Terrible service and impossible to transfer
We signed up for internet and two mobile lines. We tried to use the mobile lines, but they barely worked at all so we signed up with a better mobile company. The internet had many outages at home and often didn’t work. Now that we’ve moved, we’re trying to cancel and Lowi makes it nearly impossible. We can’t get through to someone and since we don’t have access to the phone lines, they won’t allow us to call and cancel. The only person we could speak to offered to lower the price of our services and then harassed us by calling non stop for days afterwards, but still refused to cancel the rest of the contract. Very disappointed in this service and we will be filing official complaints about these abusive practices.
Update: we were able to get through to someone who was very nice and said she’d help us cancel. She then proceeded to ask us to stay with Lowi multiple times and when we declined she promptly hung up on us rather than process the cancellation request. 100% wouldn’t recommend Lowi to anyone.
Update: we were able to get through to someone who was very nice and said she’d help us cancel. She then proceeded to ask us to stay with Lowi multiple times and when we declined she promptly hung up on us rather than process the cancellation request. 100% wouldn’t recommend Lowi to anyone.
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Response from developer
Lamentamos mucho lo que nos cuentas, por favor, contáctanos por nuestras RRSS para poder ayudarte con tu problema. Estaremos encantados de atenderte. Muchas gracias, te esperamos!
La mejor
Siempre me solucionan rápido
Response from developer
¡Hola! Qué bien que te guste la App Mi Lowi. No dudes en contactarnos siempre que lo necesites.
Recepción muy estable
Nube velocidad y recepción muy estable
Response from developer
Muchas gracias por tomarte la molestia en dejarnos esta reseña tan positiva. Esperamos seguir a la altura muchos años más.
UNICOS EN SU ESPECIE, buenos y serios
Cliente desde vuestro inicio. Sois muy buenos 👍🏻👍🏻👍🏻
Mi Lowi
Es una aplicación , conjunto con sus profesionales muy grata, satisfactoria
