Just broke after 5 months of it working
I think they need to be updating this app more often because it was working just fine. All of the sudden, it has stopped working on my phone and it keeps saying that the bed frame isn’t connected with Bluetooth even though it’s been reset multiple times.
Why is this not fixed yet?
Sad, I’ve had this for quite a while and I see from all the reviews, It’s still the same for everybody. Somebody’s saying that they released a standard remote, but just fix this one. Biggest complaint that I have is not being able to save settings that I set for the position. I want it in. Why put a program button in the middle that doesn’t do anything. I’ve tried this app on the original tablet, iPad and android phone, and all same results.
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Poorly Designed, Poor Help
The tablet that comes with the frame is a cheap android device. I downloaded this app which provides no help to connect to the frame and the prompts within the app are worthless. With the tablet off, You have to go into iPhone settings for that app to enable Bluetooth and camera. Then use camera on the QR code on the bed controller. It connected quickly after that. The app itself is poorly designed given the cost of the frame. The program button cannot be programmed for a not even one favorite setting. The slide controls to adjust head, core and feet would be better with numbers or number indicators related to pitch or scale of travel. Not a great product for the cost.
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This is crazy!
Do they care that this is a mess or do they not know how to improve it? Either way it’s very pretty bad. Barely even usable app.
Update with memory and physical remote available. Finally got app to pair phone with bed - here’s ho
I tried for months to pair my iPhone with the bed but gave up - until the tablet that came with the frame stopped charging 😡. On the iPhone I’d try to pair the phone and bed but app would give an error message to check bluetooth settings. No help in iPhone bluetooth settings, the bed wouldn’t show up in devices. What fixed it for me was uninstalling the app, reinstalling it, then pairing right after powering of bed for a minute. I hope this helps.
Update Nov 2025 MF now sells a remote that works alongside this app. I learned to program the remote you press and hold program and Memory (or select others) until remote lights flash. Turns out same technique works in this app, can make custom settings instead of presets which is nice. I have no idea why this information is so hard to obtain but there you go.
Update Nov 2025 MF now sells a remote that works alongside this app. I learned to program the remote you press and hold program and Memory (or select others) until remote lights flash. Turns out same technique works in this app, can make custom settings instead of presets which is nice. I have no idea why this information is so hard to obtain but there you go.
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