Useful coverage, poor app
I’ve used the MetLife legal plan several times over the past few years and have found the coverage worthwhile and good value. The app, however, is unreliable, directs to invalid/missing pages and isn’t worth the time messing with - especially when the normal website works without an issue.
Glitchy app
The app seldom allows me to log in which is very frustrating. I pay for the service and don’t feel it’s out of line to expect the app to allow access to the service. Perhaps MetLife doesn’t want us buying their legal plan anymore if the app is our only guide?
Extremely Poor Application Experience
Have used the service in the past with some success for basic legal issues and documents. Major complaint is the phone app, it’s still designed for tiny screens and gets quite a few issues when opening with really basic problems like “page cannot be found”. I don’t really complain about application experience but in this case it’s at a high school project level in terms of quality and would barely pass even that. A small investment into this would help improve the overall experience with the service.
Side note, web page access is about the same. Looks like it’s the forgotten app at MetLife..
Side note, web page access is about the same. Looks like it’s the forgotten app at MetLife..
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Don’t buy it.
Met Life legal is awful. My experience with it after almost a year is that they don’t care. You pay for a service you don’t actually get. I’ve had 3 times now where I tried to get an attorney to call me and they did not. Are they not under contract to call back? No 15 minute free call? Apparently not. I absolutely cannot stand Met Life legal. It is a lie. You are wasting your money and I will be canceling my plan. Save yourself the trouble and go through legal shield instead. I’ve had good experience with them in the past.
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App Made By 10 year old on Fiverr?
There’s so many bugs in this app it’s impossible to use. It hasn’t been updated in 4 years. I’ve had decent experience with MetLife legal, but this app is a nightmare and waste of space
