Mi Vodafone User Reviews

Name: Mi Vodafone
Rating: 3.7 (185 reviews)

Mi Vodafone

Vodafone España S.A.U

🔧 Utilities

🌟 Lifestyle

Customer Experience

Positive experience21.2% of reviews

Neutral9.6% of reviews

Negative experience69.2% of reviews

~ Based on 52 written reviews from the US App Store.

What users say

Summarized from real user reviews of Mi Vodafone. Based on 185 reviews and a 3.7/5 average, it highlights the 6 positives and 25 negatives reviewers mention most about this Utilities app.

Positive things

👍Works smoothly for some users
👍Easy to recharge for some
👍Great rates for some
👍Keeps track of service used
👍Convenient for managing Vodafone services
👍All-in-one solution for some

Negative things

❌App crashes constantly
❌App closes immediately on opening
❌Not working on iOS 26
❌App is only in Spanish
❌Poorly optimized
❌Long loading times
❌App is useless for some
❌Management of prepaid accounts disabled
❌New app not available in all regions
❌App is glitchy
❌App has errors in menus
❌Customer service is unhelpful
❌Double debits on top-up
❌Not user-friendly
❌App is pathetic
❌App is minimal, use web page instead
❌Not fully translated to English
❌Cannot see prepaid balance
❌Cannot add or use stored cards
❌Does not show plan features
❌Bot is useless
❌App is frustrating
❌App is disappointing
❌App is lamentable
❌Operator has abusive practices

Is Mi Vodafone Safe?

Mi Vodafone appears mostly safe based on user ratings. AppsHunter Safety Score for Mi Vodafone is 74/100.

This assessment is based on 185 user ratings, with an App Store average of 3.7/5.

Safety Analysis

64.9% of ratings point to a safe experience

4.9% of ratings suggest some concerns

30.3% of ratings point to a risky experience

~ Based on 185 App Store ratings for Mi Vodafone.

Is Mi Vodafone Legit?

Mi Vodafone appears to be a legitimate app. AppsHunter Legitimacy Score for Mi Vodafone is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Disabled prepay support

This app has been disabled today from management of a prepago account. There is a new app for that but it’s not available to non EU iOS App Store accounts. As a foreign visitor to Spain I’m now locked out of online Managment of my Vodafone Spain prepaid account. The new prepaid app is prohibited from being downloaded to a North American Apple Store account.

DWCDC

5 months ago

Response from developer

Good afternoon. We apologize for the inconvenience. If you need help managing your line, we are available by email at atencionvodafone@vodafone.es. Please send us your details and the reason for your inquiry, and we will review it. Best regards!

I cant work with this app

I cant work with this app because it doesn’t have English language

Aminx111

5 months ago

Response from developer

Thank you for your feedback. We regret that language is preventing you from using the application correctly. We are continuing to work on improving it. Best regards.

There’s a new vodafone app

Theres a new vodafone app released in 7 languages, but its not available in my region. Please fix this. This app asks me to upgrade to the new one, but I can’t because of the region issues.

MattyGlo

6 months ago

Response from developer

Good afternoon. We've taken note of your suggestion for future updates to our app. The app is currently only available in Spanish, we apologize. Best regards.

Does not work

You guys are literally a phone company. Why does this awful app never work? It’s pathetic

Viridian__

6 months ago

Peor

Quiero dejar -1 pero no me deja .

Shahin-Abdus

8 months ago

Orange is better!

Spain has a huge number of foreigners who want to use Vodafone, but it's impossible because the app is only in Spanish!! for example, Orange has an English version and Customer service is also in English!

Tabogano

10 months ago

Works with eSIM only

App crashed constantly with physical SIM.

MattyGlo

a year ago

App crashes

App crashed constantly on loading, reinstalling does not fix it. Poor testing.

mglogowski

a year ago

Response from developer

Good afternoon. We are sorry that the use of the application has not been satisfactory. We would like to be able to help you. Please write to us at our email atencionvodafone@vodafone.es, providing your information and the reason for your inquiry. Best regards.

app crashes every time

after uodate to ios 26 on iphone 16 pro max this app is not working . It is crashing all the time when you open the app. What is fascinating that this is not yet fixed !!!!

Baltazar91!

a year ago

Response from developer

Hello, Baltazar. We regret that the use of the App has not been satisfactory. We have detected an issue in its operation that our team is already working to resolve. We recommend keeping the application updated to the latest version, and if we can assist you with anything else, you have at your disposal our email atencionvodafone@vodafone.es for anything you need, providing your details and the reason for your inquiry. Best regards.

Glitchy App

It works OK most of the time. Again, for the second time, the App stopped working on both of my iPhones. One is an iPhone 11 and the other one is an iPhone 16. When trying to use the app it is closed automatically right after opening it. Very annoying.

Mlopez_carib

a year ago

Response from developer

Good morning. These days, an issue has been detected in the APP, and for that reason, it is not functioning correctly. Our colleagues are already working on it to resolve it as soon as possible. For anything you need, we are available at our email atencionvodafone@vodafone.es. For this, you would need to indicate the reason for your inquiry along with your personal information, and we will take care of it. Thank you. Best regards.

I cant work with this app

Aminx111

a year ago

Glitchy App

It works OK most of the time. Again, twice the App is not working on both of my iPhones. One is an iPhone 11 and the other one is an iPhone 16. When trying to use the app it is closed automatically right after opening it. Very annoying.

Mlopez_carib

a year ago

Response from developer

Good morning. We are doing everything possible to resolve the issue as soon as possible. We apologize for any inconvenience caused. We are at your full disposal at our email atencionvodafone@vodafone.es. Thank you. Best regards.

La app se cierra

Después de la ultima actualización la app se cierra sola, ya intenté borrar y descargar nuevamente y sigue con la misma falla

Enzorrex

a year ago

App quita

The app quits every time I open it. Ive tried deleting it, and redownloading, still will quit on me after I've signed it. Please fix this

Marat Rosencrants

a year ago

Response from developer

Hello. Could you send us an email to the following address atencionvodafone@vodafone.es so that we can review what happened and assist you? Don't forget to include your personal information and a brief summary. We look forward to hearing from you.

Crashes immediately with IOS 26

This app was working prior to the launch of IOS 26. In fact it still does if you do not have IOS 26 installed on your phone. But the latest version continues to crash for those of us that have updated to IOS 26.x. The app creators could benefit from automated testing frameworks as this bug is easy to catch.

iPad Heart

a year ago

Response from developer

Hello. We want to get more information about what happened with our App. Send us an email at the following address atencionvodafone@vodafone.es and we will help you. Best regards.

HORRIBLE. THEE Worst.

I can’t actually give an accurate review of what the INSIDE of the app has to offer because it crashes every time (EVERY. TIME.) I attempt to open it :-/

Anony_Mouse1

a year ago

Response from developer

Hello. It is necessary to have our App updated for it to function properly. If you have already done so, please send us an email to the following address atencionvodafone@vodafone.es so that we can review it. We look forward to hearing from you.