Milford Federal Mobile Banking User Reviews

Name: Milford Federal Mobile Banking
Rating: 4.81304 (567 reviews)

Milford Federal Mobile Banking

Milford Federal Bank

💼 Business

💰 Finance

Customer Experience

Positive experience54.5% of reviews

Neutral18.2% of reviews

Negative experience27.3% of reviews

~ Based on 11 written reviews from the US App Store.

What users say

Summarized from real user reviews of Milford Federal Mobile Banking. Based on 567 reviews and a 4.8/5 average, it highlights the 5 positives and 6 negatives reviewers mention most about this Finance app.

Positive things

👍Easy to use
👍Convenient for managing accounts
👍User-friendly interface
👍Has most necessary features
👍Professional and helpful staff

Negative things

🐛Mobile deposit check images unavailable
🐛Inactivity fee on savings account
🐛Cannot link external accounts
🐛Frequent re-authentication required
🐛App crashes frequently
🐛Login issues requiring reinstallation

Is Milford Federal Mobile Banking Safe?

Milford Federal Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for Milford Federal Mobile Banking is 95/100.

This assessment is based on 567 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.4% of ratings point to a safe experience

1.7% of ratings suggest some concerns

2.9% of ratings point to a risky experience

~ Based on 483 App Store ratings for Milford Federal Mobile Banking.

Is Milford Federal Mobile Banking Legit?

Milford Federal Mobile Banking appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Milford Federal Mobile Banking is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Messages

Always very helpful ! Extremely professional

Leearder

2 years ago

Response from developer

Hi, thank you for your kind feedback and for being a customer of Milford Federal. We appreciate you taking the time to leave us a review and are happy to hear about your great experience with our team!

Would have been 5 stars last year

This mobile banking app is easy to use, and has most of the features that my other banking apps offer. As someone who works for another local bank, and is the treasurer of a local non-profit, I frequently use the mobile deposit option, and the fact that I was able to view the images of those deposited checks within the app, was the only reason that I kept that business account with Milford Federal instead of moving it over to my own bank. However, for the last few months (maybe since the last upgrade I’m not sure) I am no longer provided with the images of the checks I have deposited via mobile deposit. I receive an error that says the image is not available, even for ones that I was able to view prior to this. This is very disappointing.

rmc1873

3 years ago

Angry

You have no right to charge a fee for inactivity on a Savings account that is used for establishing an account with this institution, Social Security is source of income and bills due doesn't leave spare change for transfers

Mlemura

3 years ago

Great app!

The mobile app is very convenient and easy to use to manage all my Milford Federal accounts.

fidget 123

3 years ago

Can’t contact (create message) bank via secure messaging

Not user friendly, getting better!

Ippi38

3 years ago

Response from developer

Hello, thank you for your review and for being a customer of Milford Federal Bank. We are sorry to hear about your experience with our mobile app. Please reach out to us at (508) 634 – 2500 so we can assist and answer any questions you may have on this.

Needs some work

1. The app does not allow me to add a link to an external account (e.g., my Bank of America account) so that I can transfer funds into and out of my Milford Federal account.
2. The app asks me for additional identification information (e.g., name of my oldest niece) every time I log in (even though the app said it remembered my iPhone and allowed me to add a nickname).

PaulSciFi

3 years ago

Response from developer

Hello, thank you for providing us with your review and for being a customer of Milford Federal Bank. We are sorry to hear about your experience with our mobile app. Please reach out to us at (508) 634 – 2500 so we can assist and answer any questions you may have.

Great app!

Love the new look. Very user friendly and has all the tools I need for mobile banking!

scootie122299

4 years ago

Response from developer

Hello, thank you for providing us with your review and for being a customer of Milford Federal Bank. We are very happy to hear about your positive experience with the app!

Keeps crashing

I tried to login and the app keeps crashing

Geoff's iTunes Acct

4 years ago

Response from developer

Hello, thank you for providing us with your review and for being a customer of Milford Federal Bank. We are sorry to hear about this inconvenience you’re experiencing with the mobile app. Please reach out to us at (508) 634 – 2500 so we can assist!

Poor

Everyday and if I go on site more than once, I have to delete app and reinstall. Keeps saying cannot log you in, try later.

Brenda Paquin

6 years ago

Not bad. Could use an update

You guys might want to consider pushing out an update. For the last week and a half, I’ve had to uninstall and reinstall the app just to check my account. Otherwise it just sits at the login screen after hitting ok forever.

gagakacksh