I had subscribed for 3 month family plan on Sep 1… later I noticed 1 month individual plan was automatically renewed on Sep 3…. How can system can renew individual 1month plan while I already purchased Family 3month plan that too for the same account?, I requested for two things to Apple support, 1) forward my concern to technical team for fixing this bug 2) solution for me… but they are talking like its my fault… its an hidden charge like kind of bug, I trust Apple and load my money to the wallet, if so how will i further trust Apple, in this busy world how an individual can check and review every month subscriptions one by one, all I had is trust….. Okay somehow i had noticed dual billing and contacted support and they said decision is taken and refund cant be provided, okay lets leave but atleast I should get benefit for the money which is twice taken right? No answer for this, they now said its Microsoft fault…. Maybe its apple microsoft war I dont know, but I’m loosing the trust
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