Local banking
It’s always been a local bank I used and I’m glad they updated the app. It is very easy to use!
Auth Bug
Every time I open the app I’m staring at the logo with no state change. The app appears to be frozen - almost like a boot loop that never ends. The only solution for me is to delete the app and redownload it to progress to the login page. It works for a while, progressing to the login page and then weeks later the same issue. I’ve been able to recreate this issue on two generations of iPhones. It’s such a bad UX that it quite almost literally be a reason I switch banks.
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Transferring from one account to another.
The ability to transfer from one account to another immediately, makes it difficult for someone who has access to your account for a short time to deplete your funds.
Super easy. Massive improvement over the older app
Love how easy it is to transfer and get support when I need it. The older app was buggy and I’m glad they fixed it
MidFirst Accounts
MidFirst is an excellent financial organization
Terrible
App glitches so much. Either Face ID doesn’t even show up or it won’t show my balance.
Best bank ever
I love the Mid First branch i go to. I am treated like family there. They know my havits and my needs and are ready to help the second i walk through the door! Truly a unique and amazing banking experience!
EZ
Very easy to use, read and navigate
Banking
I love the people how friendly and helpful they are and the app is amazing
Sign in
I like the new app it’s fine, but it will NOT remember my password or Face ID so I have to sign in every single time and it’s extremely annoying. Hopefully it’s just a bug and can be fixed
Missing most important feature
This new version of the MidFirst Bank app is missing one of the most important features of a bank app. The previous app would send you notifications when purchases were made with the card/account. This is how I found out my card became fraudulent and I was able to contact Midfirst about the charges. It has been over a year and the app still doesn’t have this feature, why? I’ve had fraudulent charges on my account that the bank had to investigate and discovered the charges were fraud. This simple feature should have been placed back in the new version by now. When will this be added?
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Never loads and causes big issues
This app is always struggling to load or having errors. Recently it gave me an error message after making a credit card payment so I went back to resubmit and it told me successful but then a few days later I found out it actually took both payments so instead of my $3,000 payment it took $6,000 dollars even though my credit limit was only $3,5000. Then I had to wait 14 days for the funds to be returned. SO FRUSTRATING!!!! This app is literally always struggling to load and it’s sometimes impossible to even just log in. Do better Mid First!
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Face ID
It was good until for some reason the new update got rid of the Face ID. Now every time I log in, I have to get a call with a code and it’s annoying!
Where’s the convenience
Deposited a check on Tuesday morning and then told it wouldn’t be available until Tuesday of the next week because it was a mobile deposit. Where is the convenience in that why offer a mobile deposit if it’s faster for me to drive to the location and manually deposit?. I don’t even have to talk about how bad the app is. Everybody else has done it.
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V nice
V nice 😏
Great Features but Incomplete
I think what would make this a better banking app is access to account number and routing number, as well as Zelle notifications.
MidFirstBank
This is the bank in the world. You’re missing a lot if you don’t have an account with this Bank
The worst banking system ever
I have lost access to my account More than 10 times I schedule an appointment and talking with them for hours It doesn’t even last a week agin I lost to access my account again i’m really tired of dealing with this
Never loads and causes big issues
This app is always struggling to load or having errors. Recently it gave me an error message after making a credit card payment so I went back to resubmit and it told me successful but then a few days later I found out it actually took both payments so instead of my $3,000 payment it took $6,000 dollars even though my credit limit was only $3,5000. Then I had to wait 14 days for the funds to be returned. SO FRUSTRATING!!!! This app is literally always struggling to load and it’s sometimes impossible to even just log in. Do better Mid First!
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HORRIBLE!!!
This update is awful!!! This app doesn’t allow me to login consistently, sometimes it works, sometimes it doesn’t…most of the time it doesn’t. I never had a problem with the old app. I’ve been with MidFirst for well over 20 years, maybe closer to 30, and because of this unreliable app, I’m considering moving my accounts, as well as my son’s elsewhere. I’ve already been looking around at other banks. Get it together MidFirst!
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