About
MG ePCR is a next-generation digital solution designed for JSW MG to efficiently manage the PCR process and support ticket lifecycle.
Built with a modern and intuitive interface, MG ePCR helps teams streamline PCR creation, tracking, and resolution—improving operational efficiency and productivity across departments.
Note: This application is intended for authorized JSW MG users only and is used as part of internal operational processes.
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What's New in MG ePCR
1.0.22
August 31, 2026
• Added SIR Cases support for MG CR & CFT users, including case listing, filters, case details, registration, and editing. • Added Customer Connect notes and CFT Investigation features for SIR cases. • Improved role-based access and visibility for MG CR & CFT users. • Improved vehicle lookup, attachments, and validations while managing SIR cases. • Improved UI formatting and overall stability. • Minor bug fixes and performance improvements.
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