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Minderse

Minderse

Minderse - Health & Well-Being

82 ratings
69 reviews
💪 Health & Fitness
🏥 Medical

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • January 28, 2023
  • June 27, 2023

Developer

MINDERSE UAB
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Reviews summary↘︎
⭐69
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🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
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About

This app provides a comprehensive mental wellness toolkit, featuring an AI therapist for 24/7 support, guided breathing exercises, and tools for mood journaling and habit tracking. It helps users manage challenges like anxiety, depression, and burnout through personalized progress monitoring and scientifically backed techniques.

✓AI-based Therapist 24/7
✓Breathing exercises
✓Personalized progress tracking
✓Mood journal
✓Habit tracker
✓DASS-21 quiz
Show original description

What users say

Summarized from real user reviews of Minderse. Based on 82 reviews and a 2.6/5 average, it highlights the 10 positives and 12 negatives reviewers mention most about this Health & Fitness app.

Positive things

  • 🧘Comprehensive mental health tools and techniques
  • 💡AI-based therapist available 24/7
  • 📊DASS-21 assessment quiz for mental health evaluation
  • 📔Mood journal with personalized affirmations
  • 🎯Habit tracker for building healthy routines
  • 🫁Breathing exercises for relaxation and stress relief
  • 📈Personalized progress tracking and recommendations
  • 🔒Strong data encryption and privacy controls
  • 👍User-friendly interface and smooth functionality
  • 🎨Well-designed and nicely organized app

Negative things

  • 💳Deceptive billing practices with recurring charges
  • 🚫No cancellation option within app or Apple subscriptions
  • 📧Difficult and unresponsive customer support
  • 🔐Impossible refund process with arbitrary requirements
  • ⚠️Charges continue despite cancellation requests
  • 🔗Requires email contact for cancellation only
  • 📱Doesn't appear in Apple subscription settings
  • 🤐No confirmation emails or receipt documentation
  • 🔄Multiple unauthorized charges reported
  • 😤Refuses refunds even when admitting user didn't sign up
  • 📚Limited content depth for experienced users
  • 🔌Frequent login issues not addressed
See all reviews

What's New in Minderse

1.2.5

June 27, 2023

Navigation bug fix UI updates in the main tabs

Subscription plans

One Month Subscription

Access Minderse Premium

$17.991 Month
How to cancel Minderse subscription ⁉️

User reviews

Most RecentHighest RatedLowest Rated

Scam do not buy anything from them!

I was charged 1 Dollar 7 day trial with the recurring charges of 79 dollars! The contact page acts up when trying to contact them for a refund and there is no canceling options on their website nor their app. They mislead you into thinking there is a simple process to request a refund but its not. I want to cancel the Subscripton and be done with this. I do not want or need this service. This app subscription unlike any other subscription is not available to cancel in settings. Its strictly through their merchant and your payment method thats not available to request a refund and or cancel subscription. Which is a complete scam.
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Gen S+Gen S+

Horrible company horrible app

Do not download. This is a scam. They will take your money without your consent. Bill you multiple times and the app is not helpful. I am currently going to the BBB to file a complaint as they do not want to refund me

Keep in this is their refund policy
 Upon your original sign-up at the checkout, you agreed to recurring charges. For a refund, please follow our refund policy.

We have processed the cancellation of your account as per your request. To proceed with the refund, please follow our refund policy:

1.Reasons for Refund: Provide reasons why you believe the plan didn't work for you.

2.Evidence of Usage: Show evidence that you adhered to the instructions provided on our plans for at least 7 consecutive days by providing a screenshot of the Journal Feature or any relevant proof.

Once you provide this information, we will review your request and initiate the refund process accordingly.

You can reply to this email with the required details. If you have any difficulties or further questions, please feel free to contact us.

I was never sent a confirmation email with all of this info
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!Benny19@99!Benny19@99

charging my account with no way to cancel

I thought this would be a good app but realized it’s not really for me so I stopped using it. I got charged for it and tried to look for where I can cancel with no way of getting access. I dont have access through the app or my apple subscriptions. I don’t even have an email to confirm my subscription or any type of receipts. If I could give it 0 stars, I would.
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LiaP222LiaP222

Terrible!!

This app is terrible, impossible to get a refund. They would not refund without proof that I used it for 7 consecutive days. There is not 7 consecutive days worth of material to go though,it is mind numbing boring. This app is terribly implemented. It does not show up under my Apple subscription but I was charged and cannot even get a refund!
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ElizabethA101010ElizabethA101010

SCAM!!!!!!

The product consists of resources you can pretty easily find for free on the internet. Constant log in issues that the company doesn’t fix. The only way to cancel is to email them and “prove that you have used their service”. If you manage to meet their arbitrary requirement, they’ll keep charging you anyway. You’ll have to call your credit card company and dispute/block future transactions from minderse. There are far better and more reputable online mental health resources available out there. Apple should really boot this app out of the App Store. STAY AWAY FROM THIS SCAM!!!!!
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dlpodlpo

Response from developer

Thank you for your feedback. We're genuinely sorry to hear about your experience and want to address your concerns. Resources Availability: While it's true that some mental health resources can be found online, Minderse offers a unique, integrated experience with personalized support from our AI-based Therapist, which is available 24/7. Our aim is to provide convenience and comprehensive support in one place, which differentiates us from freely available resources. Log-In Issues: We apologize for the log-in difficulties you’ve encountered. Our technical team is working diligently to resolve these issues. Please reach out to us directly at hello@minderse.com so we can assist you in troubleshooting and resolving this problem promptly. Cancellation Process: We are sorry to hear about your difficulties with the cancellation process. We’ve recently updated our procedures to make cancellations easier and more transparent. You can now manage your subscription and turn off auto-renew directly in your iTunes Account settings without needing to email us. Billing Issues: If you were charged after requesting cancellation, we sincerely apologize. Please contact our support team at hello@minderse.com with your details, and we will ensure that your issue is resolved and any incorrect charges are refunded. We are committed to improving our service and ensuring a better experience for all our users. Thank you for bringing these issues to our attention, and we appreciate your patience as we work to make things right. Best regards, The Minderse Team

See 64 more reviews

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User experience

🐞

Reported Bugs

4 issues

Contact page malfunctions when attempting to reach support

Bug

App doesn't sync with Apple subscription settings

Bug

Constant login issues not being fixed

Bug

Charges appear without proper documentation

Bug
✨

Requested Features

6 requests

In-app cancellation option

Feature

Automatic renewal reminders before charging

Feature

Integration with Apple subscription management

Feature

Confirmation emails for all transactions

Feature

More advanced content for experienced users

Feature

Bug fixes for login issues

Feature

FAQ

What does the Minderse app do?

Minderse offers a comprehensive approach to mental health by providing tools to establish healthy habits and manage emotions. It includes an AI therapist for 24/7 support, breathing exercises, a mood journal, habit tracker, and a DASS-21 quiz to assess depression, anxiety, and stress levels.

What are the key features of Minderse?

Key features include a 24/7 AI-based Therapist for live consulting, guided breathing exercises to promote relaxation and productivity, personalized progress tracking to build mindfulness, a mood journal for daily reflection and affirmations, a habit tracker for mental and physical well-being, and the DASS-21 quiz for self-assessment.

How much does Minderse cost?

Minderse offers auto-renewing subscription options: $17.99 per month, $29.99 per 3 months, and $39.99 per 6 months. Payments are charged to your iTunes Account, and subscriptions automatically renew unless turned off at least 24 hours before the current period ends.

Is my data secure with Minderse?

Yes, your privacy is a top priority. Minderse takes all necessary security measures to ensure data protection. All data within the app is encrypted and only accessible by you. You have complete control and can export or delete your data at any time from within the app.

Who is the Minderse app for?

This app is designed for individuals looking to improve their mental well-being, cope with challenges such as procrastination, anxiety, low self-esteem, depression, burnout, and ADHD, and establish healthier daily habits for both mental and physical health.