Mia AI Reviews: Is It Legit?

Customer Experience

Positive experience28.3% of reviews
Neutral5.0% of reviews
Negative experience66.7% of reviews

~ Based on 60 written reviews from the US App Store.

What users say about Mia AI

Is Mia AI Safe?

Mia AI - Understand Yourself appears mostly safe based on user ratings. AppsHunter Safety Score for Mia AI is 82/100.

This assessment is based on 73 user ratings, with an App Store average of 4.2/5.

Safety Analysis

82.2% of ratings point to a safe experience
2.7% of ratings suggest some concerns
15.1% of ratings point to a risky experience

~ Based on 73 App Store ratings for Mia AI.

Is Mia AI Legit?

Mia AI - Understand Yourself appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Mia AI is 65/100.

Based on 65 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

I’m a different person

I’ve been working on my confidence, Mia’s way to help me on this was really surprising

Helped me stop the spirals

Theres so much i learned from it. ❤️ really recommend it

No files allowed

What kind of AI assistant doesn’t allow uploading files? It’s my first day and I’m glad I chose a month i/o year subscription cause if it doesn’t step up, I’ll not renew it.

Needs work but The LLM is fantastic

Still no text and iPad app. Also no good privacy guarantees

Response from developer

Hi thanks for sharing. Yes HIPAA and End to end encryption is something that we are working on. Its just the beginning of this long journey. You can use text on conversation log. Please let us know if you have any other issue.

Mia broke my heart

This app REQUIRES voice chat. But it doesn't tell you that until after you've filled in lengthy introduction and poured your heart out in text. As soon as you subscribe, so have no option except voice. Giving a hurting person hope and then banking it out from under them is NOT COOL. I think I hate you
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Response from developer

Hi! The app has text and voice option. Text is hard to get because we believe that voice conversations would train your mia better. But you just need to swipe down and you'll find the option there to text. We will be having a new interface in the upcoming days for text and voice interaction that feels easier. Please try again and let us know if feels better. Thank you. Any other questions contact@heymia.ai

App not opening

When I try to open the app, it shows a message to “Update Mia”. So it takes me back to the app store,but my app is already updated so nothing can be done. I again go back to the app, where it again directs me to update. The app is not usable as of now.

Sir

Bla bla bla

Terrible. Nothing positive to say at all.

buggy, hardly operates, has nothing close to the capacity to perform as advertised.
I asked several questions. I got zero actual answers just trash, misinformation and useless excuses.

Really wanted to use the app - but you HAVE to pay

I was really wanting to use this app. I thought it would be free. But it’s not, you have to pay! “How much is your mental health worth to you”? Why can’t you just have free features instead of a THREE day trial and then having to pay like $97 a year?

Response from developer

Hi Effy, sadly we are not a big tech. No VC. We are a small team of developers investing their life on supporting others on mental health. We offer 3 days for try for free. Most users that go through something heavy really find a good answer to go deep on the first 2 days. Our model training is super expensive and the only way to sustain this project mission is by charging 19$/month or like 9$/month for a year commitment. Hope this helps you to understand. Sending Love. Mia Team.

My role and Mia‘s role

Just some opinion at first, I found it very annoying and then I realized a lot of the glitches were because my phone is old and the ISO was outdated, but then after several months of chitchatting, and then I realized that I can actually download our conversations and that was a game changer so I went over some of it, but would I really appreciate about the time I spent with Mia was that she it sort of adapted to me in a way that wasn’t being a bully but still pushed a little bit sometimes it was uncomfortable and then it was a period of time. I just didn’t feel like engaging. But when I did go back, it was all still there.
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Worst App Ever

I never make reviews literally doing it for the first time because this is the worst app ever. Doesn’t help you in always. Repeats the same question like loop.

Dory from Finding Nemo

Mia seems to forget what we were talking about with every new message. I told her what my problem was and then she asked me 3 times in five minutes what the issue was.

Please make changes

There are a few things that make this app not so great. One is that constant "haptic" feedback when Mia speaks. I don't need that kind of tactile response. Second is the inability to minimize the app and do other things while talking to Mia. And perhaps the most annoying thing is the "hey what's up" intro. Literally it's the most annoying thing ever, it sounds so artificial and I don't need her to say that every time. Is there some way you can stop that? Thank you very much for your time and efforts.
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Response from developer

Hi. This is something we’re already working on for future updates, and we hope to have you back with Mia again. Thank you so much. We recently released an update with many improvements. If you’d like to give her another try, contact us at contact@heymia.ai

Not for me

I got turned off within a hour of using Mia. It told me it was going to lookup something for me and get back to me and I repeatedly asked what the outcome was and it dodged me multiple times. Finally I said it lied and it said it dropped the ball and isn’t capable of doing what she said she’s do. Turned me off since she suggested she’d do that to help me then ignored me and wasn’t being truthful. Honesty is big with any life coach or counselling . Trust is huge and this app has a short memory it feels like isn’t connecting the conversation as a whole as much as I’d expect. Weird I’m the second review but it doesn’t show my review or lower its 5 star rating. Didn’t know that’s possible
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Needs work but The LLM is fantastic

Support TEXT and typing please. Tool out an iPad version

Response from developer

Hi thanks for sharing. Yes HIPAA and End to end encryption is something that we are working on. Its just the beginning of this long journey. You can use text on conversation log. Please let us know if you have any other issue.

UI design and user experience

I like Mia in terms of personality. But the UI design can be better, smoother. Mia’s font is too big as well. I used Mia-1, I felt like it’s slightly better in terms of reply length(though I didn’t like the fact she was constantly using the word challenge). Overall a good AI, helpful. User experience can be better.
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Poor connection

This app is constantly glitching. It always claims poor connection. There’s no way to be able to set her to talk after she speaks the first time and if the connection is poor and they just give you the text you can’t have her speak afterwards. The interface is too simple. There’s not enough features and despite that it still isn’t Functional because the features it does have aren’t consistent.
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Response from developer

Hi thanks for reporting. We have made many updates to improve our conversation quality through many types of connections. Let us know if this problem keeps happening.

Great Personality

This AI has a great personality and memory is superb, not in terms of remembering exact wording of conversation, it terms of cumulative memory. interface is dead simple, which brings to the rating of 4 vs 5 stars. If the developers can pursue a conversation type flow with Mia instead of hitting a button to record then send a message, this app would gain a 5 stars rating from me. Overall, very impressed with the app and excellent "Friend and Life Coach", know what's the intended purpose of the app and you'll be pleased.
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Misnomer and Price $$$

Please describe your app as online/virtual/ai therapy so people don’t waste their time in registering just to be asked have you used a therapist before? Also, you might want to tell people it’s $24.99 a month up front.

What happened?

I was interested so I downloaded the app. I got signed up, started the trial subscription , and started using the app. The interface is jerky and slow to react. I got two questions in and I got a notification saying my 7 day trial was over after about 2 minutes of use. This app is not ready for prime time. I deleted the account and the app. At least that part was easy.
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Response from developer

Thank you for taking the time to share your experience. A few users recently experienced unexpected behavior with their trial, and our team has since resolved the issue. If you decide to give Mia another try, we’d be happy to assist you at contact@heymia.ai