Interessante
Pas mal
Love it !
Pay to choose
Reply: Thank you for replying. I understand and truly appreciate you all using stories created by real authors. I also appreciate your reply. It must just be my personal preference to be able to make free choices. You guys have great potential.
Response from developer
Thank you for sharing your feedback! We understand that having premium choices can be frustrating if you prefer to play completely for free. Our stories are written and produced by real authors and artists — we don’t use AI to generate our story content. Creating this kind of original content takes a lot of time and resources, so some choices are available as optional premium content. However, you can still play our stories for free and make progress without purchasing anything — you can simply choose the free options instead of the premium ones. We hope you’ll give the game another chance and find stories you enjoy! ❤️
I love it
Response from developer
Thank you so much! ❤️ We’re thrilled to hear you’re enjoying the love interests — making each of them memorable enough to make the choice difficult is exactly what we aim for! 😏 We hope you enjoy discovering more of their stories!
Pretty good
Response from developer
Wow, thank you so much for such a heartfelt review! ❤️ It’s the greatest reward for our team of writers, who craft every single story from scratch, pouring their hearts and attention into every detail. ✍️✨ We’re constantly evolving and already have so much fresh content in the works to keep surprising you in Midnight Stories. 🌙 Stay tuned — there are plenty more unique plots and adventures coming your way! 🚀📖 Thank you for your amazing support!
Al work and rude customer service
Good game
Response from developer
We're glad to hear you enjoy the game and appreciate your recommendation! Your feedback about story updates is valuable, and we’re thrilled you're in for the adventure. Thank you for sharing your thoughts!
Love
Character avatar
Response from developer
It's fantastic to hear you've found the game so engaging! Your insights about character customization are important, and we appreciate your thoughtful feedback. Although character consistency is a valuable aspect, many players enjoy the immersive storytelling. We're grateful for your patience and your recognition of the hard work that goes into creating these experiences. Your support means a lot, and we’re glad the game meets most of your expectations!
I love it
Response from developer
We're delighted you’re enjoying the variety of love interests! It’s wonderful to hear that you find them all appealing and engaging. Thank you for sharing your enthusiasm!
I hate the gems
Does not work
Response from developer
It sounds like you’ve had quite a challenging experience trying to get the game to load, and we truly appreciate you sharing this with us. Downloading an app multiple times can be really disheartening, especially when it doesn’t work as expected. We encourage you to use the in-app support options to provide more details about the issue you’re facing. Your feedback is important, and we’re here to listen. Thank you for your patience, and we hope you find a resolution soon!
🕛
It’s may now and I never got any help
Update Jan 4:
I haven’t been able to access the game in over 2 weeks, stuck on loading screen at 52.50% so I can’t get my user id to collect the gems from the reddit competition 😭 I hope it will be fixed soon
Update Feb 6
Please reply to my emails to support, I was stuck on the loading screen for 2 months and I really wanted to play again so I deleted and reinstalled the app, I was able to get back into the game but almost all my progress is gone. I had almost every achievement apart from the subscription /buying diamonds , I had 98% of the cgs, I had hundreds of chapters and books finished , I was on level 54 and I had over 900 gems to use. Now I’m only on level 22, have 399 gems, all CGS gone only one book completed . I have been playing since only magic me and Valentine’s Day were the only stories on the app.
Sometimes there’s a bug where cgs do not unlock on the cg rewards page but other than that I really enjoy all the stories , especially horror and mystery :)
Response from developer
Hi! Thank you for reaching out, and we’re really sorry for the inconvenience and the frustration this situation has caused. We definitely want to help you resolve this issue and restore your progress if possible. Unfortunately, we can’t find your previous emails in our support inbox. Could you please resend your request to support@ilark.games? Our support team will review your case as soon as possible and get back to you with further assistance. Thank you for your patience, and we truly appreciate your long-time support of the game.
Unplayable and No Response From Customer Support
To make matters worse, I paid for the premium membership and haven’t been able to use the game I’m paying for. I’ve tried all the recommended troubleshooting steps on my end, but nothing has fixed the issue.
A game is only as good as its customer support, and being ignored after paying for a subscription is unacceptable. I hope the developers address both the loading issue and improve their response time to customers.
Response from developer
Hi! We’re sorry to hear that. We can’t find any recent emails from you about this issue. Could you please send us another message at support@ilark.games from the same email linked to your subscription? We’ll investigate your case as soon as we receive it.
Adorei
Loading screen
Response from developer
Thank you for your support! ❤️ We'd love to investigate what's causing this on your device. Please contact us at support@ilark.games and include your game ID. We'll be happy to help!
Gems
Response from developer
Thanks for your feedback! 😊 There are several ways to earn gems without purchasing them: by completing daily tasks, opening cards, unlocking achievements, and participating in various events. Be sure to check the Events and Rewards menus regularly, as they often include additional opportunities to earn gems.
