Free

Details

  • Released
  • Updated
  • November 2, 2012
  • July 6, 2026

Features

BCBSNM screenshot #1 for iPhone
BCBSNM screenshot #2 for iPhone
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BCBSNM screenshot #5 for iPhone
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About

Access your Blue Cross and Blue Shield of New Mexico member information and resources. Manage your coverage, claims, and ID card, find in-network providers, and estimate healthcare costs. Includes features for pharmacy benefits and virtual doctor visits.

Access coverage, claims, and ID
Find in-network doctors and facilities
Estimate procedure costs
View medical and pharmacy benefits
Virtual doctor visits via MDLive
Store ID card in Apple Wallet
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What users say

See all reviews

What's New in BCBSNM

7.27.0

July 6, 2026

General improvements and bug fixes.

User reviews

Online services

It’s easy to use

Does not pull info

Often does not have spending or can not connect for some of the elements. Broken app

BCBSNM

01/19/2026

PCP

Says try again later

The PW protection is overkill

I understand they want to make the app secure but giving only 15 seconds to enter the passcode that goes to the email and the 15 seconds countdown starts immediately while receiving the email itself takes maybe five or seven seconds then it won’t copy so I have to memorize it or I have to enter it, which is impossible to do in 15 seconds and it takes around 10 minutes to login because I have to repeat the process tens of times And the passkey will not work. I have to do this process over and over even though I say remember this device, it will not.
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Developer apps

User experience

🐞

Reported Bugs

24 issues

App often does not have spending or cannot connect

Bug

App says 'try again later'

Bug

Password protection is too strict, takes too long to log in

Bug

Cannot reset password, always an error

Bug

Cannot change primary cares or pharmacies

Bug

Listed providers do not take BCBS or aren't doctors

Bug

App has bugs and lack of integration

Bug

Constant login required

Bug

Touch ID no longer working after app update

Bug

App fails to log in, never recognizes passwords

Bug

App locks user out after password reset

Bug

Cannot get past 'accept our terms' pop-up

Bug

MFA fails, cannot send code via SMS or email

Bug

App only shows ID card, no plan information

Bug

Claims that appear online don't show on app

Bug

Find a provider feature doesn't always work

Bug

Spending tracking is inaccurate

Bug

App does not work from day one

Bug

App pulls up wrong BCBS region and won't let register

Bug

Account not permitted access

Bug

App no longer recognizes userid and password

Bug

Deductible and out of pocket graph shows zero

Bug

Spending tab has an error message

Bug

No information about coverage or costs

Bug

Requested Features

4 requests

💡 Make appointments from the app

Feature

💡 Restore Touch ID feature

Feature

💡 Expand claims tab with specific info

Feature

💡 Show deductible and coverage info

Feature

FAQ

What can I do with the BCBSNM app?

The BCBSNM app allows you to access your member information, including coverage details, claims history, and your ID card. You can also find in-network doctors and facilities, estimate healthcare costs, manage pharmacy benefits, and access virtual doctor visits.

How do I find a doctor or facility using the app?

The app provides a feature to search for in-network doctors, hospitals, and facilities. You can also find nearby urgent care facilities and view patient reviews and average wait times for doctors.

Is the BCBSNM app free to use?

Yes, the BCBSNM app is free to download and use for Blue Cross and Blue Shield of New Mexico members. There are no in-app purchases or advertisements mentioned.

Can I access my ID card offline?

Yes, you can send your ID to Apple Wallet for offline access, allowing you to easily present your insurance information even without an internet connection.

What are the benefits of using the app for pharmacy needs?

If you have applicable pharmacy coverage, the app allows you to search for drug information and cost estimates, compare nearby pharmacies, and set reminders for your prescriptions.