Mimecast Mobile User Reviews

Customer Experience

Positive experience46.7% of reviews
Neutral8.9% of reviews
Negative experience44.4% of reviews

~ Based on 90 written reviews from the US App Store.

Is Mimecast Mobile Safe?

Mimecast Mobile has mixed safety signals based on user ratings. AppsHunter Safety Score for Mimecast Mobile is 56/100.

This assessment is based on 49 user ratings, with an App Store average of 2.5/5.

Safety Analysis

32.6% of ratings point to a safe experience
6.5% of ratings suggest some concerns
60.9% of ratings point to a risky experience

~ Based on 46 App Store ratings for Mimecast Mobile.

Is Mimecast Mobile Legit?

Mimecast Mobile appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Mimecast Mobile is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Update your app!

Why hasn’t this been updated on five years? It’s a useful app but it’s not kept current

Random non bind lockout

At random times the app gets an error on binding and can’t be reset. The only way to fix is uninstall the app and start again

Won’t Log In

My company uses SSO with Entra to log in. I cannot get past the initial screen where I enter my email address. The circle just spins forever. I have uninstalled and reinstalled the app several times and rebooted my phone.

Needs updating

Great app for admin work in monitoring Admin Held Queue while away from workstation but has some major issues that need addressing hence the 1 star review. In iOS 18 the application now freezes when opening any image attachments and either requires a restart or a long wait for the option to close the image. Additionally, the mobile app does not log much of the activity done by the administrator using the app compared to administrator logging while using a web browser from workstation. Please devs do some much needed work on this app.
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Emails

Is there an issue with the app as of today, June 22?

Can't make it work

Comes up with a message “binding not found” when I try to open any mailbox

Binding issue-reinstall constantly

There’s a binding issue and I have to install at least once a month on the iPhone

Works ok, constant need to reinstall

Typically get a “binding error” every couple of weeks. Painful. Otherwise does what it should.

Super out of date!

InTune policy support is negatively affected. :(

Doesnt work

It does jot even open worthless

Unsupported app - take it down

This app is clearly unsupported and has stopped working as others have reported. I’m getting this mysterious binding error too. Why allow apps that aren’t updated regularly and confirmed to be working remain here?!

Needs Notification Option

It’s useful to see what is in the box but when new emails come through it would be more helpful to see a notification with a sound.

App has topped working

Get an error on my app saying I no longer have access to the app.. it works via a browser and desktop apps but the mobile app isn’t working

Need support for MFA or SSO with Office365

This worked fine when authenticating with domain or cloud but it does not work with Office365 2-step authentication.

Binding not found error

Can’t manage any of the queues

Binding not found?

No clue what this error means. App hasn’t worked for months, if not a year.

Notifications

Need push notifications so we know when new stuff has been sent
And also need to be able to empty the inbox

Needs to have notifications

This needs to have notifications and the ability to differentiate between read and unread emails

Great little app

Agree with some of the other comments that this is a great way to bridge the gap and have your work email on a personal phone, especially if like me you don’t like carrying two phones out of hours.

Just two other features in my opinion would make this perfect.

1) notifications of new emails arriving

2) something to highlight read and unread messages.

Add these in and I’d ditch outlook from all my phones.
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Cannot see emails

I use this for a work alternative, and the ability to see old emails and newer emails has gone it shows irrelevant emails