MGB Health Plan Member

MGB Health Plan Member

MGB Health Plan Member

24 ratings
9 reviews
Free

Details

  • Released
  • Updated
  • March 20, 2020
  • April 1, 2026

Features

MGB Health Plan Member screenshot #1 for iPhone
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MGB Health Plan Member screenshot #10 for iPhone
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About

Manage your healthcare needs with this app designed for MGB Health Plan members. Access your digital ID card, view claims, track plan usage, find providers, and connect with member services. It also offers secure video visits and cost estimation tools.

Digital ID Card
Claims Access & History
Plan Usage Tracking
Provider Finder
Secure Video Visits
Cost Sharing & Estimates
Medication Lookup
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What's New in MGB Health Plan Member

12.1.0

April 1, 2026

Minor bug fixes and Performance improvements

User reviews

“Server Error”

Tried to select my PCP, once I logged in and got a persistent “Server Error”. A phone call to a real human worked to select my PCP.

Bug-filled app

Tried to “chat”—just got a popup “Authentication failed!” And app went into an infinite loop

NO

Doesn’t work. Never loads.

App Does Show All Claims

Claims for 6 months and 12 aren’t working correctly. Not showing the entire amount of the claims. Only showing 9 of 32 claims for 6 months. 12 months only shows 9. It may be slow loading.

Response from developer

Thank you for your feedback. We are continually working to improve the experience of the AllWays Member app and plan to include this ability in future updates. In the meantime, our Customer Service team is happy to help answer any questions you may have. Please feel free to contact us at 866-414-5533 or customerservice@allwayshealth.org.

Unusable after update :/

The app WAS great but since I updated my phone when I try to log in it says “cookies are disabled in your browser” within the app. Hopefully developer can fix! 100% will update my review to 5 stars when fixed!

Developer apps

FAQ

How do I get started with MGB Health Plan Member?

To use the MGB Health Plan Member app, you need to register using your member ID, which can be found on your Mass General Brigham Health Plan ID card below your name.

What information can I find on my digital ID card?

The digital ID card feature in MGB Health Plan Member allows you to save and access your health insurance ID card directly from your smartphone for easy reference.

Can I track my healthcare costs with MGB Health Plan Member?

Yes, the app allows you to monitor your deductibles, copayments, and overall plan status. You can also review cost sharing for your plan and estimate medical costs.

Does MGB Health Plan Member offer virtual doctor visits?

Yes, MGB Health Plan Member provides access to secure, HIPAA-compliant video consultations for medical and mental health care through Well Connection.

How can I find doctors or hospitals using MGB Health Plan Member?

The Provider Finder feature within the MGB Health Plan Member app makes it easy to locate doctors, dentists, and hospitals in your network.

Can I submit claims for fitness and weight loss programs?

Yes, MGB Health Plan Member allows you to submit claims for fitness and weight loss programs directly through the app online.

How often is MGB Health Plan Member updated?

The latest version of MGB Health Plan Member is 12.0.0, and it was last updated on December 30, 2025. Updates typically include new features and performance improvements.

Is MGB Health Plan Member available on Android devices?

Based on the provided data, MGB Health Plan Member is currently supported on iPhones. Information regarding Android compatibility is not specified.