MGB Health Plan On Demand

MGB Health Plan On Demand

by Mass General Brigham Health Plan, Inc.

5 ratings
2 reviews
Free

Details

  • Released
  • Updated
  • July 28, 2018
  • May 1, 2026

Features

MGB Health Plan On Demand screenshot #1 for iPhone
MGB Health Plan On Demand screenshot #2 for iPhone
MGB Health Plan On Demand screenshot #3 for iPhone
MGB Health Plan On Demand screenshot #4 for iPhone
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About

Virtual urgent care for minor illnesses and injuries for Mass General Brigham Health Plan members. Connect with providers via secure video for diagnosis, treatment, and prescriptions, available anytime, anywhere in the US. Not for medical emergencies.

Virtual urgent care visits
Diagnosis and treatment for minor illnesses
Prescription medication if needed
Secure video consultations
Available anytime, anywhere in the US
For adults and children age 2+
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What's New in MGB Health Plan On Demand

1.25.0

May 1, 2026

Enhancements and Bug Fixes

User reviews

Does NOT work

Waste of time setting it up then you need to”add patient” to use won’t let me get past that part to add myself and “says ID required” on the info tab but you can’t click or upload anything to continue it. Fix the bugs!! Terrible app

Had high hopes

Understandable for there to be long wait times during a time like this, but no estimate of wait time provided. App continues to say average wait time under 10 minutes. Going on 2 hours at this point.

Developer apps

FAQ

What conditions can MGB Health Plan On Demand treat?

MGB Health Plan On Demand can diagnose and treat conditions like upper respiratory infections, sinus symptoms, sore throat, ear aches, eye irritation, allergies, rashes, and other minor injuries and illnesses. It is not intended for medical emergencies.

Who is eligible to use MGB Health Plan On Demand?

This service is available for Mass General Brigham Health Plan members, including adults and children aged 2 and older. You will need your Member ID to register for your first visit.

How does MGB Health Plan On Demand work?

You can connect to a provider through a secure video visit via the mobile app or website. The provider can offer diagnosis, treatment, and prescribe medication if medically necessary.

Is MGB Health Plan On Demand available 24/7?

Yes, MGB Health Plan On Demand is available anytime and anywhere within the United States for convenient access to care.

What is the rating for MGB Health Plan On Demand?

MGB Health Plan On Demand has a rating of 2.6 stars based on 5 user ratings.

When was MGB Health Plan On Demand last updated?

The latest version of MGB Health Plan On Demand is 1.25.0, and it was last updated on May 1, 2026.

What devices support MGB Health Plan On Demand?

MGB Health Plan On Demand is supported on iPhone, iPad, and iPod devices.

Does MGB Health Plan On Demand have ads?

No, MGB Health Plan On Demand does not contain advertisements.