

Appallingly poor app

Considering the size and might of Meta, this app is useless for what it’s supposed to allow you to do: promote a business or charity. False notifications, not being able to post a video with a photo, not having an option to share a photo from Photos into the app, the difficulty of trying to tag another page in a post. It should all be so simple but this app makes it a total pain.
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THANK YOU SO MUCH facebook

Thanks for creating facebook.

Awesome app

Nice

Meta is atrocious

Meta is a total nightmare. Always. This app is constantly problematic. Now no posts can be boosted. Payment is always a problem. Zero customer support from one of the biggest companies in the world - I’m blown away.

Stop asking

This app is ok, but I plan on dropping it a star every time I get asked to review it AGAIN
Edit: down to 2. Why does it ask for a new review with EVERY post?
Edit 2: I will keep at a 1 star until I can post without being asked to review.

meta slow

I would like to share some feedback about the app’s messaging system.

When I send multiple pictures to a customer, if the customer sends a message while I’m still sending the pictures, some of the pictures I have already selected and saved suddenly disappear. This is really frustrating, especially when I have spent time preparing the pictures for the customer.

For example, sometimes I send a picture and then start typing the price, and suddenly another picture disappears. This makes it very difficult to communicate with customers smoothly.

Another problem is that the keyboard becomes very slow and starts lagging while I’m typing. This is especially inconvenient when I’m trying to reply to customers quickly during business hours.

I also feel that the messaging features need a lot of improvement. This app is used by millions of people around the world, including businesses that depend on it for customer communication. The messaging system should be more stable, reliable, and advanced.

There is also an issue when a customer sends a message in the middle of my conversation. If I’m typing a message and the customer sends another message before I finish, sometimes my typed message disappears and I have to type it all over again. This is very frustrating.

These problems make business communication much more difficult than it should be. I hope the developers will seriously look into these issues and improve the picture-sending system, keyboard performance, message stability, and overall chat experience.

The app has great potential, but these features definitely need to be improved to provide a smoother and more professional experience for business users.
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