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Ultra Access

Ultra Access

24/7 Access to Extra Benefits

16 ratings
111 reviews
💪 Health & Fitness
Free

Details

Released
August 26, 2019
Updated
June 16, 2026

Features

Developer

Convey Health Solutions, Inc
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About

Manage your extra health plan benefits conveniently from your phone. Browse and order products, track deliveries, and update your account securely. Access a range of benefits like OTC items, healthy food, and transportation, depending on your plan.

✓Browse and order products with benefits
✓Track orders and view history
✓Check remaining benefit balance
✓Manage account information
✓Access supplemental health benefits
✓Secure login and data protection
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What users say about Ultra Access

Reviews of Ultra Access are mostly negative: the Health & Fitness app is rated 1.9/5 from 16 App Store ratings. What users like most: simple and straightforward to use, easy mobile ordering. Top complaints: frequent login issues, app crashes and freezes. Summarized from real user reviews.

Positive things

  • 👍Simple and straightforward to use
  • 🚀Easy mobile ordering

Negative things

  • 🐛Frequent login issues
  • 🐛App crashes and freezes
  • 🐛Inability to register account
  • 🐛Unreliable product search and scanning
  • 🐛Lack of customer support contact information
  • 💰Overpriced products compared to retail stores
See all reviews

What's New in Ultra Access

1.5.9

June 16, 2026

Minor bug fixes, improve overall user experience.

User reviews

Most RecentHighest RatedLowest Rated

Useless

Worse than useless. This app will waste your time and patience.
PPfm321

Bad App

The App never opens - only shows a blank screen forever. Will recommend my provider use a different App for their customers.
NNopeToTheApp

Useless

App doesn’t work. Keeps refusing to recognize my username and password right after it let me update my password. No way to contact customer support through the app or even have a customer service phone number listed.
Bbsjxyebxmns

Unbelievable!

Now when you scan a UPC code instead of finding the item in the database it returns you to the homepage. Maybe instead of using a 3rd grader to fix it try using a 5th grader. It's just not that hard of a thing to fix.
NKNobody_ you would know

Trying to sign in and set up account

Does not recognize my member ID!!!!!
EElgarose
See 106 more reviews

User experience

🐞

Reported Bugs

4 issues

Inability to log in with valid credentials

Bug

Blank screens and endless loading circles

Bug

Incompatibility with certain devices or operating systems

Bug

Inconsistent behavior across different user accounts

Bug
✨

Requested Features

5 requests

Improved account registration and login process

Feature

More reliable product search and scanning functionality

Feature

Integration with other healthcare apps or accounts

Feature

Easier navigation and user-friendly interface

Feature

Transparent pricing and comparison to retail options

Feature

FAQ

What does the Ultra Access app do?

The Ultra Access app allows members of specific health plans to manage their extra health benefits. You can browse and order products using your available balance, track your orders, check your remaining balance, and update your account information securely.

What kind of benefits can I access through Ultra Access?

Depending on your health plan, you may have access to a variety of benefits. These can include over-the-counter products like vitamins and first aid supplies, healthy food and groceries, transportation services, fall prevention items, and rewards or incentives.

Is the Ultra Access app free to use?

Yes, the Ultra Access app is free to download and use. It is provided as a service to members of eligible health plans to help them manage their supplemental benefits.

Who is eligible to use the Ultra Access app?

This app is exclusively for members of specific health plans who have received an invitation or eligibility notice. You must be a health plan member with supplemental or extra benefits to register and use the app.

How do I get started with Ultra Access?

To get started, you must have received a welcome letter, email, or notification about the app from your health plan. If you are unsure about your eligibility or haven't received a notification, please contact your health plan directly.