Idk what happened after an update earlier this year. It used to sync and certainly saved my readings under my profile. I had a nice long record of all my BP readings which was helpful for tracking my hypertension. The connection via Bluetooth was a problem out the box, but it would still sync albeit not seamlessly. But earlier this year, it simply became useless trash and the support team was no better. Every time I use it, I get an error message. Every time I check my profile and make changes, they don’t save. It won’t let me create a new profile account. The saving grace is that the Apple Health app still captures every BP reading I measure. That’s the only reason I haven’t tossed this device in the trash. So while I look for another option from only a small number of available manufacturers, I will keep using it and tracking through the Apple app. If you bought one of these Connected Health devices from Costco, go get your money back and save yourself the headache.
Show more