Microsoft Word User Reviews
Customer Experience
~ Based on 4,991 written reviews from the US App Store.
What users say
Summarized from real user reviews of Microsoft Word. Based on 3M reviews and a 4.7/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Productivity app.
Positive things
- 🚀Seamless sync between devices
- 📝Great for writing and editing
- 🔒Secure document storage
- 💡Helpful for school and work
Negative things
- 🐛Frequent crashes and data loss
- ⏱️Laggy and slow performance
- 💰Expensive subscription required
- 🤔Limited functionality compared to desktop
Is Microsoft Word Safe?
Microsoft Word appears safe based on user ratings. AppsHunter Safety Score for Microsoft Word is 94/100.
This assessment is based on 3,009,801 user ratings, with an App Store average of 4.7/5.
Safety Analysis
~ Based on 3,009,801 App Store ratings for Microsoft Word.
Is Microsoft Word Legit?
Microsoft Word appears to be a legitimate app. AppsHunter Legitimacy Score for Microsoft Word is 100/100.
Based on 100 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Cut and paste is random after last update. Sometimes the options appear and sometimes the copied content just doesn’t appear. Very frustrating.
The voice pack does not work properly! The voices sound like machines. And I can’t change the voices for some reason. I can’t even change from male to female. I don’t get it. And it’s ridiculous!
I can no longer use anything in Microsoft, Office or Microsoft anything especially Copilot because to recognize my passkey that it just finished creating two seconds ago. I put in my password and it recognized that so it created a pass key. And proudly announced that I now have a passkey. And now it has sent me four different pages of techno- babble saying that my access is incomplete and it refuses to do anything to fix it. Your technology is really really really screwed up. How in the hell can I even use your products when I can’t get past the password problem!!!!!!!!!
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Since updating software I can no longer Cut & Paste from Chat GPT into a document. It either shows as a line of dots or appears to be invisible. How can I fix this?
I have had nothing but problems with this app. Between it not auto saving like it claims it does to completely deleting files, I’ve had it with this app. Not to mention you want to contact customer support? Go ahead and tell me how you got through the run around of parsing through tab after tab of “help” and they won’t even let you contact them. Go ahead and save yourself the headache and use any other word processor.
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Garbage app that auto saves every twenty minutes crashes and lost 20 minutes of work
It’s good.
It is constantly signing me out and it is not easy to use anymore.
All of a sudden I am being denied access to some of my Microsoft 365 projects on my iPhone that I initially created on my PC. The error message claims I don’t have access to the file, and I need to ask the owner (ME) for access to view or download it. It provides a button to request access, but it doesn’t do anything. I’m so angry as I spent forever creating a file that I need to send immediately, but I can’t open it. And even if I could finally get it to open, would it allow my to attach it in an email and have the recipient open it if I am having a problem doing so?
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The AI features are useful, but the credit system lacks transparency. As a paying subscriber, I cannot easily determine what consumes credits or how many operations my monthly allowance provides.
Disappointing quality
I truly love using Word but wish it was not so expensive!
Can’t handle multiple accounts without great frustration.
It’s hard to express how much I dislike this app, its format, and is AI dictation that is virtually impossible to disable. I wouldn’t use it if my school did not require word. Horrible.
This app used to be great now I can barely open a document. It is insane. It won’t search once it finally opens. It won’t load my document at all. I just bought the monthly subscription and for what?
I’d give five stars if there was a button i could click to copy the whole thing at once.
its good
Word is still the best word processor on the planet.
It is almost impossible to edit documents in this app. When I search for a phrase (E. G. Chapter 2), and I find that item, any action forces the cursor back to the very start of the document. It takes a minimum of 45 tries to be able to get to where you want in the document. I had hoped the latest dates would improve it from the product of three years ago, but this app version is still garbage.
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Currently I get 1 TB of One Drive space for each person on the family subscription which is a total of 6 TB for 6 accounts. I just got an email stating that will move to 2TB of shared space next year which will wreck how I use this space. So in the meantime I am working towards a local self provided storage solution and will migrate to LibreOffice while canceling my Microsoft 365 subscription which I pay for annually.
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