MidFirst Bank Reviews: Is It Legit?

Name: MidFirst Bank
Rating: 4.85935 (5937 reviews)

MidFirst Bank

💰 Finance

Customer Experience

Positive experience11.9% of reviews

Neutral2.5% of reviews

Negative experience85.7% of reviews

~ Based on 405 written reviews from the US App Store.

What users say about MidFirst Bank

Reviews of MidFirst Bank are mostly negative: the Finance app is rated 4.9/5 from 5.9K App Store ratings. What users like most: fast and efficient, increased security features. Top complaints: frequent crashes and bugs, slow performance and long load times. Summarized from real user reviews.

Positive things

🚀Fast and efficient
🔒Increased security features
👍Intuitive and user-friendly interface
💡Expanded functionality and new features

Negative things

🐛Frequent crashes and bugs
⏱️Slow performance and long load times
🔍Difficulty navigating and accessing information
🔌Unreliable connectivity and login issues

Is MidFirst Bank Safe?

MidFirst Bank appears safe based on user ratings. AppsHunter Safety Score for MidFirst Bank is 97/100.

This assessment is based on 5,937 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.3% of ratings point to a safe experience

1.6% of ratings suggest some concerns

1.1% of ratings point to a risky experience

~ Based on 5,728 App Store ratings for MidFirst Bank.

Is MidFirst Bank Legit?

MidFirst Bank appears to be a legitimate app. AppsHunter Legitimacy Score for MidFirst Bank is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Login issue

Every. Single. Time. I want to log in, I have to put my password in and then get it authenticated with a text message. It never remembers you even if you click “remember this device”. This has been going on for a year. You’d think that with soooo many complaints about the same issue they would fix it. But it appears no one cares.

Mmidwestmom99

11 days ago

A Good Easy App

The app works Great. I only have one issue, when you hit close App, it should close, not ask you as dumb question like, are you sure!!
I hit close, I’m pretty sure I want the app to close and not ask me if I’m sure!

Ddsimer

14 days ago

Response from developer

We’re sorry you’re encountering problems. Please send us an email at mobile@midfirst.com or give us a call at 888-MIDFIRST (Option 6) so we can better understand it.

Lacking

The app says you can see 30 days of data, but you can’t. It’s not helpful without being able to see the whole month’s transactions.

CWCourts wife

15 days ago

Response from developer

We’re sorry you’re encountering problems. Please send us an email at mobile@midfirst.com or give us a call at 888-MIDFIRST (Option 6) so we can better understand it.

Logging in

I wish they would make this easier to log in. Every-time you are having to reset password or it won’t accept you Face ID. Very frustrating. Makes me want to switch banks. The business
app is just as bad.

1123917372

18 days ago

Response from developer

We’re sorry you’re encountering problems. Please send us an email at mobile@midfirst.com or give us a call at 888-MIDFIRST (Option 6) so we can better understand it.

Horrendously slow

Logging in is clunky and often is slow. There’s been several times where I’ve had to force close the app to get it to respond. I’ve also had this happen when just trying to open my account page. This is on a 17 pro.

Also this app has been live for two years. It’s time to take the “welcome to our new app” announcement off the home page.

Ggrandiris72

22 days ago

Response from developer

We’re sorry you’re encountering problems. Please send us an email at mobile@midfirst.com or give us a call at 888-MIDFIRST (Option 6) so we can better understand it.

Password reset doesn’t work

I made a new password that meets all the criteria but it doesn’t work and allow me to submit it… seems like an oversight

Iipotatopro

a month ago

Response from developer

We’re sorry you’re encountering problems. Please send us an email at mobile@midfirst.com or give us a call at 888-MIDFIRST (Option 6) so we can better understand it.

My favorite bank

Good Security Check

MTMama Tii

a month ago

Banking

Please remove the ads in the app it is very distracting.

N5Night Hawk 5000

a month ago

Slow

The app is slow and seems to regularly have issues

CCgibby09

a month ago

App refuses to open

Always goes to error, will not open and I cannot access my money when I'm out of state and need assistance. Constantly logs me out. Can't even show banking info like acc and routing number. I'll be pulling my entire account out of this institution soon.

ZZoogambler

a month ago

Response from developer

We’re sorry you’re encountering problems. Please send us an email at mobile@midfirst.com or give us a call at 888-MIDFIRST (Option 6) so we can better understand it.

Horrible layout

This is generally one of the worst banking apps I’ve ever had the displeasure of using. For a bank that is a big as MidFirst It’s embarrassing how bad their app is. One could only aspire to design an app this bad.

JJeoverity

2 months ago

Great app, Great Bank!

I’m loving some of the features in the new app including the ability to enable/disable my cards and the vendor icons displayed on my transaction history.

YCYours truly cmg

2 months ago

Response from developer

Day = made. We’re happy that you’re happy!

No transaction notification options

For a traditional bank, I expected more out of this Midfirst app. I think even some credit union apps are better than this one. Aside from the clunky user interface, my primary complaint is among all the notification settings, there’s no option to get notifications for any sort of withdrawal transactions beyond an internal transfer.

Kknt2018

2 months ago

Response from developer

We’re sorry you’re encountering problems. Please send us an email at mobile@midfirst.com or give us a call at 888-MIDFIRST (Option 6) so we can better understand it.

Sign in

I like the new app it’s fine, but it will NOT remember my password or Face ID so I have to sign in every single time and it’s extremely annoying. Hopefully it’s just a bug and can be fixed. IT STILL DOING THIS MONTHS LATER. It’s getting old

Jjk0810

2 months ago

Local banking

It’s always been a local bank I used and I’m glad they updated the app. It is very easy to use!

Bbshzjajvdbnsjakajsushb

2 months ago

Response from developer

Day = made. We’re happy that you’re happy!

Auth Bug

Every time I open the app I’m staring at the logo with no state change. The app appears to be frozen - almost like a boot loop that never ends. The only solution for me is to delete the app and redownload it to progress to the login page. It works for a while, progressing to the login page and then weeks later the same issue. I’ve been able to recreate this issue on two generations of iPhones. It’s such a bad UX that it quite almost literally be a reason I switch banks.

Uunhappycamper713

3 months ago

Response from developer

We’re sorry you’re encountering problems. Please send us an email at mobile@midfirst.com or give us a call at 888-MIDFIRST (Option 6) so we can better understand it.

Transferring from one account to another.

The ability to transfer from one account to another immediately, makes it difficult for someone who has access to your account for a short time to deplete your funds.

TWTaking His Word

3 months ago