Disappointing
Response from developer
Thank you for taking the time to share your experience. We're truly sorry to hear that you felt unsupported, especially when your acne worsened. We understand how frustrating that can be. Providing personalized care and ongoing support is extremely important to us, and we're disappointed to hear that we fell short of your expectations. We'd really appreciate the opportunity to learn more about your experience and see how we can help. If you're willing, please reach out to us at hello@methodiq.com, and our team will review your case personally. Thank you again for your honest feedback - it helps us improve both our product and the experience. The METHODIQ team 💛
Commitment signature still not working
Spot on color match
:(
Response from developer
Hi Eleesha, We're very sorry to hear about your experience and completely understand your frustration. This is not the experience we want our customers to have. We'd like to investigate this for you as soon as possible and help resolve the issue. Please reach out to us at hello@methodiq.com with your order details, and our team will prioritize your case and provide an update. Thank you for bringing this to our attention, and we apologize for the inconvenience. The METHODIQ team 💛
