Microsoft Word User Reviews

Microsoft Word
Microsoft Word
Microsoft Corporation

Customer Experience

Positive experience36.7% of reviews
Neutral7.1% of reviews
Negative experience56.2% of reviews

~ Based on 4,991 written reviews from the US App Store.

What users say

Is Microsoft Word Safe?

Microsoft Word appears safe based on user ratings. AppsHunter Safety Score for Microsoft Word is 94/100.

This assessment is based on 3,009,801 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.7% of ratings point to a safe experience
2.4% of ratings suggest some concerns
3.9% of ratings point to a risky experience

~ Based on 3,009,801 App Store ratings for Microsoft Word.

Is Microsoft Word Legit?

Microsoft Word appears to be a legitimate app. AppsHunter Legitimacy Score for Microsoft Word is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Terrible trouble with Word on iPad Air

Cut and paste is random after last update. Sometimes the options appear and sometimes the copied content just doesn’t appear. Very frustrating.

Terrible Voice Pack!

The voice pack does not work properly! The voices sound like machines. And I can’t change the voices for some reason. I can’t even change from male to female. I don’t get it. And it’s ridiculous!

The most complete writing ap.

I can no longer use anything in Microsoft, Office or Microsoft anything especially Copilot because to recognize my passkey that it just finished creating two seconds ago. I put in my password and it recognized that so it created a pass key. And proudly announced that I now have a passkey. And now it has sent me four different pages of techno- babble saying that my access is incomplete and it refuses to do anything to fix it. Your technology is really really really screwed up. How in the hell can I even use your products when I can’t get past the password problem!!!!!!!!!
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Could be better

Since updating software I can no longer Cut & Paste from Chat GPT into a document. It either shows as a line of dots or appears to be invisible. How can I fix this?

Unreliable. No idea how this app has such high ratings.

I have had nothing but problems with this app. Between it not auto saving like it claims it does to completely deleting files, I’ve had it with this app. Not to mention you want to contact customer support? Go ahead and tell me how you got through the run around of parsing through tab after tab of “help” and they won’t even let you contact them. Go ahead and save yourself the headache and use any other word processor.
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Useless

Garbage app that auto saves every twenty minutes crashes and lost 20 minutes of work

It’s good.

It’s good.

The app is so clunky to use

It is constantly signing me out and it is not easy to use anymore.

Denied access to files on my phone

All of a sudden I am being denied access to some of my Microsoft 365 projects on my iPhone that I initially created on my PC. The error message claims I don’t have access to the file, and I need to ask the owner (ME) for access to view or download it. It provides a button to request access, but it doesn’t do anything. I’m so angry as I spent forever creating a file that I need to send immediately, but I can’t open it. And even if I could finally get it to open, would it allow my to attach it in an email and have the recipient open it if I am having a problem doing so?
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AI credits for inbuilt copilot features are ambiguous

The AI features are useful, but the credit system lacks transparency. As a paying subscriber, I cannot easily determine what consumes credits or how many operations my monthly allowance provides.

Poor quality on iPad. Difficult to readily

Disappointing quality

Review

I truly love using Word but wish it was not so expensive!

Bad with multiple accounts

Can’t handle multiple accounts without great frustration.

Horrible

It’s hard to express how much I dislike this app, its format, and is AI dictation that is virtually impossible to disable. I wouldn’t use it if my school did not require word. Horrible.

What has happened?

This app used to be great now I can barely open a document. It is insane. It won’t search once it finally opens. It won’t load my document at all. I just bought the monthly subscription and for what?

Its good

I’d give five stars if there was a button i could click to copy the whole thing at once.

ok

its good

The Best.

Word is still the best word processor on the planet.

More frustrating than it’s worse

It is almost impossible to edit documents in this app. When I search for a phrase (E. G. Chapter 2), and I find that item, any action forces the cursor back to the very start of the document. It takes a minimum of 45 tries to be able to get to where you want in the document. I had hoped the latest dates would improve it from the product of three years ago, but this app version is still garbage.
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Taking away storage

Currently I get 1 TB of One Drive space for each person on the family subscription which is a total of 6 TB for 6 accounts. I just got an email stating that will move to 2TB of shared space next year which will wreck how I use this space. So in the meantime I am working towards a local self provided storage solution and will migrate to LibreOffice while canceling my Microsoft 365 subscription which I pay for annually.
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