Microsoft Word User Reviews

Microsoft Word
Microsoft Word
Microsoft Corporation

Customer Experience

Positive experience36.6% of reviews
Neutral7.1% of reviews
Negative experience56.4% of reviews

~ Based on 4,459 written reviews from the US App Store.

What users say

Is Microsoft Word Safe?

Microsoft Word appears safe based on user ratings. AppsHunter Safety Score for Microsoft Word is 94/100.

This assessment is based on 2,926,131 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.8% of ratings point to a safe experience
2.4% of ratings suggest some concerns
3.8% of ratings point to a risky experience

~ Based on 2,926,131 App Store ratings for Microsoft Word.

Is Microsoft Word Legit?

Microsoft Word appears to be a legitimate app. AppsHunter Legitimacy Score for Microsoft Word is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Application keeps freezing

This application keeps freezing both on my iPhone 15+ and my iPad fifth generation mini. Ever since your last update where you change your logo. One has to reboot the device constantly to get this application to work.

Fix it!

The problem persists.
The application for Word and Excel keep freezing. One has to log in and out of application.

We pay for this service.

FIX IT

IOS and OS. 18.7.1
Have hard reset, Turned off devices and deleted and installed applications and problem persists.

It seems as if information does not get to application.

10.20.25

Problem persists.
Documents opened on either Word or Excel take at least a minute to a minute and a half to load completely when first opened and if application is closed or remains idle. Thy used to open immediately.

10.21.25
Seriously, documents on Word 2000 on an XP Laptop opens faster than this.


8.01.26

Recent files opened on IPAD Mini 5th Generation and IPHONE 15 Plus from Onedrive do not remain on Recent files on this application.

Neither do files that are marked as Favorites remain in the Favorites section of Application
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Stop nagging me for a review

Stop nagging me for a review

Avoidant user

Hard to navigate used to love using it now I just use as needed

Mobile app has incomplete and poor functionality

Per above

Horrible

I use it on iPhone 17. I am a Disabled writer, and there are a decent amount of us. The word behaves like it’s a junkie on crack. when I find needed line, I cannot simply do a correction or anything. I need to hold my finger for at least two minutes before it quit jumping up and down like crazy. Word literally jumps into unpredictable ways like it’s like it’s insane, so after holding my finger for two minutes only then I can carefully select the part of the text. The search options work half of the time, it freeze half of the time; it freezes half its options. it’s the most dysfunctional app I’ve ever seen literally. You seriously need to do something about the word and iPhones.
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Copilot Editing Over my Shoulder

There’s no way to turn off Copilot on the app. It’s constantly reading over my shoulder, suggesting the next word I should type, and underlining words I type that it thinks I should have written differently. It’s disruptive and irritating. I hate it.

Satisfied Writer

Does what I need, copilot is a nice addition.

Efficiency

Good

Autosave is a bold faced lie

2 assignment consecutively that I have been working on did not save at the last moment when I was about to submit. I had to redo entire sections that were blank when I reopened the file. Unbelievable how unreliable this is. Update: Happened a 3rd time would not save even would not save copies!!

Is there no way to use this without signing in?

Tired of short-sighted apps assuming no one could possibly want to edit documents off-the-grid.

Chairman of the board

Word is excellent product with good support.

Usual bugs

Microsoft seems to be going downhill fast with all the bugs they cant keep on top of - docs not saving, editing tools not working. Must be the advance of AI so what can you do … pen and paper?

Multiple user version ?

Went you buy MS family or a multi user version it is made very difficult to use on you next device.

You broke the keyboard!

The app no longer enables the keyboard for typing. Assuming it’ll get fixed in the next update but mildly infuriating that the app is useless until then.

Good job

I think word is really good because you can write whatever you want

Hehe

I am just a kid so yea

Constant logging in

Not sure why I’m constantly having to log in or being asked to buy a subscription when I already have one.

Love WORD

Would like to be able to get scans entered into one document easily.

Crushing

I’m trying to finish some of my final assignments using Word document and it keeps crashing. It won’t allow me to open or edit any of the information and it seems like it’s not saving the projects that I recently did.

Read Aloud is getting there…

What happened to 1.25x read aloud speed? I use Word on my PC every day. I’m a book editor. I primarily use the app on my iPhone for the read aloud feature when I get a new manuscript. The 1x read aloud speed is too slow and the 1.5x speed is too fast. Please bring back 1.25x speed. And fix the other glitches with read aloud, like the random stopping for no reason. Overall, the app is strong, but there are bugs to be fixed.
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