Comparison

BCBSNM vs Ultra Access

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

BCBSNM

Access your Blue Cross and Blue Shield of New Mexico member information and resources. Manage your coverage, claims, and ID card, find in-network providers, and estimate healthcare costs. Includes features for pharmacy benefits and virtual doctor visits.

Highlights
  • Access coverage, claims, and ID
  • Find in-network doctors and facilities
  • Estimate procedure costs
  • View medical and pharmacy benefits
  • Virtual doctor visits via MDLive
  • Store ID card in Apple Wallet
Features
Read full description

The Blue Cross and Blue Shield of New Mexico (BCBSNM) app provides access to the Blue Cross and Blue Shield of New Mexico member information and resources. BCBSNM app also provides shopping information such as getting a quote and tracking an application. Members can: • Login, register or change password • Easily access coverage, claims, and ID • Check deductible and out of pockets amounts • Find an in network doctor, hospital or facility • Find a nearby urgent care facility • Estimate the costs of procedures, tests and treatments • View patient reviews and average wait time • Search for doctors that speak Spanish • View medical benefits and copay levels • View pharmacy benefits and copay levels • Send ID to Apple Wallet for offline access • View their Explanation of Benefits • Log in via Touch ID • Share ID Card • Members with applicable pharmacy coverage can search for drug information and cost estimates, view and compare nearby pharmacies, and view reminders related to their prescriptions • Members with applicable coverage can access MDLive for virtual visits with a doctor (MDLive uses allergies and medications from your HealthKit when requesting a virtual visit)

About

Ultra Access

Manage your extra health plan benefits conveniently from your phone. Browse and order products, track deliveries, and update your account securely. Access a range of benefits like OTC items, healthy food, and transportation, depending on your plan.

Highlights
  • Browse and order products with benefits
  • Track orders and view history
  • Check remaining benefit balance
  • Manage account information
  • Access supplemental health benefits
  • Secure login and data protection
Features
Read full description

Ultra Access. Your Extra Benefits, All in One Place. Ultra Access makes it easy to manage your extra health plan benefits right from your phone. With a secure login, browse products, place orders, track deliveries, and manage your account while on the go! What You Can Do • Browse and search for products you can buy with your benefits • Order products using your available balance • Check how much balance you have left • Track your orders and view order history • Update your account information • Access the benefits available through your health plan Benefits May Include Depending on your health plan, you may have access to: • Over-the-counter (OTC) products like vitamins, pain relievers, and first aid supplies • Healthy food and groceries • Transportation services • Fall prevention items • Rewards and incentives • Other supplemental benefits Your specific benefits depend on your health plan. Log in to see what's available to you. Who Can Use This App This app is only for members of specific health plans. You must receive an invitation or eligibility notice from your health plan to register. Before downloading, please check: Did you receive a welcome letter, email, or other notification about this app? Are you a health plan member with supplemental or extra benefits through your health plan? If you're not sure if this app is for you, please contact your health plan first. If you didn’t get a notification, you won't be able to create an account. Easy and Secure Ultra Access keeps your information safe with secure login. Shop with confidence knowing your personal details and benefit information are protected.

Screenshots

BCBSNM4 screens
Ultra Access4 screens

Verdict

The call

The clearest difference is rating: BCBSNM at 4.6 against Ultra Access's 1.9. BCBSNM also leads on ratings volume (1.5K vs 16) and update cadence (fortnightly vs every 2 months). Ultra Access's advantage is iOS requirement (11.0 vs 15.1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

BCBSNM holds the better App Store score, 4.6 against 1.9. That said, the two scores are not equally well evidenced: BCBSNM has 1.5K ratings behind it against 16, so its average is the more settled of the two. Written reviews point the same way: 21% of BCBSNM's written reviews are positive against 5% of Ultra Access's.

UpkeepUpdate frequency

BCBSNM ships an update fortnightly, Ultra Access every 2 months. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.

Scorecard5 real differences · 5 level
BCBSNM versus Ultra Access: the parameters behind the verdict, then further details
ParameterBCBSNMUltra Access
PriceFreeFree
Rating4.6 (1.5K ratings) — better1.9 (16 ratings)
Positive reviews21.2% of reviews — better4.5% of reviews
Number of ratings1.5K — better16
Update frequencyFortnightly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.111.0 — better
Further details — not scored
Size63 MB68 MB
Age rating17+17+
DeveloperBlue Cross and Blue Shield of New MexicoConvey Health Solutions, Inc

Customer experience

BCBSNM

All ratings1,472 ratings
Positive91.9%
Neutral1.6%
Negative6.5%
Written reviews33 reviews
Positive21.2%
Neutral9.1%
Negative69.7%

Ultra Access

All ratings4 ratings
Positive25.0%
Neutral0.0%
Negative75.0%
Written reviews111 reviews
Positive4.5%
Neutral0.9%
Negative94.6%

User reviews

BCBSNM

From 1.5K App Store ratings

What we love

  • 👍 Easy to use
  • 👍 Great app
  • 👍 Rather good app
  • 👍 Easy Access and Use
  • 👍 Very good

Room to improve

  • 🐛 Does not pull info
  • 🐛 Broken app
  • 🐛 Says try again later
  • 🐛 PW protection overkill
  • 🐛 Login is awful

Ultra Access

From 16 App Store ratings

What we love

  • 👍 Simple and straightforward to use
  • 🚀 Easy mobile ordering

Room to improve

  • 🐛 Frequent login issues
  • 🐛 App crashes and freezes
  • 🐛 Inability to register account
  • 🐛 Unreliable product search and scanning
  • 🐛 Lack of customer support contact information

Bugs and requests

BCBSNM

Reported bugs

24 issues
  • App often does not have spending or cannot connect
  • App says 'try again later'
  • Password protection is too strict, takes too long to log in
  • Cannot reset password, always an error
  • Cannot change primary cares or pharmacies
Show 19 more
  • Listed providers do not take BCBS or aren't doctors
  • App has bugs and lack of integration
  • Constant login required
  • Touch ID no longer working after app update
  • App fails to log in, never recognizes passwords
  • App locks user out after password reset
  • Cannot get past 'accept our terms' pop-up
  • MFA fails, cannot send code via SMS or email
  • App only shows ID card, no plan information
  • Claims that appear online don't show on app
  • Find a provider feature doesn't always work
  • Spending tracking is inaccurate
  • App does not work from day one
  • App pulls up wrong BCBS region and won't let register
  • Account not permitted access
  • App no longer recognizes userid and password
  • Deductible and out of pocket graph shows zero
  • Spending tab has an error message
  • No information about coverage or costs

Requested features

4 requests
  • 💡 Make appointments from the app
  • 💡 Restore Touch ID feature
  • 💡 Expand claims tab with specific info
  • 💡 Show deductible and coverage info

Ultra Access

Reported bugs

4 issues
  • Inability to log in with valid credentials
  • Blank screens and endless loading circles
  • Incompatibility with certain devices or operating systems
  • Inconsistent behavior across different user accounts

Requested features

5 requests
  • Improved account registration and login process
  • More reliable product search and scanning functionality
  • Integration with other healthcare apps or accounts
  • Easier navigation and user-friendly interface
  • Transparent pricing and comparison to retail options

In-app purchases

None

BCBSNM

No in-app purchases

None

Ultra Access

No in-app purchases

Questions

Is BCBSNM free?
BCBSNM is free to download, with no in-app purchases.
Is Ultra Access free?
Ultra Access is free to download, with no in-app purchases.
Which has better reviews, BCBSNM or Ultra Access?
BCBSNM is rated higher. BCBSNM averages 4.6 out of 5 from 1.5K ratings, while Ultra Access averages 1.9 from 16 ratings.
Do BCBSNM or Ultra Access have ads?
Neither BCBSNM nor Ultra Access shows ads.
Which is updated more often, BCBSNM or Ultra Access?
BCBSNM ships an update fortnightly, and Ultra Access every 2 months. Most recently, BCBSNM was updated on October 26, 2026 and Ultra Access on October 24, 2026.

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