Useful coverage, poor app
I’ve used the MetLife legal plan several times over the past few years and have found the coverage worthwhile and good value. The app, however, is unreliable, directs to invalid/missing pages and isn’t worth the time messing with - especially when the normal website works without an issue.
Glitchy app
The app seldom allows me to log in which is very frustrating. I pay for the service and don’t feel it’s out of line to expect the app to allow access to the service. Perhaps MetLife doesn’t want us buying their legal plan anymore if the app is our only guide?
Extremely Poor Application Experience
Have used the service in the past with some success for basic legal issues and documents. Major complaint is the phone app, it’s still designed for tiny screens and gets quite a few issues when opening with really basic problems like “page cannot be found”. I don’t really complain about application experience but in this case it’s at a high school project level in terms of quality and would barely pass even that. A small investment into this would help improve the overall experience with the service.
Side note, web page access is about the same. Looks like it’s the forgotten app at MetLife..
Side note, web page access is about the same. Looks like it’s the forgotten app at MetLife..
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Don’t buy it.
Met Life legal is awful. My experience with it after almost a year is that they don’t care. You pay for a service you don’t actually get. I’ve had 3 times now where I tried to get an attorney to call me and they did not. Are they not under contract to call back? No 15 minute free call? Apparently not. I absolutely cannot stand Met Life legal. It is a lie. You are wasting your money and I will be canceling my plan. Save yourself the trouble and go through legal shield instead. I’ve had good experience with them in the past.
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App Made By 10 year old on Fiverr?
There’s so many bugs in this app it’s impossible to use. It hasn’t been updated in 4 years. I’ve had decent experience with MetLife legal, but this app is a nightmare and waste of space
Why was your last update 3 years ago?
I’m about to enroll in these benefits with my company and this app looks terrible, already thinking of rescinding my enrollment decision
This app is out of date
I’m about to enroll in these benefits with my company and this app looks terrible, already thinking of rescinding my enrollment decision
Useless App
Useless App should be removed from the App Store. There is no reason this app is still here without any updates and usability.
Just doesn’t work.
Got access to MetLife legal through a work benefits plan. There app is so buggy it’s inoperable. I got 6 error messages and was redirected to the log in page repeatedly.
Worst App Ever
This App is horrible and I’m paying for legal assistance and everything I need help with they don’t do it, even though they say it is within my coverage for the services that I am seeking!
Save your money and just hire an attorney off google!
MetLife Legal is a joke! I’m trying to cancel my account because they can’t provide me the legal services that I’m paying for!
The lady tells me, you basically can get your Wills done if nothing else, well that’s not what I need out of your company! Poor customer service!
Save your money and just hire an attorney off google!
MetLife Legal is a joke! I’m trying to cancel my account because they can’t provide me the legal services that I’m paying for!
The lady tells me, you basically can get your Wills done if nothing else, well that’s not what I need out of your company! Poor customer service!
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Please don’t try to download this app!
The #1 worst App I have ever seen in App Store. Non functional
DO NOT DOWNLOAD!
So I downloaded this before reading the reviews. I could not login and I got error 404.
Do not waste your time with this app!
Do not waste your time with this app!
Worst App Ever
Has to be the worst app ever created
Shame shame app is still broken?
After all the neg comments, still bad?
Shame shame app is still broken
Shame shame app is still broken
Displays nothing
So, when I open the app, every tab I select displays nothing. This is by far the worst app. They should remove it and not waste customers time.
Page not found
Might be a better name for the app since that’s what shows up for several functions. I agree with other reviewers that you’re better off with no app than this one.
Really badddd
This app was written by an intern. Honestly I’m better off making a shortcut to the actual web site rather than keeping the app. Honestly this is so bad I’m really wondering if it is a scam app to steal my info. Seriously sketchy app. Don’t download.
Terrible App
0/10
Would never use again
Would never use again
Waste of time
Waste of time
Useless
This has to be one of the worst apps ever.
