Worst after Sales Service
I purchase the vehicle and found that company providing worst after sales service to the customers. They do the accident of customer car and ask for the money to repair it. Company following unethical Spare Parts selling tricks with customers. You do lifetime follow-ups, and no one will listen. They threat to the customer by saying do whatever you want. Do you want to associate with this kind of company, or are you ready to pay for the Repair, which is due to their mistake?
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Worst Car ever
The worst Vehicle Company serving in India.
The worst day for me when I decided to purchase a car of MG.
Since day 1 at dealer’s door I complained for the faulty vehicle not to deliver. But they arranged to convince me for take the faulty car and latter I have to talk many seniors of MG but only false promise they have made. Problem arises day by day but the vehicle was not changed. Still MG used to repair the brand new vehicle again and again but all in vain.
I request MG to keep your vehicle as a gift from my side as I drive this car only at 8-9 occasions in last 3 and half years due to the fault. The vehicle has been kept at your service station maximum time.
The worst day for me when I decided to purchase a car of MG.
Since day 1 at dealer’s door I complained for the faulty vehicle not to deliver. But they arranged to convince me for take the faulty car and latter I have to talk many seniors of MG but only false promise they have made. Problem arises day by day but the vehicle was not changed. Still MG used to repair the brand new vehicle again and again but all in vain.
I request MG to keep your vehicle as a gift from my side as I drive this car only at 8-9 occasions in last 3 and half years due to the fault. The vehicle has been kept at your service station maximum time.
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Worst experience
From last one month MG team is just prolonging the profile update of mine and now they have changed the primary contact number and now the vehicle is in unbind state. When I called the customer care for support they are simply saying the issue was resolved and if not I have to go to service centre physically and they may help. Pathetic service ever experienced.
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0 Servicing Slots since a month
What’s the point of building an app if you won’t update available service slots on the app? I have tried 7-8 times in last 1 month and every time it shows 0 slots available for Mahadevpura and Electronics City. And when I spoke to your customer care agent - she is repeatedly asking me to visit the service station saying Pick up and drop slots are not showing on the app. Last time I went to the service station - they wasted the whole day making me wait. Now again - I’ll just have to waste one whole day because of such random processes of MG. Never had any such issues in 5 years of using Hyundai.
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Worst customer care service and dangerous too
I bought mg Windsor essence pro one month back from Dehradun deelaraship they have entered their mobile number in my mg app instead of mine. They have all control of my car. Inspite of complaints to them customer care they have not changed. Every time I call mg customer service they are saying it will be done within 24 hours. One month over that mobile number is not changed and my car and all control location are there with them. I have never seen such car company so worst and dangerous. Planing to file police complaint after their frustrating response. I will never buy mg cars. Not recommended to anyone
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