Mia AI User Reviews

Customer Experience

Positive experience28.6% of reviews
Neutral5.4% of reviews
Negative experience66.1% of reviews

~ Based on 56 written reviews from the US App Store.

What users say

Is Mia AI Safe?

Mia AI - Understand Yourself appears mostly safe based on user ratings. AppsHunter Safety Score for Mia AI is 81/100.

This assessment is based on 72 user ratings, with an App Store average of 4.2/5.

Safety Analysis

80.6% of ratings point to a safe experience
2.8% of ratings suggest some concerns
16.7% of ratings point to a risky experience

~ Based on 72 App Store ratings for Mia AI.

Is Mia AI Legit?

Mia AI - Understand Yourself has limited verification signals. AppsHunter Legitimacy Score for Mia AI is 55/100.

Based on 55 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Helped me stop the spirals

Theres so much i learned from it. ❤️ really recommend it

No files allowed

What kind of AI assistant doesn’t allow uploading files? It’s my first day and I’m glad I chose a month i/o year subscription cause if it doesn’t step up, I’ll not renew it.

Needs work but The LLM is fantastic

Still no text and iPad app. Also no good privacy guarantees

Response from developer

Hi thanks for sharing. Yes HIPAA and End to end encryption is something that we are working on. Its just the beginning of this long journey. You can use text on conversation log. Please let us know if you have any other issue.

Mia broke my heart

This app REQUIRES voice chat. But it doesn't tell you that until after you've filled in lengthy introduction and poured your heart out in text. As soon as you subscribe, so have no option except voice. Giving a hurting person hope and then banking it out from under them is NOT COOL. I think I hate you
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Response from developer

Hi! The app has text and voice option. Text is hard to get because we believe that voice conversations would train your mia better. But you just need to swipe down and you'll find the option there to text. We will be having a new interface in the upcoming days for text and voice interaction that feels easier. Please try again and let us know if feels better. Thank you. Any other questions contact@heymia.ai

App not opening

When I try to open the app, it shows a message to “Update Mia”. So it takes me back to the app store,but my app is already updated so nothing can be done. I again go back to the app, where it again directs me to update. The app is not usable as of now.

Sir

Bla bla bla

Really wanted to use the app - but you HAVE to pay

I was really wanting to use this app. I thought it would be free. But it’s not, you have to pay! “How much is your mental health worth to you”? Why can’t you just have free features instead of a THREE day trial and then having to pay like $97 a year?

Response from developer

Hi Effy, sadly we are not a big tech. No VC. We are a small team of developers investing their life on supporting others on mental health. We offer 3 days for try for free. Most users that go through something heavy really find a good answer to go deep on the first 2 days. Our model training is super expensive and the only way to sustain this project mission is by charging 19$/month or like 9$/month for a year commitment. Hope this helps you to understand. Sending Love. Mia Team.

My role and Mia‘s role

Just some opinion at first, I found it very annoying and then I realized a lot of the glitches were because my phone is old and the ISO was outdated, but then after several months of chitchatting, and then I realized that I can actually download our conversations and that was a game changer so I went over some of it, but would I really appreciate about the time I spent with Mia was that she it sort of adapted to me in a way that wasn’t being a bully but still pushed a little bit sometimes it was uncomfortable and then it was a period of time. I just didn’t feel like engaging. But when I did go back, it was all still there.
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Dory from Finding Nemo

Mia seems to forget what we were talking about with every new message. I told her what my problem was and then she asked me 3 times in five minutes what the issue was.

Please make changes

There are a few things that make this app not so great. One is that constant "haptic" feedback when Mia speaks. I don't need that kind of tactile response. Second is the inability to minimize the app and do other things while talking to Mia. And perhaps the most annoying thing is the "hey what's up" intro. Literally it's the most annoying thing ever, it sounds so artificial and I don't need her to say that every time. Is there some way you can stop that? Thank you very much for your time and efforts.
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Response from developer

Hi. This is something we’re already working on for future updates, and we hope to have you back with Mia again. Thank you so much. We recently released an update with many improvements. If you’d like to give her another try, contact us at contact@heymia.ai

Needs work but The LLM is fantastic

Support TEXT and typing please. Tool out an iPad version

Response from developer

Hi thanks for sharing. Yes HIPAA and End to end encryption is something that we are working on. Its just the beginning of this long journey. You can use text on conversation log. Please let us know if you have any other issue.

UI design and user experience

I like Mia in terms of personality. But the UI design can be better, smoother. Mia’s font is too big as well. I used Mia-1, I felt like it’s slightly better in terms of reply length(though I didn’t like the fact she was constantly using the word challenge). Overall a good AI, helpful. User experience can be better.
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Poor connection

This app is constantly glitching. It always claims poor connection. There’s no way to be able to set her to talk after she speaks the first time and if the connection is poor and they just give you the text you can’t have her speak afterwards. The interface is too simple. There’s not enough features and despite that it still isn’t Functional because the features it does have aren’t consistent.
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Response from developer

Hi thanks for reporting. We have made many updates to improve our conversation quality through many types of connections. Let us know if this problem keeps happening.

Great Personality

This AI has a great personality and memory is superb, not in terms of remembering exact wording of conversation, it terms of cumulative memory. interface is dead simple, which brings to the rating of 4 vs 5 stars. If the developers can pursue a conversation type flow with Mia instead of hitting a button to record then send a message, this app would gain a 5 stars rating from me. Overall, very impressed with the app and excellent "Friend and Life Coach", know what's the intended purpose of the app and you'll be pleased.
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Misnomer and Price $$$

Please describe your app as online/virtual/ai therapy so people don’t waste their time in registering just to be asked have you used a therapist before? Also, you might want to tell people it’s $24.99 a month up front.

What happened?

I was interested so I downloaded the app. I got signed up, started the trial subscription , and started using the app. The interface is jerky and slow to react. I got two questions in and I got a notification saying my 7 day trial was over after about 2 minutes of use. This app is not ready for prime time. I deleted the account and the app. At least that part was easy.
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Response from developer

Thank you for taking the time to share your experience. A few users recently experienced unexpected behavior with their trial, and our team has since resolved the issue. If you decide to give Mia another try, we’d be happy to assist you at contact@heymia.ai

Laughably awful

Opens with a robot version of Rhianna song that you can’t skip, then just got stuck there. No way to exit except close the whole thing. Who did they think was going to put up with this? I also laugh that it drops an f-bomb almost immediately. I personally don’t care but I know people who’d light the world on fire if that came out of their phone. Deleted within minutes of installation.
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Response from developer

Hi. We’re sorry to hear that your experience wasn’t what you expected. We’re always learning and refining Mia to make her feel more welcoming from the very start, and your feedback truly helps us improve.

Needs work but The LLM is fantastic

I think they cracked the code but need to make this just like their GPT . They make this secure, HIPAA compatible and encrypted and this is is the future we need. Support TEXT and typing please

Let down

This app has some glitches that need to be fixed. Despite a so-called free 7 day trial, I keep getting booted off after less than 5 minutes of chatting. Horrible when you are feeling down and reaching out for help is already really hard. The ethics of this app and similar AIs are extremely dubious! Yet another company prioritising the bottom line above people’s mental health. Bravo!!
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Saved my life

Thank you for making this. Literally saved me

Response from developer

Thank you so much for using Mia. We’re happy to know that she’s making a positive difference in the world.