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MGEN Solutions

MGEN Solutions

by MGEN Solutions

2 ratings
53 reviews
🌟 Lifestyle
💪 Health & Fitness
Free

Details

  • Released
  • Updated
  • November 23, 2020
  • June 10, 2026

Features

Developer

MGEN Solutions
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MGEN Solutions screenshot #1 for iPhone
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MGEN Solutions screenshot #10 for iPhone
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🔄6+ apps
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❓5 answered
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📦~ in 1 month
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About

Manage your health coverage and access essential services from your secure personal space. Submit reimbursement requests, view your contract details, and access your digital health insurance card. Find healthcare professionals, check medication information, and set treatment reminders.

✓Manage health coverage
✓Submit reimbursement requests
✓Access digital health insurance card
✓View contract details
✓Find healthcare professionals
✓Scan medication barcodes
✓Set treatment reminders
Show original description

What users say

Summarized from real user reviews of MGEN Solutions. Based on 2 reviews and a 5.0/5 average, it highlights the 11 positives and 14 negatives reviewers mention most about this Health & Fitness app.

Positive things

  • 👍Simple and intuitive
  • 🚀Fast and efficient
  • 👍Practical for sending invoices
  • 👍Convenient access to membership card
  • 👍Good application
  • 👍Pleasant ergonomics
  • 👍Developed functionalities
  • 👍Satisfied with reimbursements
  • 👍Rapid processing of services
  • 👍Application is pleasant
  • 👍All expected services available

Negative things

  • 🐛Connection impossible
  • 🐛Application not functional
  • 🐛Error messages
  • 🐛Not intuitive
  • 🐛Data privacy concerns
  • 🐛Difficult to connect
  • 🐛Application obsolete
  • 🐛Application not practical
  • 🐛Poor user experience
  • 🐛Customer service issues
  • 🐛Cannot send documents
  • 🐛Login issues
  • 🐛Incompatible with website credentials
  • 🐛Mediocre performance
See all reviews

What's New in MGEN Solutions

2.0.34

June 10, 2026

Correction mineure

User reviews

Most RecentHighest RatedLowest Rated

Interface

Interface peu interactive , pas très intuitive
Xelle-1Xelle-1

Confidentialité des donnés

Un compte « famille » et donc aucune confidentialité des données pour les utilisateurs
Frérot974!Frérot974!

Connexion impossible

Cela fait des mois que je ne peux me connecter à mon compte depuis l’application. Le message “Une erreur inconnue et survenue. Veuillez réessayer ultérieurement “ s’affiche à chaque fois. Pas d’autre choix que de me connecter depuis le site web. J’ai supprimé l’application, l’ai réinstallée, rallumé mon portable, rien à faire.
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Juu.duJuu.du

Response from developer

Bonjour, merci pour votre retour d'expérience. Nous sommes désolé que vous ayez rencontré un problème de connexion. Pouvez-vous nous en dire plus sur ces bugs via applicationmobile@mgensolutions.fr svp , nous sommes à votre disposition pour vous aider. Votre équipe digitale MGEN Solutions.

Impossible de me reconnecter sur application mobile mise a jour

J’ai mis à jour l’application et depuis impossible de me reconnecter avec mon identifiant et le mot de passe !! Gros bug
AnilucieAnilucie

Response from developer

Bonjour, merci pour votre retour d'expérience. Nous sommes désolé que vous ayez rencontré un problème de connexion. Pouvez-vous nous en dire plus sur ces bugs via applicationmobile@mgensolutions.fr svp , nous sommes à votre disposition pour vous aider. Votre équipe digitale MGEN Solutions.

erreur inconnue

quand j’essaie de me connecter sur l’application, un message erreur inconnue s’affiche. Pourquoi ? Je ne peux plus me connecter avec Face Id
LauzetteLauzette

Response from developer

Bonjour, merci pour votre retour d'expérience. Nous sommes désolé que vous ayez rencontré un problème de connexion. Pouvez-vous nous en dire plus sur ces bugs via applicationmobile@mgensolutions.fr svp , nous sommes à votre disposition pour vous aider. Votre équipe digitale MGEN Solutions.

See 48 more reviews

User experience

🐞

Reported Bugs

14 issues

Cannot connect to account via the application

Bug

Unknown error message displayed

Bug

Cannot reconnect after updating the application

Bug

Cannot open the application due to verification code issue

Bug

Internal error message upon login

Bug

Cannot download third-party payment card

Bug

Application does not work

Bug

Cannot enter or modify password

Bug

Application is permanently buggy

Bug

Cannot open 'my solutions' application

Bug

Cannot authenticate

Bug

Identifiers not recognized

Bug

Cannot attach documents

Bug

Application is unusable

Bug
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Requested Features

9 requests

Allow sending photos of remaining mutual health costs

Feature

Improve document conversion to PDF

Feature

Provide clear information on reimbursements

Feature

Ensure verification codes are sent

Feature

Allow connection with Face ID

Feature

Improve family account privacy

Feature

Resolve issues with multiple children on cards

Feature

Add a card feature

Feature

Provide explanations for good app usage

Feature

FAQ

What does the MGEN Solutions app do?

The MGEN Solutions app allows you to manage your health coverage, submit reimbursement and coverage requests, and access essential features of your secure personal space. You can also find healthcare professionals, view medication information, and set treatment reminders.

How do I create an account for the app?

You can create an account for the app in a few minutes. You will need your health insurance card and your member number, which starts with the letter 'M'. The login credentials are the same as those used for the mamutuelle.mgen.fr website.

Is the MGEN Solutions app free to use?

Yes, the MGEN Solutions app is free to download and use. There are no in-app purchases or advertisements mentioned in the description.

Can I access my health insurance card through the app?

Yes, you can display your health insurance card directly on your phone. Healthcare professionals can quickly access your information through the QR code, and the card is available even when you are offline.

What are some of the daily use cases for the app?

Daily use cases include receiving notifications for new reimbursements, submitting requests, viewing contract and personal information, checking contribution amounts, finding nearby pharmacies, and accessing medication information by scanning barcodes.