Charged me for subscription and didn’t work!
I paid for the month and this stupid app doesn’t even work. It runs in a loop taking me to the subscription screen! I already paid. It says I have already subscribed and takes me back to the beginning! WTH!
Outstanding Sleep Tracking Tool
This app is exactly the sleep health tracker I wanted, and the customer service is top-notch. If there’s a feature you’re missing, you can submit a request, and I received a quick response.
Paid and it wont work
I cant get past the initial questions that lead to a free trial, one month or one year subscription page. Tried free trial and the app freezes at "were gathering your answers, almost there". I tried paying $10 for one month hoping it might work because I really want this app but the same thing (freezes at same location), I tried emailing the email provided in another review and Gmail told me 4 times it could not be delivered. Looks like a great app but since I cant get it to work and I cant connect with support and other reviews complain about it not working I am concerned maybe this app has been abandoned despite its potential and recent update. This is my first app review in the 100s of apps I have download over the years but I dont want anyone wasting their money or maybe this review will get the attention of the deveoper since their support email doesnt work.
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Nothing plays
I did recording and it just spins without playing . Very good idea just wished it worked. :(
Response from developer
Hello! Please try updating to the latest version as we have fixed this issue and the app is working much more smoothly now across the different iOS devices!
Nothing will play
It just spins but none of the tracks will actually play. Will be canceling my free trial since it doesn’t work
Response from developer
We're very sorry to hear you are having issues with the sessions loading! We're working hard to fix and eliminate any and all bugs and we hope to have you give us a second chance :) Please reach out to us by email (hello@trymindlab.com) and we'll do our best to get you taken care of ASAP!
