METHODIQ Health User Reviews

Name: METHODIQ Health
Rating: 3.7 (89 reviews)

METHODIQ Health

Methodiq Inc

🌟 Lifestyle

Customer Experience

Positive experience64.7% of reviews

Neutral1.5% of reviews

Negative experience33.8% of reviews

~ Based on 68 written reviews from the US App Store.

Is METHODIQ Health Safe?

METHODIQ Health appears mostly safe based on user ratings. AppsHunter Safety Score for METHODIQ Health is 73/100.

This assessment is based on 89 user ratings, with an App Store average of 3.7/5.

Safety Analysis

62.9% of ratings point to a safe experience

5.6% of ratings suggest some concerns

31.5% of ratings point to a risky experience

~ Based on 89 App Store ratings for METHODIQ Health.

Is METHODIQ Health Legit?

METHODIQ Health has limited verification signals. AppsHunter Legitimacy Score for METHODIQ Health is 55/100.

Based on 55 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Great Coverage

Trying out a new foundation because my skin just can’t handle the ones in the store, aging is causing break outs, dryness and I just didn’t like the heaviness of other foundations. This one is light and covers like a full coverage one!

I don’t know if it’s just a coincidence or not but the lid holds the brush up PERFECTLY to air dry/store It doesn’t fall over or anything.

Ver82

17 days ago

Disappointing

As much as I want to stick with this service because the products really did help my acne, the medical part of it seems phony and not at all responsive to your questions and concerns. Once my acne started worsening, there was no support whatsoever. The subscriptions change without notifying you so you’re stuck with products that don’t work for you. It’s gimmicky with no transparency when you’re actually trying to help your acne. I am starting to think that this company is impersonating medical personnel to claim credibility.

mphamily

a month ago

Response from developer

Thank you for taking the time to share your experience. We're truly sorry to hear that you felt unsupported, especially when your acne worsened. We understand how frustrating that can be. Providing personalized care and ongoing support is extremely important to us, and we're disappointed to hear that we fell short of your expectations. We'd really appreciate the opportunity to learn more about your experience and see how we can help. If you're willing, please reach out to us at hello@methodiq.com, and our team will review your case personally. Thank you again for your honest feedback - it helps us improve both our product and the experience. The METHODIQ team 💛

Commitment signature still not working

App continues having the same issue after update. Commitment signature not working.

ForthePeople41

a month ago

Spot on color match

I wish it had an option to say you have freckles but it doesn’t

123345758696

2 months ago

:(

I was excited to receive my order, but unfortunately, my experience has been very frustrating. I never received a confirmation email—only a text message. When I tried to log into the app to check my delivery status, the system wouldn't let me in. I have reached out to customer service but have not received a response. I am deeply concerned that I am being charged for a product I haven't even received, especially since contacting support seems impossible

Eleeshac0co

2 months ago

Response from developer

Hi Eleesha, We're very sorry to hear about your experience and completely understand your frustration. This is not the experience we want our customers to have. We'd like to investigate this for you as soon as possible and help resolve the issue. Please reach out to us at hello@methodiq.com with your order details, and our team will prioritize your case and provide an update. Thank you for bringing this to our attention, and we apologize for the inconvenience. The METHODIQ team 💛

Good quality

The product quality, customer service every thing is 5star ⭐️ love it!!

Deb's ♡

2 months ago

TRASH APP, CUSTOMER SERVICE IS A SCAM!!

FIRST - I selected makeup, and then the makeup didn't match me, tried to return it and it subscribed me for skin care AND makeup and showed no way to return or get my money back for the wrong color makeup!!

SECOND - I CANCELLED THE SUBSCRIPTIONS IT SUBSCRIBED ME FOR WITHOUT CONSENT, YET THEYRE STILL SENDING PACKAGES AND CHARGING MY ACCOUNT. I ALREADY REACHED OUT TO THE CUSTOMER SERVICE EMAIL AND NO ONE RESPONDS!!!! IM GONNA BLOCK THEM WITH MY BANK AND AT THIS POINT THESE ARE GROUNDS FOR SUING!!!

ComplexMars

2 months ago

App is a joke

I got my package a week ago and the app still won’t let me log in. Yeah I can do the online but it doesn’t have the tracking feature I wanted to use. I have contacted the support email and they had no fixes. If it doesn’t work in the next week I am forced to return the products. The app is half of this service and I would like it to be tracked to see if the products do infact work for me and we can’t even get to that point.

I unfollowed you for a reason

3 months ago

Response from developer

Hi! We’re really sorry for the frustrating experience, and we completely understand your disappointment 🙏 The app is a major part of the experience, and we want to make sure you’re able to use the tracking feature properly. We’d love to help you get connected as quickly as possible. Please send us your details (the email you signed up with and a screenshot of the issue) to hello@methodiq.com or contact me directly at hilas@methodiq.com, and I’ll personally assist you. Thank you for your patience 💛 METHODIQ Team

App Doesn’t Work

I’ve done everything recommended to fix issues with the app and it still won’t actually work for me to track my progress. It just loads a white screen.

LS10254

3 months ago

Really!!!

If this company doesn’t get a damn handle on taking money OUT of my account!!..I’ve already Cancelled!!,E-Mail, ETC!!..Still no response..This is not a good look for your company AT ALL!!..Where’s the return label?..How come I can’t never speak to a live AGENT?..This is just awful and unacceptable!..Amazon would never!.At this point TEMU would NEVER!..DAMN CROOKS!!

Da'RealT

3 months ago

Terrible app and company

They charged me even thought I canceled I asked to cancel the membership multiple times. The app is useless and the product does work. Do not fall for the scam

Katlhen smith

4 months ago

Give me my money back

They made me take a order that I didn’t want. I only wanted the foundation but yet, they wanted me to get skincare as well which I actively avoided. But now my money in my bank is gone. I canceled my subscription and everything but yet, I haven’t gotten my money back. I contacted the care team but they don’t help as well.

_fieldoftulips

4 months ago

Unsure

So i don’t write reviews . I will update this as i go along right off the bat. The quiz got my shade perfect shipping took kind of forever in today’s day and age that might just be me personally, but I’ve kind of forgot I even ordered it. Secondly, I’m somebody who enjoys a thinner foundation and this is definitely a medium consistency. I don’t know if that is different for everybody, but I didn’t let the app know I prefer a thinner buildable coverage. This is meant to cover acne so I guess I could’ve expected that. I’ve only used it once or twice so my opinion on the product I don’t believe is tested enough to make a fair judgment, but I havenot quite mature skin in my 30s so for a teen i can see this being. Life saver. Older gen. To be determined .

Sinful blonde

4 months ago

Response from developer

Thank you so much for sharing your honest feedback - we really appreciate it 💛 We’re glad to hear the shade match worked well for you, and we completely understand your note about shipping time - we’re always working to improve that experience. Regarding the formula, you’re absolutely right - it’s designed to provide more coverage, especially for acne, which can make it feel a bit richer than lighter, more buildable foundations. Your feedback is super helpful here. We’d love for you to keep us posted as you continue using it - your experience over time really matters to us. And if you ever want help finding a product with a lighter feel, we’re here for you! ✨ You can also reach out to our support team anytime at hello@methodiq.com

Not as customizable as advertised

The products are okay, but the subscription isn’t as adjustable and customizable as it seems and is presented. Once you start, your treatment kit is basically fixed and isn’t easily adjusted based on results or how your skin reacts.

I went two months without hearing anything from my provider based on my weekly check-ins and had no adjustments despite no results. I reached out when my acne wasn’t improving and was told to keep using the same products and that no results or even purging during month 3 was norming and that they couldn’t themselves as medical providers adjust or switch my products. This was slightly frustrating because the subscription is expensive and I was under the impression for two months that it was adjustable based on photo check ins.

Just be aware this is more of a preset system than a truly customized acne treatment.

Y.M.L

4 months ago

Response from developer

Hi, Thank you so much for taking the time to share your experience - we really appreciate your honest feedback. I’m sorry to hear that this was your experience. I completely understand how frustrating it must feel, especially when expectations around personalization and follow-up weren’t met. Our goal is to provide a treatment that truly adapts to each user based on their progress, and your feedback highlights a gap between what we aim to deliver and what you experienced - something we take very seriously. We also want to share that we’re actively working on improving this experience, and more personalized adjustments will be available very soon. We’d definitely recommend staying tuned for upcoming updates. In the meantime, if you need any support or would like us to review your case, please feel free to reach out to us at hello@methodiq.com - we’re here to help. Thanks again for raising this - it truly helps us improve. Best,Methodiq Team

Don’t really see the need to download the app

It’s actually funny, you download the app under the impression that you’ll have a care team to help you navigate through this process. Well, aside from th daily pics and the once a week “check ins”, which honestly is just another pic you upload and reiterate that you’re committed to the routine prescribed. Try reaching out to them with any question? You have to email. Don’t want to email, just want to shoot them a message in your channel? Sorry, can’t do it. So again, don’t really understand the need to download the app just to activate my treatment and upload daily pics while I need to email them about any treatment related question.

Qasseddfrtfhabcmtksl

5 months ago

Response from developer

Hi! Thank you for your feedback - we really appreciate you taking the time to share your experience. We understand your frustration around communication, and you’re absolutely right to expect an easier way to reach us. The good news is that improving in-app communication is already in progress, and very soon you’ll be able to message our team directly within the app - no need to rely on email. In the meantime, we’re here to support you and would be happy to help with anything you need at hello@methodiq.com

App not working

Can’t log in for my treatment progress. I tried many times and no one responded to my email

hdodycyc

5 months ago

Scam for sure

I started Methodiq five weeks ago. I was really hopeful because I liked the idea of the AI and having a provider who would give personalized suggestions. But by week two, I ran out of the Dermacil moisturizer. By week three, I ran out of Duolaq. I applied everything exactly as the instructions said, yet the products didn’t last until the next scheduled refill.

Since I ran out of Duolaq, I started using Dapinaq, thinking that because it’s for more sensitive skin, it wouldn’t be an issue. Switching to Dapinaq took me from mostly clear skin to the worst breakouts of my entire life in less than a week. You can literally see this happening in the weekly check‑in photos.

When I reached out to Methodiq—mostly to complain that the provider hadn’t reached out at all during the five weeks and hadn’t responded to any of my weekly check-ins—they kept replying with very generic, pre-written messages like: “The provider offers expert product insights, usage recommendations, and ongoing support to help you achieve your results safely and effectively.” I responded explaining that none of that had happened, because the provider never answered a single message.

Then they finally sent me a message saying, “Hello, it’s your care team. I’ve reviewed your weekly check‑in submissions. Stop using Duolaq and start using Dapinaq to solve your issues.” Which told me immediately they hadn’t read a single one of my messages, because that’s not what I said at all—and if they had reviewed my check‑in photos, they would’ve seen how dramatically my skin was getting worse after switching to Dapinaq.

This is a scam. Don’t use it. Don’t waste your money like I did. Don’t mess up your skin like I did. Learn from my mistake of getting influenced by the internet and ads. I’m quitting, but I’m keeping the app so I can show my dermatologist exactly how their products messed up my skin and to track how bad it’s gotten. This has been the worst experience.

Quaqy2015

5 months ago

Response from developer

Hi, we're really sorry to hear about your experience and appreciate you sharing your feedback. We take concerns like this very seriously. Methodiq treatments are designed to be personalized and are reviewed regularly by our care team based on users’ weekly check-ins. We’d really like to look into your case and understand what happened so we can help and address your concerns. Please contact us at support@methodiq.com so our team can review your treatment history and assist you directly.

Scam

This definitely seems scammy. Providers never respond to check ins or questions and you can’t even use the app or messages until your product arrives. There is limited information on products. I took the online quiz and indicated that I was breastfeeding. They prescribed a routine that i presumed was BF friendly since I indicated this however after the order was placed I received an auto response from the provider with instructions and indicated not to use if breastfeeding or pregnant. I was unable to respond to the message until my order arrived and then unable to respond until I had a weekly check in after using the product a week. It’s been several weeks and I still cannot message my provider nor did they respond to any of my checkins. Considering they are medically prescribing items they should have a better ethical standard to uphold. Additionally I agree with other reviewers that it is very cult like with language and reminders for check-ins and the commitment they want to using the products despite lack of provider response.

Angelllnicholee

5 months ago

Response from developer

Hi Angellnicheolee, We’re really sorry to hear about your experience - this is absolutely not the level of care or responsiveness we aim to provide. Your feedback regarding communication, messaging access, and the breastfeeding concern is important, and we take this seriously. We’d truly appreciate the opportunity to look into your case directly and make this right. Please reach out to us at hello@methodiq.com with your order details so we can review what happened and assist you personally. Your health and safety are our top priorities, and we want to ensure you feel supported throughout your journey. Hila The METHODIQ Team | hello@methodiq.com 💛

Couldn’t tell if it work or not!!

NEVER RECEIVED IT!!!!

Da'RealT

5 months ago

Scammers

Scammers. The product was off and they save your photo. I tried to return they’re telling me that’s it’s already been returned and I didn’t even get the return label. I tried reaching out so many times they answered once with a question and didn’t hear from them again. The product is not good at all and has a weird smell. I DO NOT RECOMMEND.

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