Returns made totally painless
Returned an item recently and the whole process was really simple. Support was easy to reach and the 30 day window gave me plenty of time. Really thoughtful policy for shoppers like me!
Do not buy from this store
The quality is terrible and not sized properly I tried them on and requested a return immediately. you have to pay a ridiculous amount to ship it back and once they receive it they tell you they can’t/wont refund the money bc the quality of clothing ( which was never worn and still had the tags on). So they are not willing to refund your money because they don’t accept back the quality of clothing they are sending out. This is a SCAM site. Do not believe the fake reviews saying that theirs products are good they are not and you will not get your money back.
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Terrible communication and timely shipping
I spent nearly $400 on an order that was supposed to arrive in April. It didn’t even ship until mid-May, after I had already graduated and moved away from the original shipping address.
After multiple unanswered emails, I ended up filing a chargeback with my bank. The only way I finally got a response was by DMing your Instagram and commenting on one of your posts. By then, I was told nothing could be done because the package had already shipped.
Thankfully, my school’s post office was able to forward it to my home. But when it finally arrived, one of my items was missing. I was told I had to cancel my chargeback before I could receive a refund, so I did. The refund was then sent to a card that’s no longer active, and now I’m once again waiting days for responses while trying to get it reissued.
To top it off, I reordered the exact same skirt, and it shipped almost immediately. I just don’t understand why my original order couldn’t have been handled with that same level of service.
After multiple unanswered emails, I ended up filing a chargeback with my bank. The only way I finally got a response was by DMing your Instagram and commenting on one of your posts. By then, I was told nothing could be done because the package had already shipped.
Thankfully, my school’s post office was able to forward it to my home. But when it finally arrived, one of my items was missing. I was told I had to cancel my chargeback before I could receive a refund, so I did. The refund was then sent to a card that’s no longer active, and now I’m once again waiting days for responses while trying to get it reissued.
To top it off, I reordered the exact same skirt, and it shipped almost immediately. I just don’t understand why my original order couldn’t have been handled with that same level of service.
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Shipment takes forever!!
I ordered clothes weeks ago and they have not shipped it! I ordered it for trip and would not be getting it on time! The quality is good, but be prepared to wait for over a month to get your order!! Doesn’t worth it, there are other apps offering the same clothes with faster delivery!!!
Fake Reviews, Fake Photos, Low Quality Products
The quality of the products on this app has become really disappointing. Most items look nothing like the photos once they arrive, and many reviews honestly feel AI-generated rather than written by real customers. Even the product pictures seem heavily edited or fake in many cases. It’s getting harder to trust what’s actually being sold here.
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